5a2610a556
Small fix to last commit, help.php
mattf2017-04-10 02:42:02 +00:00
784c71bd4a
Added IP Lists feature, allowing creating of lists of IP Addresses that can be used as whitelists on a User Group basis for Agent, Admin and API web resources.
mattf2017-04-10 02:30:33 +00:00
c82912ac38
Added Agents count on server page
mattf2017-04-07 11:54:13 +00:00
adfead08bd
Fix for stats calculation in AST_update.pl
mattf2017-04-06 23:56:03 +00:00
cb9d31376c
updates and troubleshooting for email doc
mattf2017-04-05 11:41:14 +00:00
0c646e90da
Added list_id_trigger option, cleaned up outputs for dispo_move_list.php script
mattf2017-04-03 10:42:24 +00:00
7f5df88651
Added translation of callbacks statuses, issue #1006mattf2017-04-01 21:50:39 +00:00
3d415c53ee
Assure that custom field form submitted after standard field submit in agent screen
mattf2017-04-01 11:55:00 +00:00
8c6876ce7e
Added DID field variables and uniqueid to dispo send email script Added DID field variables to custom field display fields
mattf2017-03-30 16:13:08 +00:00
efc9c40a5a
Fixed translation phrases in callbacks list in admin.php, issue #1006 Updated system load stats collection in AST_update.pl for Linux kernel 2.6+
mattf2017-03-30 14:12:52 +00:00
17d55137f2
populate new lead with field data from dropped lead in AST_droplist_process.pl script
mattf2017-03-30 13:36:05 +00:00
56915cd330
minor change to drop lists schema
mattf2017-03-28 03:01:11 +00:00
221af71168
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
mattf2017-03-27 21:10:56 +00:00
80c4ec36f4
Added Drop Lists feature, allowing you to add new leads to a list built from DROP calls from inbound groups on a scheduled basis.
mattf2017-03-27 19:56:06 +00:00
6f0d44bf1c
Added headers option to get2post.php script
mattf2017-03-24 16:55:04 +00:00
89fdf967bf
Fix for daylight savings time issue for past days in the Inbound Reports
mattf2017-03-24 11:42:21 +00:00
00754f4d26
Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
mattf2017-03-22 21:31:33 +00:00
f2d20b15b1
Fixed list view permissions issue #1005mattf2017-03-21 20:02:31 +00:00
20651c0652
Added conf_qualify phones option for IAX
mattf2017-03-20 17:53:56 +00:00
6a0e48a572
added customized agent time custom report
mattf2017-03-18 14:50:19 +00:00
5674f44014
Added websocket variable for embedded webphone in real-time report
mattf2017-03-18 13:47:14 +00:00
5a819d45b2
Fix for script tab ignore list script override in agent screen
mattf2017-03-18 03:53:34 +00:00
2dea3c833f
Added more missing display variables in the agent custom fields form display
mattf2017-03-17 11:58:04 +00:00
6404f7fe05
Fix in in-group copy SQL in admin.php
mattf2017-03-15 10:37:50 +00:00
bcaf002d67
Added CHAT option to Inbound Queue No Dial campaign setting to prevent outbound auto-dialing if a chat is waiting for an agent
mattf2017-03-14 18:32:14 +00:00
e4cf1099d0
Fixed issue with DNC not logging if no campaign defined in cm_dnc.agi
mattf2017-03-13 20:19:02 +00:00
547098186c
Small fix for INBOUND_MAN agent logging issue
mattf2017-03-09 12:08:10 +00:00
b37796b3e2
Fixed proper file extensions for different download report types for automated reports
mattf2017-03-06 14:17:08 +00:00
4dcbc60eac
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
mattf2017-03-05 04:34:52 +00:00
8c615a9d18
Added validation that sounds web dir exists for audio store and non-agent API Enabled required custom list fields with INBOUND_ONLY option
mattf2017-03-02 18:26:42 +00:00
073538c1f7
Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables when using --U-- and --V-- to declare variables, issue #979mattf2017-03-01 04:53:34 +00:00
9637892465
Changed emergency logout to hangup all agent session calls, and more logging, issue #819mattf2017-02-28 21:31:57 +00:00
c05d47c33d
Fixed problem with chart button option not present in options.php
mattf2017-02-28 11:59:56 +00:00
62cde9cf61
Change to allow horizontal_bar_chart header to be translated, issue #991mattf2017-02-28 03:42:19 +00:00
365bceca47
Fix for default HTML report format, issue #997 Added HH:MM:SS option for DID report
mattf2017-02-27 22:33:30 +00:00
0498175f92
Added recording override options to chat and email groups to disable recordings for those, issue #992mattf2017-02-26 13:52:00 +00:00
661868321b
Added date/time range options to Advanced Lead Management utility
mattf2017-02-25 19:37:48 +00:00
2c823db976
Added ability to display archived recordings in modify lead page
mattf2017-02-24 20:37:40 +00:00
158aae7f25
Fixed rare recording issue in vicidial.php
mattf2017-02-24 02:25:54 +00:00
35638dad9f
Added warning for On Hold Message if too long, adjusted chooser placements in admin.php Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996mattf2017-02-23 15:13:51 +00:00
0c0b048f97
Changed AST_conf_update_3wway.pl to allow file logging using server settings
mattf2017-02-22 16:44:36 +00:00
017dddb50a
Added new DNC options to Manual Dial Filter campaign feature that are not tied to the campaign DNC settings. Added counts to add/delete DNC numbers admin screen.
mattf2017-02-21 21:03:26 +00:00
1a47227299
Fix for areacode_filter logging issue
mattf2017-02-21 14:13:12 +00:00
d86a952797
added extra agent debug logging info
mattf2017-02-21 12:33:52 +00:00
0522742e93
small fox to last commit
mattf2017-02-21 04:57:53 +00:00
aac73e8ac6
Fixed bug causing sale/dncs to be counted multiple times when dispos repeated between campaigns in Outbound Summary Interval report
mattf2017-02-21 04:24:02 +00:00
c47be94c3a
Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
mattf2017-02-21 03:55:04 +00:00
b03ee4e9c0
Added Agent API function switch_lead to switch the active call lead_id while the agent is on a live inbound phone call.
mattf2017-02-20 19:18:08 +00:00
56d7ac01fa
Added web lead loader duplicate check options to check for leads loaded only within the last 90-days. Also added to Non-Agent API add_lead function.
mattf2017-02-18 20:35:17 +00:00
4c6bea71f0
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
mattf2017-02-17 22:40:50 +00:00
7677ec7736
In step 2 compression audio processing script, added --file-sorting option to put files into dated directories (THIS WILL NOT ALLOW STEP 3 FTP ARCHIVING), Issue #990mattf2017-02-12 12:49:40 +00:00
424e0aa67c
Moved api_only_user option in admin.php User Modify screen
mattf2017-02-10 15:42:47 +00:00
020bcd6cc8
Reworked Show URLs code to be faster in API log report
mattf2017-02-10 12:02:37 +00:00
85969e5a28
Added logging of API request URLs, with display in API Log report
mattf2017-02-09 22:52:28 +00:00
55cd3e8613
url-encoded SQLdate for dispo_call_url function
mattf2017-02-08 21:44:08 +00:00
bdcc1f6265
Added phone_number_log API function Added api_only_user User option
mattf2017-02-07 18:44:38 +00:00
59c7c07d39
Added cm_sc_send_url.agi script from previous commit
mattf2017-02-03 13:46:27 +00:00
c405c2c4ca
Fixes for pause-while-call-coming-in issues in agent screen. Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to send a URL defined in a Settings Container.
mattf2017-02-03 13:45:40 +00:00
3d9f12efd1
Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
mattf2017-01-18 11:04:56 +00:00
b3446519ab
Fixed issue with Scheduled Callbacks with tilde'~' in text fields
mattf2016-12-22 12:36:48 +00:00
bd80c7cb54
Added CSV method to AC-CID bulk copy and added STATE FILL method to AC-CID and upped the max insertion limit to 5K in admin_bulk_tools.php
mattf2016-12-19 16:11:33 +00:00
bb7124bd78
Added the ability for internal chats to have more than one agent participant Fix for rare parked call hangup issue
mattf2016-12-17 14:13:08 +00:00
56f1fd6969
Changed SSLFTP audio cron script to use hard-coded encryption flag for module Added --cpd-log-purge-days=XX option to archive log script
mattf2016-12-12 22:03:31 +00:00
74b5aeb769
fix for recent report
mattf2016-12-09 12:07:30 +00:00
b4a8bfd440
small fix for inbound report v2
mattf2016-12-08 01:48:50 +00:00
4c74ecdcfe
Added Agent DID Report Fixed issue #982mattf2016-12-08 01:39:55 +00:00
1867a8b2c1
small fix for server performance report
mattf2016-12-07 11:43:42 +00:00