080cb1ff5b
Added pause_max_dispo, fix for issue #1030mattf2018-02-17 14:18:34 +00:00
6528b134b9
Many translation strings and permissions fixes, issue #1065mattf2018-02-16 22:56:58 +00:00
01f8dd50b7
Fix for callback alt dial isssue #1066mattf2018-02-16 19:51:52 +00:00
adef84fd08
Fix for system summary screen, issue #1068mattf2018-02-16 18:38:10 +00:00
3e7fe57410
fix for AST_VDadapt.pl issue
mattf2018-02-15 18:42:44 +00:00
a24e32ce77
Added CID Groups, allowing for groups of caller IDs to be defined by state or areacode
mattf2018-02-15 18:26:33 +00:00
57cec70ee6
Added column to download for VLC or source_id for vlc_status report
mattf2018-02-15 03:59:20 +00:00
d5b46981c5
Added basic GDPR features for lead activity download and delete.
mattf2018-02-13 21:18:12 +00:00
738b7c8078
Fixed issues with VMAIL_NO_INST timecheck Call Menu route
mattf2018-02-13 14:44:14 +00:00
2b6def40a7
Added callback_datetime as dispo call url variable small fix to cached stats in AST_VDadapt.pl script
mattf2018-02-12 21:41:03 +00:00
c163273ea8
Added Outbound Lead Source Report
mattf2018-02-11 16:29:38 +00:00
9bfc556769
small fix to last commit
mattf2018-02-11 15:32:56 +00:00
aa5233fd70
Changed campaign dial statuses to allow List and allowed In-Group selected status group statuses in admin.php
mattf2018-02-11 15:28:49 +00:00
81abc0a18d
Added flag for WebRTC webphone compatibility in iframe in vicidial.php
mattf2018-02-10 05:04:19 +00:00
773cf3aabd
Big fix for recent feature
mattf2018-02-09 22:17:15 +00:00
153111a401
Added Non-Agent API call_dispo_report function Added URL columns to API Log Report Added Time to/from to Agent Performancce Detail report
mattf2018-02-08 22:34:57 +00:00
5260a15ac4
Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day. Added dial_ingroup option to Agent API external_dial function. Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.
mattf2018-02-07 04:48:33 +00:00
991690a707
small fix for settings container type menu
mattf2018-02-01 20:54:38 +00:00
93cfab9baf
Fix for no-dial options in auto-dial script Added live call and shortage counts per server tables to campaign debug report
mattf2018-02-01 17:46:27 +00:00
4ebebc2150
Added more debug for INBOUND NO-AGENT NO-DIAL
mattf2018-01-31 19:40:40 +00:00
98da591118
Bug fix for new Inbound No-Agent No-Dial feature
mattf2018-01-31 17:14:02 +00:00
cf3fb4e863
Fixed ereg issue in vdc_db_query.php
mattf2018-01-31 16:20:20 +00:00
7a5d522d4a
Added link to selected Inbound No-Agent No-Dial settings container
mattf2018-01-31 14:42:37 +00:00
e665b55be8
For translation corrections, uses vicidial_state_report_functions.php instead of vicidial_state_report_functions.js in whiteboard report
mattf2018-01-30 02:05:27 +00:00
33d069e33b
Added more agent api pause debug output to vicidial.php
mattf2018-01-26 13:57:19 +00:00
53be2ffa85
Added more reserved words to custom fields admin from MySQL/MariaDB
mattf2018-01-25 22:41:58 +00:00
d7467d4dd3
Small fixes for custom fields admin and lead export report
mattf2018-01-25 20:51:24 +00:00
4c6ba710b5
Added calls_in_queue_count function to Agent API
mattf2018-01-24 22:12:30 +00:00
ed03001ebb
Added Process Report admin_lists_custom code cleanup New caller ID name code
mattf2018-01-24 05:46:15 +00:00
c14632e081
small fix for Leads Export Report
mattf2018-01-12 19:50:20 +00:00
0177e6ec0e
Added flush for cid_channels_recent table
mattf2018-01-12 14:49:41 +00:00
5b2c492388
Added anyone_callback_inactive_lists system setting and functionality
mattf2018-01-12 00:03:05 +00:00
75ae33f9c4
Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script Small javascript fixes, and more debug logging, change to 2018 for vicidial.php
mattf2018-01-05 20:45:25 +00:00
6d1e64f61b
Added housecleaning code for admin web
mattf2017-12-30 04:21:18 +00:00
27b0bafa8b
Added lead_status_search Non-Agent API function Added more debug logging to ASTupdate AMI2 script
mattf2017-12-29 21:46:15 +00:00
b347e2fc78
Added no_empty_session_warnings as agc/options.php setting Allowed = in get2post.php script
mattf2017-12-28 23:11:14 +00:00
83df37c8ff
Added List Override setting for Default Transfer Group Added caching of inbound call stats for adapt script
mattf2017-12-27 12:47:35 +00:00
f568d0c6de
Added ability to modify all active scheduled callbacks, and view callbacks log in the admin modify lead page
mattf2017-12-20 03:17:50 +00:00
5d9f30da4c
small fix for last commit
mattf2017-12-15 07:59:44 +00:00
76f3fcb149
Added PREVIEW_ options for get_call_launch Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk
mattf2017-12-15 03:01:55 +00:00
5a4fa7a6c8
Added option of up to 20 attachments to dispo_send_email.php
mattf2017-12-08 21:40:54 +00:00
644f838063
Modified to include disposition seconds in Erlang C report Minor fix for Agent Days Detail report
mattf2017-12-06 14:35:31 +00:00
926ad40160
Fix for double-dialing issue on high-volume systems
mattf2017-12-06 01:33:38 +00:00
871803ea5a
small fix for leads with no custom fields
mattf2017-12-04 22:49:59 +00:00
93da2d786c
Fixes for custom field duplicate fields in vdc_db_query.php
mattf2017-12-04 20:31:18 +00:00
27a7a617f5
Fix for custom field duplicate issue in web lead loader, removed link to old lead loader
mattf2017-12-04 20:19:28 +00:00
bc8fd5ca37
small fix for default callback_type in non-agent api
mattf2017-11-30 16:29:56 +00:00
7ae81b4459
Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day.
mattf2017-11-30 08:16:18 +00:00
e69e1209c6
Fixed issue with duplicate custom fields in agent screen
mattf2017-11-30 01:13:06 +00:00
09619ce702
Fixed issue with duplicate custom fields in non-agent API
mattf2017-11-30 00:54:51 +00:00
c53fcd8ab6
Added dispo_change_status.php script to allow changing of a lead's status to a different status after it has been dispositioned as a specified status a set number of times
mattf2017-11-28 17:01:04 +00:00
f432c410a1
Added ability to display inbound email messages in Script tab scripts
mattf2017-11-26 19:21:12 +00:00
da5d31c6ce
Added campaign option to allow agents to pause the Manual Dial Auto Next feature
mattf2017-11-24 20:03:40 +00:00
5cd372989a
Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day
mattf2017-11-24 17:07:47 +00:00
83d153d46e
Update to dispo send email doc
mattf2017-11-21 21:00:54 +00:00
0a30212d2f
Added additional_notes option and email attachments options to dispo_send_email.php
mattf2017-11-21 07:52:20 +00:00
dec5b12693
Added ALL-STATUSES option and called_count_trigger option to dispo_send_email.php
mattf2017-11-20 14:28:30 +00:00
742cf39dcd
Added the ability to include duplicate custom text fields in a custom fields form in the agent screen.
mattf2017-11-17 06:52:37 +00:00
3f70886cc3
Small fix to Hide preview call if preview campaign option is disabled in vicidial.php
mattf2017-11-15 12:14:42 +00:00
7e04e59bce
Updated definitions of SALEs to specifically mention status flag of SALE set to Y in help.php
mattf2017-11-14 17:57:34 +00:00
e07509d24e
Fixed issue with admin log viewer for logs of modifications made by deleted users in admin.php
mattf2017-11-14 16:04:20 +00:00
5f0b166b77
Hide preview call if preview campaign option is disabled
mattf2017-11-14 15:35:28 +00:00
78f4763035
Added ability for update_lead function insert_if_not_found leads to be inserted into the hopper in the Non-Agent API script
mattf2017-11-14 15:23:49 +00:00
cc8c2bfc4e
Added yesterday variable to email subject
mattf2017-11-08 14:54:23 +00:00
f9a76a6f56
Added new Real-Time Whiteboard multi-report
mattf2017-10-28 13:36:05 +00:00
89723336b1
Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl Added queue_log logging to inbound email handling
mattf2017-10-26 14:27:27 +00:00
cbff96e5ed
Small fix for recording log access
mattf2017-10-25 21:15:45 +00:00
9999462338
Fix to agent screen to update default field if duplicate field in custom fields changed
mattf2017-10-21 18:02:31 +00:00
c081886ffe
Fixed javascript/apache errors with graphs in several reports
mattf2017-10-18 11:07:10 +00:00
114d2dd1bc
Added webphone_layout option to phones and user groups
mattf2017-10-11 19:35:55 +00:00
8939c5c268
Bug fix for on-hook agents using Asterisk 1.8 & 11 in ALL inbound AGI
mattf2017-10-11 17:15:22 +00:00
ab2e6961cf
Added ability to recognize existing Vicidial calls in cm_dnc.agi Added cm_cid_change.agi script for Call Menu prompt use to alter CID of call
mattf2017-10-11 15:08:07 +00:00
f023f1d59a
Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling
mattf2017-10-11 03:16:27 +00:00
148dd29442
DB changes for last code commit
mattf2017-10-07 02:13:05 +00:00
mattf