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Author SHA1 Message Date
mattf f94f061f8a Quick fix for rare hopper loading issue 
Added outbound drop group exclusion option from inbound summary hourly report

git-svn-id: svn://192.168.202.10@1200 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-09 07:50:10 +00:00
mattf 8ab2246ece Added names to select list on the outbound report 
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-08 07:33:46 +00:00
mattf e0e0929689 Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports. 
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-04 07:42:08 +00:00
mattf 7e8039e1cc For AST_CRON_audio_3_ftp.pl, Fixed non-VicDial recordings date directory, added secondary icmp ping if standard ping fails 
git-svn-id: svn://192.168.202.10@1197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 18:59:10 +00:00
mattf 715e96bee3 Added twoday_ log tables and AST_twoday_tables_control.pl script 
Fixed Re-Queue bug and INBOUND_MAN blended checkbox display

git-svn-id: svn://192.168.202.10@1196 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-30 11:41:08 +00:00
mattf fc6132e233 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf 47a2f0c303 Fixed audio processing script 3 ping error output now only in debug mode 
git-svn-id: svn://192.168.202.10@1194 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-28 12:01:32 +00:00
mattf defca204fc Added --GSW audio handling script option for GSM codec with RIFF headers and .wav filename extension 
git-svn-id: svn://192.168.202.10@1193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 19:10:09 +00:00
mattf 5b8d45e9a8 Added allow_alerts option to agent vicidial.php screen 
git-svn-id: svn://192.168.202.10@1192 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-27 00:17:49 +00:00
mattf 122fde01af Fixed agent grab call bug 
Added allow_alerts option to users

git-svn-id: svn://192.168.202.10@1191 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-26 06:48:48 +00:00
mattf 535713b003 Fixed leave-3way-call issue if customer is parked, 2.0.5 branch 
git-svn-id: svn://192.168.202.10@1190 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 22:32:50 +00:00
mattf 72d1a47a3f Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 5d130e7a4a For lead loading, added column definitions to insert queries 
git-svn-id: svn://192.168.202.10@1188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-22 21:18:03 +00:00
mikec 3faa3b09fc Added LCR. 
git-svn-id: svn://192.168.202.10@1187 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 13:41:04 +00:00
mattf c567e19811 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 81e82aa670 Added patch for Vtiger 5.1.0 RC release: Vtiger510_vicidial_001_noclose.patch 
git-svn-id: svn://192.168.202.10@1185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-16 01:26:36 +00:00
mattf 9654d82799 Fixed vicidial.php ReQueue bug 
git-svn-id: svn://192.168.202.10@1184 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 16:46:38 +00:00
mattf 8a726c2c3c Added Calls in Queue display to agent interface 
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface

git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 06:11:44 +00:00
mattf 493236f3ca Backported bug fixes from trunk 
git-svn-id: svn://192.168.202.10@1182 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-11 13:51:45 +00:00
mattf 835f77c5be Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00
mikec 8ef89599be Fixed a bug that could cause seemingly random crashes. Apparently asterisk can have sip requests where the owner of the request is null. When we try and throw the 
channel information for the null owner it would crashed. Added a check which accounts for this. If the owner is null we throw UNKNOWN for the callerid uniqueid and 
channel.


git-svn-id: svn://192.168.202.10@1180 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-07 18:06:21 +00:00
mattf 24966d14e4 Added Agents Status View sidebar to agent interface 
Added vailable transfer agent frame to AGENTDIRECT transfers when clicking on the NUMBER TO CALL field in the transfer conference frame
Fixed Calls in Queue count for AGENTDIRECT calls

git-svn-id: svn://192.168.202.10@1179 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-06 18:42:02 +00:00
mattf 8419214b9d Fixed DST time display bug in 15-minute graph of Inbound report 
git-svn-id: svn://192.168.202.10@1178 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-05 12:30:19 +00:00
mattf d1fbeae2ea Fixed minor agent alert bug 
Added option to send remote agent calls with phone number*vendor_id

git-svn-id: svn://192.168.202.10@1177 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-03 02:51:41 +00:00
mattf c79deb75fa Fixed stats calculation issue on Real-Time report when inbound=No 
Fixed help screen scrolling
Fixed AGI time check database close handle
Changed agent alert to launch from agent server instead of call server

git-svn-id: svn://192.168.202.10@1176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 19:55:16 +00:00
mattf 1444786d0c Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch 
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 02:05:47 +00:00
mattf ef7ab792c7 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf fbb52877ef fixed webroot permissions issue 
git-svn-id: svn://192.168.202.10@1173 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:36:28 +00:00
mattf 59f5cf22ee Added drop rate groups functionality to allow a drop rate to be shared across multiple campaigns. 
git-svn-id: svn://192.168.202.10@1172 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:09:49 +00:00
mattf 4be1b30449 Updated install documentation 
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 22:07:02 +00:00
mattf 3386e18455 Added web-based configuration of Cepstral TTS prompts and more vicidial_list variables that can be used for TTS 
git-svn-id: svn://192.168.202.10@1170 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 15:47:10 +00:00
mattf eadbaca83b Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf d0198faf31 Bug fix for dynamic call menu menus 
git-svn-id: svn://192.168.202.10@1168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:47:22 +00:00
mattf a21b8541c4 Fixed display bug in admin.php 
Added time addition for transfer lookups to VDsales export report

git-svn-id: svn://192.168.202.10@1167 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:01:12 +00:00
mattf b7e4854049 Added no-agent-no-queue options for in-groups 
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 10:36:43 +00:00
mattf 4e70f47a4b database updates for last commits 
git-svn-id: svn://192.168.202.10@1165 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 15:35:44 +00:00
mattf 15af21398c Option name change 
git-svn-id: svn://192.168.202.10@1164 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 15:30:24 +00:00
mattf 69d996ce77 In In-groups, changed agent alert extension to a filename, changed other prompts to allow more than one audio file with a pipe separating audio files 
git-svn-id: svn://192.168.202.10@1163 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 12:08:56 +00:00
mattf ef2e87f0a6 Added Tracking Group field to Call Menus for proper tracking in the IVR report 
git-svn-id: svn://192.168.202.10@1162 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 18:38:42 +00:00
mattf 2ff809f452 Added conf_secret field to phones to enable different passwords for conf files of IAX/SIP phones and their vicidial agent login 
git-svn-id: svn://192.168.202.10@1161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 12:41:43 +00:00
mattf 3d5c1cf7db Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf b9abf6c66b moved custom dialplan entries in call menus to the bottom of the context 
git-svn-id: svn://192.168.202.10@1159 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-18 15:26:26 +00:00
mattf 64831634a4 fix to audio store for proxy or tunneled users 
git-svn-id: svn://192.168.202.10@1158 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-18 11:14:13 +00:00
mattf b67494ad20 database create file updates for last few commits 
git-svn-id: svn://192.168.202.10@1157 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 16:37:24 +00:00
mattf 5779cfc222 Allow multiple prompts in call menu prompt fields separated by pipes 
Allow zero wait time for exten in call menus

git-svn-id: svn://192.168.202.10@1156 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 14:41:27 +00:00
mattf eb39aa94a3 Allow dots in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1155 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:04:58 +00:00
mattf 620cecce75 Allow slashes in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1154 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:02:15 +00:00
mattf 87a2253e57 Added option for custom dialplan entries in call menus 
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 12:55:24 +00:00
mattf 1374bcc9b4 Added Call Menu call routing of calls directly to In-Groups 
git-svn-id: svn://192.168.202.10@1152 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-14 12:43:49 +00:00
mattf 66736aefb3 Added audio prompt selection feature to Campaign Survey screen 
git-svn-id: svn://192.168.202.10@1151 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-12 13:11:03 +00:00