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  • b881059ee2 Added channel_group variable to dispo_send_email.php script mattf 2018-09-09 23:30:28 +00:00
  • c35a32b1c1 Added force_fronter_leave_3way Agent API function mattf 2018-09-09 13:28:03 +00:00
  • ea5c29567b Added copying of in-group user grades/ranks when copying an in-group in admin.php mattf 2018-09-04 16:14:33 +00:00
  • 32f4b5dc6d rollback of vdc_script_display.php per issue #1126 mattf 2018-09-04 16:09:13 +00:00
  • 04231b7e6c Fix for calls_today count when using dial-ingroup mattf 2018-09-04 05:36:21 +00:00
  • 783f87efb9 Fixed URL encoding in Agent script display added email count to Agent API calls_in_queue_count function mattf 2018-09-03 20:16:09 +00:00
  • 822c746dbd Added totals to CMstats report mattf 2018-08-29 15:57:05 +00:00
  • a99fabe00c Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. mattf 2018-08-27 18:47:45 +00:00
  • c42470635f small documentation fix mattf 2018-08-19 04:13:24 +00:00
  • d473bfb466 Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. mattf 2018-08-19 04:01:41 +00:00
  • 0fa43a8acf Added scheduled_callbacks_force_dial campaign feature mattf 2018-08-10 18:56:56 +00:00
  • ece3ab06a5 Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials. mattf 2018-08-07 21:19:17 +00:00
  • bee04729c8 Fixed log query issue in Campaign status list report mattf 2018-08-07 16:06:09 +00:00
  • 19d42c5a97 missing header added for previous admin.php change mattf 2018-08-07 14:35:14 +00:00
  • 43dcc43d19 small fix to last admin.php change for DIFF display mattf 2018-08-07 14:31:46 +00:00
  • b87e0c8c74 Added change for admin change log for Admin Modify Lead to better show lead changes mattf 2018-08-07 14:02:04 +00:00
  • 2021b43b5b Added the ability for customers to be able to enter a new phone number to be called back on for the CallerID CallBack Queue feature Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports) mattf 2018-08-06 15:26:23 +00:00
  • 1126a924d2 Small fix for pause code issue in vicidial.php mattf 2018-07-28 00:48:28 +00:00
  • 8751b99667 Added --wipe-all-being-archived AND --did-log-days options to the archive log tables script mattf 2018-07-24 14:09:11 +00:00
  • 67f25771e5 Fix for audio chooser bug on call menu screen mattf 2018-07-17 01:22:37 +00:00
  • 0ddba2b26e Fix for rare allowed reports issue mattf 2018-07-12 19:12:03 +00:00
  • ec54f01009 small fix for step-3 cron audio scripts mattf 2018-07-05 14:02:12 +00:00
  • e97bbe20c4 Modified calls to audio file chooser function in admin web pages Added options to expired list exporter to use different date ranges for exports and deletes mattf 2018-07-01 11:31:23 +00:00
  • ac7f6b5ee0 Fix for concurrency check and debug output in timeclock end of day process mattf 2018-06-30 03:42:29 +00:00
  • 76abb83b66 GDPR doc update mattf 2018-06-22 12:57:13 +00:00
  • 988db1dbec Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens mattf 2018-06-20 01:45:07 +00:00
  • 040d3a1116 Added --localdatedir option to step 3 FTP scripts mattf 2018-06-17 02:57:36 +00:00
  • 788fcc418f Fix for issue #1108 in admin.php mattf 2018-06-13 13:45:24 +00:00
  • 8d10ef0428 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds. mattf 2018-06-11 21:51:32 +00:00
  • 0168acb8ef Fixed email transfers bugs, modified transfer-conf panel for same Added option to allow --ALL-- as a campaign value in lead report export mattf 2018-06-10 22:14:43 +00:00
  • 5ad9042229 small fix for multirecording script mattf 2018-06-02 13:02:35 +00:00
  • 4ce9c1a47b Added user variable sending option on enter_ingroup_url feature Added full_name and launch_user variables to AST_send_URL.pl script mattf 2018-06-01 13:55:57 +00:00
  • 39491d9ac6 Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php mattf 2018-05-30 04:27:00 +00:00
  • 725cfba65b Fix for missing called_count value in vicidial_log insertions in VD_amd.agi mattf 2018-05-30 03:13:16 +00:00
  • 0c20dc8cb5 Fix for QM live monitoring Fix for Issue #1102 mattf 2018-05-29 15:05:33 +00:00
  • 118b64d732 documentation fix for manual dial routing initiated recordings mattf 2018-05-24 11:11:58 +00:00
  • 708d15fb33 Added the AST_lead_select_export.pl script mattf 2018-05-24 03:25:15 +00:00
  • 79c8cf8e03 Added hipchat notification script mattf 2018-05-23 23:29:11 +00:00
  • c41a580612 Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay. mattf 2018-05-23 00:58:08 +00:00
  • 89ccc0c0bc Changed closer logs for AGENTDIRECT calls to log destination user mattf 2018-05-21 21:07:48 +00:00
  • 8ee9005f31 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. mattf 2018-05-21 10:08:40 +00:00
  • 196b9c04b1 Added use of screen labels in search results, Issue #1104 mattf 2018-05-20 14:37:27 +00:00
  • 6b70806d99 Fix for inconsistency problem in agi-dtmf.agi, issue #1099 mattf 2018-05-20 13:45:00 +00:00
  • 07a3d8dec6 Added In-Group option for Waiting Call On/Off URL, which we added to allow clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group. mattf 2018-05-20 12:04:51 +00:00
  • e694746516 Updated Asterisk 13 instructions mattf 2018-05-19 17:15:22 +00:00
  • f7410e1b24 Added AST_CRON_audio_3_ftp_FTPSSL.pl mattf 2018-05-18 11:53:46 +00:00
  • 41e148548e Added --noping option to AST_CRON_audio_4_ftp2_FTPSSL.pl mattf 2018-05-17 00:12:16 +00:00
  • 3df8e58aa1 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. mattf 2018-05-13 04:08:35 +00:00
  • 1eb19ee022 Rewrote HELP display in web admin screens to function as database-driven javascript popup. mattf 2018-05-12 16:09:11 +00:00
  • d832db2226 Added --YearYMDdatedir option to AST_CRON_3_ftp.pl script mattf 2018-05-12 00:46:22 +00:00
  • 157b3d4877 Changed to use server-specific cid_channels_recent table mattf 2018-05-11 20:55:35 +00:00
  • 31f3b6b904 Added SWITCH custom field type to put buttons on the agent FORM to allow for the form to be switched while on an active call. mattf 2018-05-07 06:11:44 +00:00
  • 3ea85be5eb Added In-Group option to override the Park Music-on-Hold. mattf 2018-04-30 23:09:46 +00:00
  • 6d0598c58c Added INSERT_first_onload variable to vicidial.php mattf 2018-04-26 02:25:50 +00:00
  • cb840a9a76 Added in-group populate_lead_source, populate_lead_vendor settings mattf 2018-04-24 20:14:01 +00:00
  • 9c12c472ab Fix for missing header row in translated language in lead export report, issue #1090 mattf 2018-04-22 13:25:06 +00:00
  • 6fb52a998e Fix for slave db use, issue #1092 in admin_search_lead.php mattf 2018-04-21 12:20:09 +00:00
  • f567e2069c Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php mattf 2018-04-21 11:56:50 +00:00
  • c709912e13 admin.php help fixes Conf update script Fix for high-volume systems, added varibles to hangup queryCID mattf 2018-04-21 03:29:19 +00:00
  • 17798c4fdd Added multi_trigger option to dispo_move_list.php mattf 2018-04-20 06:29:28 +00:00
  • 3d4bd700b3 Fix for list mix to use call count limit on initial count in hopper loading script, issue #1094 mattf 2018-04-19 15:13:17 +00:00
  • bd077af7e7 Fix for not using campaign in vicidial_campaign_statuses queries in vdc_db_query.php mattf 2018-04-18 21:17:44 +00:00
  • fbc2023a0f Fix for missing call notes on inbound calls in call export report mattf 2018-04-18 19:58:39 +00:00
  • 6ce8ceeb2f Added Dispo URL Filter feature mattf 2018-04-12 03:19:07 +00:00
  • ca63db9d8f Added pause code manager approval option, requires a manager to approve a specific flagged pause code before the agent is allowed to use it in their agent screen. Added switch lead log entry display to modify lead admin page mattf 2018-04-11 17:18:42 +00:00
  • 20878edfa3 Fix for API Hangup after dial timeout in vicidial.php mattf 2018-04-05 13:20:11 +00:00
  • 272f243918 Added look-ups from archive log tables if no recent log entries found in VICIDIAL_fix_list_statuses.pl script mattf 2018-04-04 15:24:43 +00:00
  • 8131ffbb48 Updated telnet login process to work with newer Asterisk versions in send-action-child, output, phone bin scripts mattf 2018-04-03 20:13:54 +00:00
  • cc11988def Added options to update_campaign, add_user, update_phone in Non-Agent API Added function update_did to Non-Agent API mattf 2018-03-31 21:29:15 +00:00
  • ec5e7a5324 Fixed display bug for individual user selection in agent performancce detail report mattf 2018-03-30 21:54:32 +00:00
  • 44b32a96c0 small fix for list_download.php mattf 2018-03-30 19:39:19 +00:00
  • efb2c0be18 Added download of CID Group records feature Added 'active' column to CID Group import in Bulk Tools page mattf 2018-03-30 19:00:09 +00:00
  • c4bbd9b690 Added fix for WebRTC webphone microphone permissions in realtime report mattf 2018-03-30 17:45:19 +00:00
  • 6b8ba990cc Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds mattf 2018-03-30 16:31:11 +00:00
  • f20c7fcec7 Added screen colors to multi-alt config screen mattf 2018-03-29 17:47:15 +00:00
  • 0c94dbc067 Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes mattf 2018-03-27 18:14:03 +00:00
  • 11fca58ec0 Enforce User Group campaign permissions for lead loading templates based on list_id mattf 2018-03-24 13:48:56 +00:00
  • f2f309436f Updated column labels in user copy function to add ones that had been created since script was made in admin_bulk_tools.php script mattf 2018-03-24 03:24:54 +00:00
  • 92f50905e2 Fix for user time calculation in inbound and user stats reports, subtracted queue_seconds mattf 2018-03-24 03:13:58 +00:00
  • 7cffaee1ed documentation change for last commit mattf 2018-03-24 02:36:41 +00:00
  • fe9b3bdcbd Fix for dial_ingroup error message on external_dial function in api.php Added more logging for notices in vicidial.php mattf 2018-03-24 02:31:51 +00:00
  • 98e91c4def Added source_id as optional channel variable to populate when inserting new leads in inbound AGI script mattf 2018-03-21 12:25:15 +00:00
  • df961db0e7 Added entry_date as custom field SCRIPT type variable mattf 2018-03-19 17:44:05 +00:00
  • ab5cbf2c8a Translated phrases fixes, issue #1081 Added AST_expired_list_exporter.pl script mattf 2018-03-16 11:56:34 +00:00
  • 645e2ffaba Fix for lead search screen hidden fields, issue #1079 mattf 2018-03-15 02:27:18 +00:00
  • e422a42bfd Added unique lead ID count to Park Stats report mattf 2018-03-11 07:34:14 +00:00
  • 999c3e38f9 Added CIDdisplay to outbound call log in modify lead page mattf 2018-03-11 06:33:25 +00:00
  • d5c17b6b5e Added feature to allow for bulk change of campaign and in-group ranks and grades in the User Modify page. Added "Admin Lead Source ID Display" System Settings option to allow Modify Lead page modification of Source ID field, and display in hopper list. mattf 2018-03-11 04:35:19 +00:00
  • f3464403e8 Added campaign option "Script on top of Dispo" to allow the agent screen script tab to cover the dispo screen after hanging up the customer to allow for Agent-API-enabled IFRAMEs to control the agent dispo process. mattf 2018-03-06 22:24:17 +00:00
  • f86554ed91 Fix for Wait/Hold time options when nothing is pressed, inbound AGI mattf 2018-03-06 19:54:20 +00:00
  • 02d8928eb5 Fix for pause code issue in vicidial.php mattf 2018-03-02 22:12:49 +00:00
  • 7146eb0466 Added complete GDPR compliance features mattf 2018-03-02 21:10:53 +00:00
  • 956fe48fd1 Added DATA column to TEXT/HTML output in API Log Report Added GET-AND-POST URL logging for API requests mattf 2018-03-02 04:21:22 +00:00
  • 01ac26d8c7 Fixed issue with STATE CID Groups insertion in Admin Bulk Tools mattf 2018-03-01 20:39:43 +00:00
  • 3e2fdf93c5 Fix to allow for commented(#) lines in filters for hopper mattf 2018-03-01 19:56:04 +00:00
  • 2250784163 Added additional logging for Timeclock end-of-day processes Ssmall changes for Inbound Queue No Dial mattf 2018-03-01 18:45:21 +00:00
  • 1559c28334 Fix for LogiNCamPaigns function, removed unnecesary onfocus trigger in vdc_db_query.php, issue #1074 mattf 2018-02-28 12:30:33 +00:00
  • cff6d68038 Added LOGINvar variables, and options.php $INSERT_ variables to vicidial.php mattf 2018-02-24 19:44:02 +00:00
  • 974670b3a6 Fixed blank default date/time ranges in Server Performance Report mattf 2018-02-23 20:42:25 +00:00
  • 088fe9f69f Fix for rare webform VAR url issue in vicidial.php mattf 2018-02-23 16:52:21 +00:00