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Added update_log_entry function to the non-agent API

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git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-09-13 20:18:39 +00:00
parent 89e8d57666
commit 46ebfe0ed8
3 changed files with 210 additions and 28 deletions
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UPGRADE
+3
View File
@@ -93,6 +93,9 @@ OTHER CHANGES:
15. Added user_group_status and in_group_status functions to the non-agent API.
16. Added update_log_entry function to the non-agent API, which allows the
updating of the status of an inbound or outbound call log entry.
docs/NON-AGENT_API.txt
+32 -2
View File
@@ -1,4 +1,4 @@
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2012-09-12
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2012-09-13
This document describes the functions of an API(Application Programming
Interface) for all functions NOT directly relating to the VICIDIAL Agent screen.
@@ -75,7 +75,7 @@ Changes:
120326-1307 - Added agent_stats_export function
120810-0859 - Added add_group_alias function, altered agent_stats_export function
120912-2042 - Added user_group_status and in_group_status functions
120913-1255 - Added update_log_entry function
@@ -391,6 +391,36 @@ SALESLINE SUPPORT,31,0,75,54,0,20,1
--------------------------------------------------------------------------------
update_log_entry - updates the status of a vicidial_log or vicidial_closer_log entry
NOTE: api user for this function must have user_level set to 8 or higher and "modify leads" enabled
REQUIRED FIELDS-
source - description of what originated the API call (maximum 20 characters)
call_id - either the uniqueid or the 20-character ID of the call
group - either a campaign_id or an in-group group_id
status - the new status for the log record to be set to
NOTES-
There is a hard limit of 10000000 records analyzed
Example URL strings for API calls:
http://server/vicidial/non_agent_api.php?source=test&user=6666&pass=1234&function=update_log_entry&group=SALESLINE&call_id=Y2010309520000000234&status=SALEX
Example responses:
ERROR: update_log_entry USER DOES NOT HAVE PERMISSION TO UPDATE LOGS - 6666|0
ERROR: update_log_entry INVALID SEARCH PARAMETERS - 6666||
ERROR: update_log_entry GROUP NOT FOUND - 6666||
ERROR: update_log_entry NO RECORDS FOUND - 6666||||
ERROR: update_log_entry NO RECORDS UPDATED - 6666|TESTCAMP|M9131554060000426264|SALEX|SALEX|1347566056.399
SUCCESS: update_log_entry RECORD HAS BEEN UPDATED - 6666|6666|TESTCAMP|M9131554060000426264|SALEX|WN|1347566056.399|
--------------------------------------------------------------------------------
add_lead - adds a new lead to the vicidial_list table with several fields and options
www/vicidial/non_agent_api.php
+175 -26
View File
@@ -68,10 +68,11 @@
# 120810-0859 - Added add_group_alias function, altered agent_stats_export function
# 120831-1529 - Added vicidial_dial_log outbound call logging
# 120912-2042 - Added user_group_status and in_group_status functions
# 120913-1255 - Added update_log_entry function
#
$version = '2.6-46';
$build = '120912-2042';
$version = '2.6-47';
$build = '120913-1255';
$api_url_log = 0;
$startMS = microtime();
@@ -313,6 +314,10 @@ if (isset($_GET["user_groups"])) {$user_groups=$_GET["user_groups"];}
elseif (isset($_POST["user_groups"])) {$user_groups=$_POST["user_groups"];}
if (isset($_GET["in_groups"])) {$in_groups=$_GET["in_groups"];}
elseif (isset($_POST["in_groups"])) {$in_groups=$_POST["in_groups"];}
if (isset($_GET["call_id"])) {$call_id=$_GET["call_id"];}
elseif (isset($_POST["call_id"])) {$call_id=$_POST["call_id"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
header ("Content-type: text/html; charset=utf-8");
@@ -461,6 +466,10 @@ if ($non_latin < 1)
$group_alias_name = ereg_replace("[^- \+\_0-9a-zA-Z]","",$group_alias_name);
$caller_id_number = ereg_replace("[^0-9]","",$caller_id_number);
$caller_id_name = ereg_replace("[^- \+\_0-9a-zA-Z]","",$caller_id_name);
$user_groups = ereg_replace("[^-\_0-9a-zA-Z]","",$user_groups);
$in_groups = ereg_replace("[^-\_0-9a-zA-Z]","",$in_groups);
$call_id = ereg_replace("[^0-9a-zA-Z]","",$call_id);
$group = ereg_replace("[^-\_0-9a-zA-Z]","",$group);
}
else
{
@@ -554,7 +563,7 @@ if ($function == 'version')
################################################################################
if ($function == 'sounds_list')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6 and active='Y';";
if ($DB>0) {echo "DEBUG: sounds_list query - $stmt\n";}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
@@ -723,7 +732,7 @@ if ($function == 'sounds_list')
################################################################################
if ($function == 'moh_list')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -889,7 +898,7 @@ if ($function == 'moh_list')
################################################################################
if ($function == 'vm_list')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1041,7 +1050,7 @@ if ($function == 'agent_ingroup_info')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1137,12 +1146,12 @@ if ($function == 'agent_ingroup_info')
$row=mysql_fetch_row($rslt);
$allowed_campaign_autodial=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and change_agent_campaign='1';";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and change_agent_campaign='1' and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user_change_ingroups=$row[0];
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and modify_users='1';";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and modify_users='1' and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user_modify_user=$row[0];
@@ -1367,7 +1376,7 @@ if ($function == 'blind_monitor')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1526,7 +1535,7 @@ if ($function == 'add_user')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_users='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_users='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1702,7 +1711,7 @@ if ($function == 'add_group_alias')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1794,7 +1803,7 @@ if ($function == 'add_phone')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -1932,7 +1941,7 @@ if ($function == 'update_phone')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2013,7 +2022,7 @@ if ($function == 'update_phone')
{
if ($delete_phone == 'Y')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_delete_phones='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_delete_phones='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2343,7 +2352,7 @@ if ($function == 'add_phone_alias')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2452,7 +2461,7 @@ if ($function == 'update_phone_alias')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_admin_access='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2495,7 +2504,7 @@ if ($function == 'update_phone_alias')
{
if ($delete_alias == 'Y')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_delete_phones='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and ast_delete_phones='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2637,7 +2646,7 @@ if ($function == 'update_list')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2961,7 +2970,7 @@ if ($function == 'update_list')
if ($delete_list == 'Y')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and delete_lists='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and delete_lists='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -2999,7 +3008,7 @@ if ($function == 'update_list')
if ($delete_leads == 'Y')
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and delete_lists='1' and modify_leads='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and delete_lists='1' and modify_leads='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -3065,7 +3074,7 @@ if ($function == 'add_list')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and user_level >= 8;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_lists='1' and user_level >= 8 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -3251,7 +3260,7 @@ if ($function == 'recording_lookup')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -3423,7 +3432,7 @@ if ($function == 'did_log_export')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -3563,7 +3572,7 @@ if ($function == 'agent_stats_export')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and view_reports='1' and user_level > 6 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
@@ -4201,6 +4210,146 @@ if ($function == 'in_group_status')
################################################################################
### update_log_entry - updates the status of a log entry
################################################################################
if ($function == 'update_log_entry')
{
if (strlen($source)<2)
{
$result = 'ERROR';
$result_reason = "Invalid Source";
echo "$result: $result_reason - $source\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
echo "ERROR: Invalid Source: |$source|\n";
exit;
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_leads='1' and user_level > 7 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_user=$row[0];
if ($allowed_user < 1)
{
$result = 'ERROR';
$result_reason = "update_log_entry USER DOES NOT HAVE PERMISSION TO UPDATE LOGS";
echo "$result: $result_reason: |$user|$allowed_user|\n";
$data = "$allowed_user";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
exit;
}
else
{
$search_SQL='';
$search_ready=0;
if ( (strlen($group)<2) or (strlen($call_id)<8) or (strlen($status)<8) )
{
$stmt="SELECT count(*) from vicidial_inbound_groups where group_id='$group';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$inbound_call=$row[0];
if ($inbound_call < 1)
{
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$group';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$outbound_call=$row[0];
}
if ( ($inbound_call < 1) and ($outbound_call < 1) )
{
$result = 'ERROR';
$result_reason = "update_log_entry GROUP NOT FOUND";
$data = "$user|$group";
echo "$result: $result_reason: $data\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
exit;
}
else
{
if (preg_match("/\./",$call_id))
{
if ($inbound_call > 0)
{$stmt="SELECT lead_id,status,closecallid from vicidial_closer_log where campaign_id='$group' and uniqueid='$call_id' order by call_date desc limit 1;";}
else
{$stmt="SELECT lead_id,status,uniqueid from vicidial_log where campaign_id='$group' and uniqueid='$call_id';";}
}
else
{
$lead_id = substr($call_id, -10);
$lead_id = ($lead_id + 0);
if ($inbound_call > 0)
{$stmt="SELECT lead_id,status,closecallid from vicidial_closer_log where campaign_id='$group' and lead_id='$lead_id' order by call_date desc limit 1;";}
else
{$stmt="SELECT lead_id,status,uniqueid from vicidial_log where campaign_id='$group' and lead_id='$lead_id' order by call_date desc limit 1;";}
}
$rslt=mysql_query($stmt, $link);
$found_recs = mysql_num_rows($rslt);
if ($found_recs > 0)
{
$row=mysql_fetch_row($rslt);
$lead_id = $row[0];
$old_status = $row[1];
$uniqueid = $row[2];
}
else
{
$result = 'ERROR';
$result_reason = "update_log_entry NO RECORDS FOUND";
$data = "$user|$group|$call_id|$status";
echo "$result: $result_reason: $data\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
exit;
}
if ($inbound_call > 0)
{$stmt="UPDATE vicidial_closer_log SET status='$status' where campaign_id='$group' and closecallid='$uniqueid' order by call_date desc limit 1;";}
else
{$stmt="UPDATE vicidial_log SET status='$status' where campaign_id='$group' and uniqueid='$uniqueid';";}
$rslt=mysql_query($stmt, $link);
$update_count = mysql_affected_rows($link);
if ($update_count > 0)
{
$result = 'SUCCESS';
$result_reason = "update_log_entry RECORD HAS BEEN UPDATED";
$data = "$user|$group|$call_id|$status|$old_status|$uniqueid|$affected_rows";
echo "$result: $result_reason - $user|$data\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
}
else
{
$result = 'ERROR';
$result_reason = "update_log_entry NO RECORDS UPDATED";
$data = "$user|$group|$call_id|$status|$old_status|$uniqueid";
echo "$result: $result_reason: $data\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
exit;
}
}
}
else
{
$result = 'ERROR';
$result_reason = "update_log_entry INVALID SEARCH PARAMETERS";
$data = "$user|$group|$call_id|$status";
echo "$result: $result_reason: $data\n";
api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
exit;
}
}
}
exit;
}
################################################################################
### END update_log_entry
################################################################################
################################################################################
### add_lead - inserts a lead into the vicidial_list table
@@ -4218,7 +4367,7 @@ if ($function == 'add_lead')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_leads='1' and user_level > 7;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_leads='1' and user_level > 7 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$modify_leads=$row[0];
@@ -4921,7 +5070,7 @@ if ($function == 'update_lead')
}
else
{
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_leads='1' and user_level > 7;";
$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and vdc_agent_api_access='1' and modify_leads='1' and user_level > 7 and active='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$modify_leads=$row[0];