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750 Commits
Author SHA1 Message Date
mattf f3359a549a Added "logged_in_refresh_link" agc/options.php option, to allow clickable "Logged in as..." link at top to force Javascript refresh. New behavior is to default this to off. 
git-svn-id: svn://192.168.202.10@3086 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-30 12:24:02 +00:00
mattf e3f7ea0b7f Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. 
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-11 03:44:37 +00:00
mattf 884a60ad22 Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf b133143390 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers. 
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-09 08:49:57 +00:00
mattf 702f1014b3 Added SYSTEM to Manual Dial Filter campaign options 
git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-05 23:17:59 +00:00
mattf 2e75aa39e7 Added external_web_socket_url option 
Fix for RINGAGENT calls in AST_update script

git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-04 00:28:42 +00:00
mattf 849a3ec7d2 Fix for rare webform URL issue 
git-svn-id: svn://192.168.202.10@3040 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-26 22:00:46 +00:00
mattf 9295e1016d Added three_way_volume_buttons campaign setting 
git-svn-id: svn://192.168.202.10@3036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 04:27:52 +00:00
mattf a99fabe00c Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. 
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-27 18:47:45 +00:00
mattf 0fa43a8acf Added scheduled_callbacks_force_dial campaign feature 
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-10 18:56:56 +00:00
mattf ece3ab06a5 Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials. 
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 21:19:17 +00:00
mattf 1126a924d2 Small fix for pause code issue in vicidial.php 
git-svn-id: svn://192.168.202.10@3010 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-28 00:48:28 +00:00
mattf 8d10ef0428 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds. 
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-11 21:51:32 +00:00
mattf 0168acb8ef Fixed email transfers bugs, modified transfer-conf panel for same 
Added option to allow --ALL-- as a campaign value in lead report export

git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-10 22:14:43 +00:00
mattf c41a580612 Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay. 
git-svn-id: svn://192.168.202.10@2989 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-23 00:58:08 +00:00
mattf 3df8e58aa1 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf 31f3b6b904 Added SWITCH custom field type to put buttons on the agent FORM to allow for 
the form to be switched while on an active call.

git-svn-id: svn://192.168.202.10@2976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-07 06:11:44 +00:00
mattf 6d0598c58c Added INSERT_first_onload variable to vicidial.php 
git-svn-id: svn://192.168.202.10@2974 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-26 02:25:50 +00:00
mattf f567e2069c Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php 
git-svn-id: svn://192.168.202.10@2970 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 11:56:50 +00:00
mattf ca63db9d8f Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf 20878edfa3 Fix for API Hangup after dial timeout in vicidial.php 
git-svn-id: svn://192.168.202.10@2962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-05 13:20:11 +00:00
mattf 6b8ba990cc Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds 
git-svn-id: svn://192.168.202.10@2954 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-30 16:31:11 +00:00
mattf 0c94dbc067 Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes 
git-svn-id: svn://192.168.202.10@2952 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-27 18:14:03 +00:00
mattf fe9b3bdcbd Fix for dial_ingroup error message on external_dial function in api.php 
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-24 02:31:51 +00:00
mattf 645e2ffaba Fix for lead search screen hidden fields, issue #1079 
git-svn-id: svn://192.168.202.10@2943 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-15 02:27:18 +00:00
mattf f3464403e8 Added campaign option "Script on top of Dispo" to allow the agent screen 
script tab to cover the dispo screen after hanging up the customer to
 allow for Agent-API-enabled IFRAMEs to control the agent dispo process.

git-svn-id: svn://192.168.202.10@2939 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 22:24:17 +00:00
mattf 02d8928eb5 Fix for pause code issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2937 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-02 22:12:49 +00:00
mattf cff6d68038 Added LOGINvar variables, and options.php $INSERT_ variables to vicidial.php 
git-svn-id: svn://192.168.202.10@2930 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-24 19:44:02 +00:00
mattf 088fe9f69f Fix for rare webform VAR url issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2928 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-23 16:52:21 +00:00
mattf 080cb1ff5b Added pause_max_dispo, fix for issue #1030 
git-svn-id: svn://192.168.202.10@2922 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 14:18:34 +00:00
mattf 01f8dd50b7 Fix for callback alt dial isssue #1066 
git-svn-id: svn://192.168.202.10@2920 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 19:51:52 +00:00
mattf adef84fd08 Fix for system summary screen, issue #1068 
git-svn-id: svn://192.168.202.10@2919 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 18:38:10 +00:00
mattf a24e32ce77 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 81abc0a18d Added flag for WebRTC webphone compatibility in iframe in vicidial.php 
git-svn-id: svn://192.168.202.10@2908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-10 05:04:19 +00:00
mattf 5260a15ac4 Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 33d069e33b Added more agent api pause debug output to vicidial.php 
git-svn-id: svn://192.168.202.10@2896 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-26 13:57:19 +00:00
mattf ed03001ebb Added Process Report 
admin_lists_custom code cleanup
New caller ID name code

git-svn-id: svn://192.168.202.10@2892 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-24 05:46:15 +00:00
mattf 75ae33f9c4 Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script 
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-05 20:45:25 +00:00
mattf b347e2fc78 Added no_empty_session_warnings as agc/options.php setting 
Allowed = in get2post.php script

git-svn-id: svn://192.168.202.10@2877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-28 23:11:14 +00:00
mattf 83df37c8ff Added List Override setting for Default Transfer Group 
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-27 12:47:35 +00:00
mattf 76f3fcb149 Added PREVIEW_ options for get_call_launch 
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-15 03:01:55 +00:00
mattf 7ae81b4459 Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day. 
git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-30 08:16:18 +00:00
mattf f432c410a1 Added ability to display inbound email messages in Script tab scripts 
git-svn-id: svn://192.168.202.10@2861 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-26 19:21:12 +00:00
mattf da5d31c6ce Added campaign option to allow agents to pause the Manual Dial Auto Next feature 
git-svn-id: svn://192.168.202.10@2860 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 20:03:40 +00:00
mattf 5cd372989a Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00
mattf 3f70886cc3 Small fix to Hide preview call if preview campaign option is disabled in vicidial.php 
git-svn-id: svn://192.168.202.10@2854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-15 12:14:42 +00:00
mattf 5f0b166b77 Hide preview call if preview campaign option is disabled 
git-svn-id: svn://192.168.202.10@2851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-14 15:35:28 +00:00
mattf 89723336b1 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl 
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-26 14:27:27 +00:00
mattf 114d2dd1bc Added webphone_layout option to phones and user groups 
git-svn-id: svn://192.168.202.10@2840 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 19:35:55 +00:00
mattf 555c60bbde Added DID System-wide filter option to System Settings 
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-25 17:29:30 +00:00