Files
ViciDialSVN/agc_2-X/trunk/www/agc/audit_comments.php
T
mattf 2a4c59357b Added several new campaign settings for comments and QC audit history
Fixed issue with AGENTS transfers when no agents available

git-svn-id: svn://192.168.202.10@2197 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-23 16:31:45 +00:00

132 lines
4.7 KiB
PHP

<?php
# audit_comments.php
#
# Copyright (C) 2014 poundteam.com,vicidial.org LICENSE: AGPLv2
#
# This script is designed to display QC audit comments, contributed by poundteam.com
#
# changes:
# 121116-1322 - First build, added to vicidial codebase
# 130802-0957 - Changed to PHP mysqli functions
# 140304-2154 - Enabled special characters in comments
# 141120-1053 - Added user name and date and flag for admin user for comment log display, code cleanup
#
require_once("functions.php");
function audit_comments($lead_id,$list_id,$format,$user,$mel,$NOW_TIME,$link,$server_ip,$session_name,$one_mysql_log,$campaign) {
$audit_comments_active=audit_comments_active($list_id,$format,$user,$mel,$NOW_TIME,$link,$server_ip,$session_name,$one_mysql_log);
if ($audit_comments_active)
{
//Get comment from list
$stmt="SELECT comments from vicidial_list where lead_id='$lead_id' limit 1;";
if ($format=='debug')
{echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-AuditComments2',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
if (strlen($row[0]) > 0)
{
$comment=$row[0];
//Put comment in comment table
$stmt="INSERT INTO vicidial_comments (lead_id,user_id,list_id,campaign_id,comment) VALUES ('$lead_id','$user','$list_id','$campaign','".mysqli_real_escape_string($link, $comment)."');";
if ($format=='debug')
{echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-AuditComments3',$user,$server_ip,$session_name,$one_mysql_log);}
$affected=mysqli_affected_rows($link);
if($affected>0)
{
$stmt="UPDATE vicidial_list set comments='' where lead_id='$lead_id';";
if ($format=='debug')
{echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-AuditComments4',$user,$server_ip,$session_name,$one_mysql_log);}
}
else
{
mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-AuditCommentsERROR-Comment not moved',$user,$server_ip,$session_name,$one_mysql_log);
echo "\n<!-- 00142-AuditCommentsERROR-Comment not moved -->";
}
}
}
}
function audit_comments_active($list_id,$format,$user,$mel,$NOW_TIME,$link,$server_ip,$session_name,$one_mysql_log)
{
$stmt="SELECT count(audit_comments) from vicidial_lists_custom where list_id='$list_id' and audit_comments='1' limit 1;";
if ($format=='debug')
{echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-AuditComments5',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
if ($row[0] == '1')
{
return true;
}
else
{
return false;
}
}
function get_audited_comments($lead_id,$format,$user,$mel,$NOW_TIME,$link,$server_ip,$session_name,$one_mysql_log)
{
global $ACcount;
global $ACcomments;
$stmt="SELECT user_id,comment,timestamp from vicidial_comments where lead_id='$lead_id' order by timestamp desc;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-69-AuditComments',$user,$server_ip,$session_name,$one_mysql_log);}
$ACcount=mysqli_num_rows($rslt);
if($ACcount>0)
{
$i=0;
while ($i < $ACcount)
{
$row=mysqli_fetch_row($rslt);
$C_user[$i] = $row[0];
$C_comment[$i] = $row[1];
$C_date[$i] = $row[2];
$i++;
}
$i=0;
while ($i < $ACcount)
{
$C_name[$i]='Unknown';
$C_level[$i]='1';
$FCS=''; $FCE='';
$stmt="SELECT full_name,user_level from vicidial_users where user='$C_user[$i]';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0)
{mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142-70-AuditCommentsUser',$user,$server_ip,$session_name,$one_mysql_log);}
$Ucount=mysqli_num_rows($rslt);
if($Ucount>0)
{
$row=mysqli_fetch_row($rslt);
$C_name[$i] = $row[0];
$C_level[$i] = $row[1];
}
if ($C_level[$i] > 7)
{$FCS='--------ADMINFONTBEGIN--------'; $FCE='--------ADMINFONTEND--------';}
$ACcomments .= _QXZ("UserID: $FCS%1s - %2s$FCE, Date: %3s",0,'',$C_user[$i],$C_name[$i],$C_date[$i])."\n";
$ACcomments .= $C_comment[$i];
$ACcomments .= "\n----------------------------------\n";
$i++;
}
return true;
}
else
{
return false;
}
}
?>