small admin.php bugfix
header change to inbound daily report csv download rewrite of the IVRfilter report git-svn-id: svn://192.168.202.10@1774 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
+374
-117
@@ -1,13 +1,14 @@
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<?php
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# AST_IVRfilter.php
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#
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# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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#
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# 81030-0432 - First build
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# 90310-2054 - Admin header
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# 90508-0644 - Changed to PHP long tags
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# 120113-2022 - Added new columns for sent to queue and agent
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#
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require("dbconnect.php");
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@@ -17,14 +18,40 @@ $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
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$PHP_SELF=$_SERVER['PHP_SELF'];
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if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
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elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
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if (isset($_GET["query_dateY"])) {$query_dateY=$_GET["query_dateY"];}
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elseif (isset($_POST["query_dateY"])) {$query_dateY=$_POST["query_dateY"];}
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if (isset($_GET["query_dateM"])) {$query_dateM=$_GET["query_dateM"];}
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elseif (isset($_POST["query_dateM"])) {$query_dateM=$_POST["query_dateM"];}
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if (isset($_GET["query_dateD"])) {$query_dateD=$_GET["query_dateD"];}
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elseif (isset($_POST["query_dateD"])) {$query_dateD=$_POST["query_dateD"];}
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if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
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elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
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if (isset($_GET["end_dateY"])) {$end_dateY=$_GET["end_dateY"];}
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elseif (isset($_POST["end_dateY"])) {$end_dateY=$_POST["end_dateY"];}
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if (isset($_GET["end_dateM"])) {$end_dateM=$_GET["end_dateM"];}
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elseif (isset($_POST["end_dateM"])) {$end_dateM=$_POST["end_dateM"];}
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if (isset($_GET["end_dateD"])) {$end_dateD=$_GET["end_dateD"];}
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elseif (isset($_POST["end_dateD"])) {$end_dateD=$_POST["end_dateD"];}
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if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
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elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
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if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
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elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
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if (isset($_GET["hourly_breakdown"])) {$hourly_breakdown=$_GET["hourly_breakdown"];}
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elseif (isset($_POST["hourly_breakdown"])) {$hourly_breakdown=$_POST["hourly_breakdown"];}
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if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
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elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
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if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
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elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
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if ($hourly_breakdown) {
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$date_int=3600;
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$substr_place=13;
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$checked="checked";
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} else {
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$date_int=86400;
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$substr_place=10;
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$checked="";
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}
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$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
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$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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@@ -33,7 +60,7 @@ $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin FROM system_settings;";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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if ($DB) {$HTML_header.="$stmt\n";}
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$qm_conf_ct = mysql_num_rows($rslt);
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$i=0;
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while ($i < $qm_conf_ct)
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@@ -46,7 +73,7 @@ while ($i < $qm_conf_ct)
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###########################################
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$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1';";
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if ($DB) {echo "|$stmt|\n";}
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if ($DB) {$HTML_header.="|$stmt|\n";}
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if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
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$rslt=mysql_query($stmt, $link);
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$row=mysql_fetch_row($rslt);
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@@ -69,51 +96,76 @@ if (!isset($end_date)) {$end_date = $NOW_DATE;}
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$i=0;
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?>
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<HTML>
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<HEAD>
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<STYLE type="text/css">
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<!--
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.green {color: white; background-color: green}
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.red {color: white; background-color: red}
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.blue {color: white; background-color: blue}
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.purple {color: white; background-color: purple}
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-->
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</STYLE>
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$HTML_header.="<HTML>\n";
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$HTML_header.="<HEAD>\n";
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$HTML_header.="<STYLE type=\"text/css\">\n";
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$HTML_header.="<!--\n";
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$HTML_header.=" .green {color: white; background-color: green}\n";
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$HTML_header.=" .red {color: white; background-color: red}\n";
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$HTML_header.=" .blue {color: white; background-color: blue}\n";
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$HTML_header.=" .purple {color: white; background-color: purple}\n";
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$HTML_header.="-->\n";
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$HTML_header.=" </STYLE>\n";
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$HTML_header.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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$HTML_header.="<TITLE>VICIDIAL: VDL IVR Filter Stats</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$HTML_header.="<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
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$HTML_header.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
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<?php
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echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
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echo "<TITLE>VICIDIAL: VDL IVR Filter Stats</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
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$short_header=1;
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require("admin_header.php");
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# require("admin_header.php");
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echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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$HTML_text.="<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
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echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
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echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
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echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
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echo "Date Range:<BR>\n";
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echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
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echo " to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
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echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
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echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
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echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
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echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
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echo "<a href=\"./admin.php?ADD=1000&group_id=$group[0]\">ADMIN</a> | ";
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echo "<a href=\"./admin.php?ADD=999999\">REPORTS</a>\n";
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echo "</FONT>\n";
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$HTML_text.="<FORM ACTION=\"$PHP_SELF\" NAME='IVRfilter_report' METHOD=GET>\n";
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$HTML_text.="<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
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$HTML_text.="<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
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$HTML_text.="Date Range:<BR>\n";
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$HTML_text.="<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
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echo "</TD></TR>\n";
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echo "<TR><TD>\n";
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$HTML_text.="<script language=\"JavaScript\">\n";
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$HTML_text.="var o_cal = new tcal ({\n";
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$HTML_text.=" // form name\n";
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$HTML_text.=" 'formname': 'IVRfilter_report',\n";
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$HTML_text.=" // input name\n";
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$HTML_text.=" 'controlname': 'query_date'\n";
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$HTML_text.="});\n";
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$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
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$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$HTML_text.="</script>\n";
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echo " <INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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echo "</TD></TR></TABLE>\n";
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echo "</FORM>\n\n";
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$HTML_text.=" to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
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echo "<PRE><FONT SIZE=2>\n\n";
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$HTML_text.="<script language=\"JavaScript\">\n";
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$HTML_text.="var o_cal = new tcal ({\n";
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$HTML_text.=" // form name\n";
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$HTML_text.=" 'formname': 'IVRfilter_report',\n";
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$HTML_text.=" // input name\n";
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$HTML_text.=" 'controlname': 'end_date'\n";
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$HTML_text.="});\n";
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$HTML_text.="o_cal.a_tpl.yearscroll = false;\n";
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$HTML_text.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
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$HTML_text.="</script>\n";
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$HTML_text.="</TD><TD ROWSPAN=2 VALIGN=TOP><input type='checkbox' name='hourly_breakdown' value='1' $checked>Break into hours\n";
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$HTML_text.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
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$HTML_text.="</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
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$HTML_text.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
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$HTML_text.="<a href=\"./admin.php?ADD=1000&group_id=$group[0]\">ADMIN</a> | ";
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$HTML_text.="<a href=\"./admin.php?ADD=999999\">REPORTS</a>\n";
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$HTML_text.="</FONT>\n";
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$HTML_text.="</TD></TR>\n";
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$HTML_text.="<TR><TD>\n";
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$HTML_text.=" <INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
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$HTML_text.="</TD></TR></TABLE>\n";
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$HTML_text.="</FORM>\n\n";
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$HTML_text.="<PRE><FONT SIZE=2>\n\n";
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$shift = 'ALL';
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@@ -141,109 +193,314 @@ $query_date_END = "$end_date $time_END";
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echo "VDL: IVR Filter Stats: $NOW_TIME\n";
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$HTML_text.="VDL: IVR Filter Stats: $NOW_TIME <a href=\"$PHP_SELF?query_date=$query_date&end_date=$end_date&hourly_breakdown=$hourly_breakdown&DB=$DB&SUBMIT=$SUBMIT&file_download=1\">[DOWNLOAD]</a>\n";
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$CSV_header="\"VDL: IVR Filter Stats: $NOW_TIME\"\n";
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$start_date=mktime(substr($time_BEGIN,0,2), substr($time_BEGIN,3,2), substr($time_BEGIN,6,2), substr($query_date_BEGIN,5,2), substr($query_date_BEGIN,8,2), substr($query_date_BEGIN,0,4));
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$end_date=mktime(substr($time_END,0,2), substr($time_END,3,2), substr($time_END,6,2), substr($query_date_END,5,2), substr($query_date_END,8,2), substr($query_date_END,0,4));
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$i=0;
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while($start_date<$end_date) {
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$start_date_ary[$i]=date("Y-m-d H:i:s", $start_date);
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$end_date_ary[$i]=date("Y-m-d H:i:s", ($start_date+($date_int-1)) );
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for ($j=0; $j<16; $j++) {
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$count_ary[substr($start_date_ary[$i],0,$substr_place)][$j]=0;
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}
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$i++;
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$start_date+=$date_int;
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}
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$total=0;
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$Utotal=0;
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$totalstq=0;
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$Utotalstq=0;
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$totalnocid=0;
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$Utotalnocid=0;
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$totaldnc=0;
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$Utotaldnc=0;
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$totalsale=0;
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$Utotalsale=0;
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$totalarch=0;
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$Utotalarch=0;
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$totaltiq=0;
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$Utotaltiq=0;
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$totalsta=0;
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$Utotalsta=0;
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$stmtA="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='CLEAN' group by stime";
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$rsltA=mysql_query($stmtA, $link);
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if ($DB) {$HTML_text.="$stmtA\n";}
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while ($rowA=mysql_fetch_row($rsltA)) {
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$count_ary[$rowA[2]][0]+=$rowA[0];
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$count_ary[$rowA[2]][1]+=$rowA[1];
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$count_ary[$rowA[2]][14]+=$rowA[0];
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$count_ary[$rowA[2]][15]+=$rowA[1];
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$total+=$rowA[0];
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$Utotal+=$rowA[1];
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$totalstq+=$rowA[0];
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$Utotalstq+=$rowA[1];
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}
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$stmtB="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='NOT_FOUND' group by stime;";
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$rsltB=mysql_query($stmtB, $link);
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if ($DB) {$HTML_text.="$stmtB\n";}
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while ($rowB=mysql_fetch_row($rsltB)) {
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$count_ary[$rowB[2]][2]+=$rowB[0];
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$count_ary[$rowB[2]][3]+=$rowB[1];
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$total+=$rowB[0];
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$Utotal+=$rowB[1];
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$count_ary[$rowB[2]][14]+=$rowB[0];
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$count_ary[$rowB[2]][15]+=$rowB[1];
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$totalnocid+=$rowB[0];
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$Utotalnocid+=$rowB[1];
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}
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$stmtC="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='DNC' group by stime;";
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$rsltC=mysql_query($stmtC, $link);
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if ($DB) {$HTML_text.="$stmtC\n";}
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while ($rowC=mysql_fetch_row($rsltC)) {
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$count_ary[$rowC[2]][4]+=$rowC[0];
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$count_ary[$rowC[2]][5]+=$rowC[1];
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$total+=$rowC[0];
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$Utotal+=$rowC[1];
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$count_ary[$rowC[2]][14]+=$rowC[0];
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$count_ary[$rowC[2]][15]+=$rowC[1];
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$totaldnc+=$rowC[0];
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$Utotaldnc+=$rowC[1];
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}
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$stmtD="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='SALE' group by stime;";
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$rsltD=mysql_query($stmtD, $link);
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if ($DB) {$HTML_text.="$stmtD\n";}
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while ($rowD=mysql_fetch_row($rsltD)) {
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$count_ary[$rowD[2]][6]+=$rowD[0];
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$count_ary[$rowD[2]][7]+=$rowD[1];
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$total+=$rowD[0];
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$Utotal+=$rowD[1];
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$count_ary[$rowD[2]][14]+=$rowD[0];
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$count_ary[$rowD[2]][15]+=$rowD[1];
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$totalsale+=$rowD[0];
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$Utotalsale+=$rowD[1];
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}
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$stmtE="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='ARCHIVE' group by stime;";
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$rsltE=mysql_query($stmtE, $link);
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if ($DB) {$HTML_text.="$stmtE\n";}
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while ($rowE=mysql_fetch_row($rsltE)) {
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$count_ary[$rowE[2]][8]+=$rowE[0];
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$count_ary[$rowE[2]][9]+=$rowE[1];
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$total+=$rowE[0];
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$Utotal+=$rowE[1];
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$count_ary[$rowE[2]][14]+=$rowE[0];
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$count_ary[$rowE[2]][15]+=$rowE[1];
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$totalarch+=$rowE[0];
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$Utotalarch+=$rowE[1];
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}
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$stmtF="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime From vicidial_closer_log vc, live_inbound_log l where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='CLEAN' and (vc.xfercallid is null or vc.xfercallid='0') and vc.uniqueid=l.uniqueid group by stime;";
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$rsltF=mysql_query($stmtF, $link);
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if ($DB) {$HTML_text.="$stmtF\n";}
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while ($rowF=mysql_fetch_row($rsltF)) {
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$count_ary[$rowF[2]][10]+=$rowF[0];
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$count_ary[$rowF[2]][11]+=$rowF[1];
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$totaltiq+=$rowF[0];
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$Utotaltiq+=$rowF[1];
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}
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$stmtG="select count(*),count(distinct caller_id), substr(start_time,1,$substr_place) as stime From vicidial_closer_log vc, live_inbound_log l where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='CLEAN' and (vc.xfercallid is null or vc.xfercallid='0') and vc.uniqueid=l.uniqueid and vc.user!='VDCL' group by stime;";
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$rsltG=mysql_query($stmtG, $link);
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if ($DB) {$HTML_text.="$stmtG\n";}
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while ($rowG=mysql_fetch_row($rsltG)) {
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$count_ary[$rowG[2]][12]+=$rowG[0];
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$count_ary[$rowG[2]][13]+=$rowG[1];
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$totalsta+=$rowG[0];
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$Utotalsta+=$rowG[1];
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}
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echo "\n";
|
||||
echo "+----------------------+---------+---------+---------+\n";
|
||||
echo "| CATEGORY | CALLS | UNIQUE | % |\n";
|
||||
echo "+----------------------+---------+---------+---------+\n";
|
||||
$HTML_text.="\n";
|
||||
$HTML_text.="+------------------------------+-------------------------+-----------------------------------------------------+-------------------------+-------------------------+-------------------------+-------------------------+\n";
|
||||
$HTML_text.="| | TOTALS | SENT TO QUEUE | CALLERID NOT FOUND | PREVIOUS DNC | PREVIOUS SALE | ARCHIVE ONLY |\n";
|
||||
$HTML_text.="| +--------+--------+-------+----------------------+----------------------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+\n";
|
||||
$HTML_text.="| HOURS | CALLS | UNIQUE | % | CALLS** | UNIQUE** | % | CALLS | UNIQUE | % | CALLS | UNIQUE | % | CALLS | UNIQUE | % | CALLS | UNIQUE | % |\n";
|
||||
$HTML_text.="+------------------------------+--------+--------+-------+----------------------+----------------------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+\n";
|
||||
|
||||
$CSV_text.="\n";
|
||||
$CSV_text.="\"\",\"\",\"TOTALS\",\"\",\"\",\"SENT TO QUEUE\",\"\",\"\",\"CALLERID NOT FOUND\",\"\",\"\",\"PREVIOUS DNC\",\"\",\"\",\"PREVIOUS SALE\",\"\",\"\",\"ARCHIVE ONLY\",\n";
|
||||
$CSV_text.="\"HOURS\",\"CALLS\",\"UNIQUE\",\"%\",\"CALLS**\",\"UNIQUE**\",\"%\",\"CALLS*\",\"UNIQUE**\",\"%\",\"CALLS*\",\"UNIQUE**\",\"%\",\"CALLS*\",\"UNIQUE**\",\"%\",\"CALLS*\",\"UNIQUE**\",\"%\",\n";
|
||||
|
||||
for($i=0; $i<count($start_date_ary); $i++) {
|
||||
$key=substr($start_date_ary[$i],0,$substr_place);
|
||||
$queue_str=$count_ary[$key][0]." (".$count_ary[$key][10]."|".$count_ary[$key][12].")";
|
||||
$Uqueue_str=$count_ary[$key][1]." (".$count_ary[$key][11]."|".$count_ary[$key][13].")";
|
||||
|
||||
$HTML_text.="| $start_date_ary[$i]-".substr($end_date_ary[$i],11,8)." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][14])." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][15])." |";
|
||||
$HTML_text.=sprintf("%6s", "n/a")." | ";
|
||||
|
||||
|
||||
$stmtA="select count(*),count(distinct caller_id) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='CLEAN';";
|
||||
$rsltA=mysql_query($stmtA, $link);
|
||||
if ($DB) {echo "$stmtA\n";}
|
||||
$rowA=mysql_fetch_row($rsltA);
|
||||
$HTML_text.=sprintf("%20s", $queue_str)." | ";
|
||||
$HTML_text.=sprintf("%20s", $Uqueue_str)." |";
|
||||
if ( ($count_ary[$key][15] < 1) or ($count_ary[$key][1] < 1) )
|
||||
{$UtotalPERCENT = '0';}
|
||||
else
|
||||
{$UtotalPERCENT = (($count_ary[$key][1] / $count_ary[$key][15]) * 100); $UtotalPERCENT = round($UtotalPERCENT, 2);}
|
||||
$UtotalPERCENT = sprintf("%6s", $UtotalPERCENT);
|
||||
$HTML_text.=$UtotalPERCENT." | ";
|
||||
|
||||
$stmtB="select count(*),count(distinct caller_id) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='NOT_FOUND';";
|
||||
$rsltB=mysql_query($stmtB, $link);
|
||||
if ($DB) {echo "$stmtB\n";}
|
||||
$rowB=mysql_fetch_row($rsltB);
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][2])." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][3])." |";
|
||||
if ( ($count_ary[$key][15] < 1) or ($count_ary[$key][3] < 1) )
|
||||
{$UagentPERCENT = '0';}
|
||||
else
|
||||
{$UagentPERCENT = (($count_ary[$key][3] / $count_ary[$key][15]) * 100); $UagentPERCENT = round($UagentPERCENT, 2);}
|
||||
$UagentPERCENT = sprintf("%6s", $UagentPERCENT);
|
||||
$HTML_text.=$UagentPERCENT." | ";
|
||||
|
||||
$stmtC="select count(*),count(distinct caller_id) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='DNC';";
|
||||
$rsltC=mysql_query($stmtC, $link);
|
||||
if ($DB) {echo "$stmtC\n";}
|
||||
$rowC=mysql_fetch_row($rsltC);
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][4])." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][5])." |";
|
||||
if ( ($count_ary[$key][15] < 1) or ($count_ary[$key][5] < 1) )
|
||||
{$UntfndPERCENT = '0';}
|
||||
else
|
||||
{$UntfndPERCENT = (($count_ary[$key][5] / $count_ary[$key][15]) * 100); $UntfndPERCENT = round($UntfndPERCENT, 2);}
|
||||
$UntfndPERCENT = sprintf("%6s", $UntfndPERCENT);
|
||||
$HTML_text.=$UntfndPERCENT." | ";
|
||||
|
||||
$stmtD="select count(*),count(distinct caller_id) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='SALE';";
|
||||
$rsltD=mysql_query($stmtD, $link);
|
||||
if ($DB) {echo "$stmtD\n";}
|
||||
$rowD=mysql_fetch_row($rsltD);
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][6])." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][7])." |";
|
||||
if ( ($count_ary[$key][15] < 1) or ($count_ary[$key][7] < 1) )
|
||||
{$UprdncPERCENT = '0';}
|
||||
else
|
||||
{$UprdncPERCENT = (($count_ary[$key][7] / $count_ary[$key][15]) * 100); $UprdncPERCENT = round($UprdncPERCENT, 2);}
|
||||
$UprdncPERCENT = sprintf("%6s", $UprdncPERCENT);
|
||||
$HTML_text.=$UprdncPERCENT." | ";
|
||||
|
||||
$stmtE="select count(*),count(distinct caller_id) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='INBOUND_IVR_FILTER' and comment_b='EXISTING' and comment_c='ARCHIVE';";
|
||||
$rsltE=mysql_query($stmtE, $link);
|
||||
if ($DB) {echo "$stmtE\n";}
|
||||
$rowE=mysql_fetch_row($rsltE);
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][8])." | ";
|
||||
$HTML_text.=sprintf("%6s", $count_ary[$key][9])." |";
|
||||
if ( ($count_ary[$key][15] < 1) or ($count_ary[$key][9] < 1) )
|
||||
{$UpsalePERCENT = '0';}
|
||||
else
|
||||
{$UpsalePERCENT = (($count_ary[$key][9] / $count_ary[$key][15]) * 100); $UpsalePERCENT = round($UpsalePERCENT, 2);}
|
||||
$UpsalePERCENT = sprintf("%6s", $UpsalePERCENT);
|
||||
$HTML_text.=$UpsalePERCENT." |\n";
|
||||
|
||||
$CSV_text.="\"$start_date_ary[$i]-".substr($end_date_ary[$i],11,8)."\",\"".$count_ary[$key][14]."\",\"".$count_ary[$key][15]."\",\"n/a\",\"$queue_str\",\"$Uqueue_str\",\"$UtotalPERCENT\",\"".$count_ary[$key][2]."\",\"".$count_ary[$key][3]."\",\"$UagentPERCENT\",\"".$count_ary[$key][4]."\",\"".$count_ary[$key][5]."\",\"$UntfndPERCENT\",\"".$count_ary[$key][6]."\",\"".$count_ary[$key][7]."\",\"$UprdncPERCENT\",\"".$count_ary[$key][8]."\",\"".$count_ary[$key][9]."\",\"$UpsalePERCENT\",\n";
|
||||
|
||||
}
|
||||
|
||||
$HTML_text.="+------------------------------+--------+--------+-------+----------------------+----------------------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+\n";
|
||||
$HTML_text.="| TOTALS | ";
|
||||
$totalstq+=$rowA[0];
|
||||
$Utotalstq+=$rowA[1];
|
||||
|
||||
# $CSV_text.="\"TOTALS\",\"$total\",\"$Utotal\",\"n/a\",\"$queue_str\",\"$Uqueue_str\",\"$UtotalPERCENT\",\"".$count_ary[$key][2]."\",\"".$count_ary[$key][3]."\",\"$UagentPERCENT\",\"".$count_ary[$key][4]."\",\"".$count_ary[$key][5]."\",\"$UntfndPERCENT\",\"".$count_ary[$key][6]."\",\"".$count_ary[$key][7]."\",\"$UprdncPERCENT\",\"".$count_ary[$key][8]."\",\"".$count_ary[$key][9]."\",\"$UpsalePERCENT\"\n";
|
||||
|
||||
|
||||
$total = ($rowA[0] + $rowB[0] + $rowC[0] + $rowD[0] + $rowE[0]);
|
||||
$Utotal = ($rowA[1] + $rowB[1] + $rowC[1] + $rowD[1] + $rowE[1]);
|
||||
$HTML_text.=sprintf("%6s", $total)." | ";
|
||||
$HTML_text.=sprintf("%6s", $Utotal)." |";
|
||||
$HTML_text.=sprintf("%6s", "n/a")." | ";
|
||||
|
||||
$agent = sprintf("%7s", $rowA[0]);
|
||||
$Uagent = sprintf("%7s", $rowA[1]);
|
||||
if ( ($Utotal < 1) or ($rowA[1] < 1) )
|
||||
{$UagentPERCENT = '0';}
|
||||
else
|
||||
{$UagentPERCENT = (($rowA[1] / $Utotal) * 100); $UagentPERCENT = round($UagentPERCENT, 2);}
|
||||
$UagentPERCENT = sprintf("%6s", $UagentPERCENT);
|
||||
$queue_str=$totalstq." (".$totaltiq."|".$totalsta.")";
|
||||
$Uqueue_str=$Utotalstq." (".$Utotaltiq."|".$Utotalsta.")";
|
||||
|
||||
$ntfnd = sprintf("%7s", $rowB[0]);
|
||||
$Untfnd = sprintf("%7s", $rowB[1]);
|
||||
if ( ($Utotal < 1) or ($rowB[1] < 1) )
|
||||
{$UntfndPERCENT = '0';}
|
||||
else
|
||||
{$UntfndPERCENT = (($rowB[1] / $Utotal) * 100); $UntfndPERCENT = round($UntfndPERCENT, 2);}
|
||||
$UntfndPERCENT = sprintf("%6s", $UntfndPERCENT);
|
||||
$HTML_text.=sprintf("%20s", $queue_str)." | ";
|
||||
$HTML_text.=sprintf("%20s", $Uqueue_str)." |";
|
||||
if ( ($Utotal < 1) or ($Utotalstq < 1) )
|
||||
{$UtotalPERCENT = '0';}
|
||||
else
|
||||
{$UtotalPERCENT = (($Utotalstq / $Utotal) * 100); $UtotalPERCENT = round($UtotalPERCENT, 2);}
|
||||
$UtotalPERCENT = sprintf("%6s", $UtotalPERCENT);
|
||||
$HTML_text.=$UtotalPERCENT." | ";
|
||||
|
||||
$prdnc = sprintf("%7s", $rowC[0]);
|
||||
$Uprdnc = sprintf("%7s", $rowC[1]);
|
||||
if ( ($Utotal < 1) or ($rowC[1] < 1) )
|
||||
{$UprdncPERCENT = '0';}
|
||||
else
|
||||
{$UprdncPERCENT = (($rowC[1] / $Utotal) * 100); $UprdncPERCENT = round($UprdncPERCENT, 2);}
|
||||
$UprdncPERCENT = sprintf("%6s", $UprdncPERCENT);
|
||||
$HTML_text.=sprintf("%6s", $totalnocid)." | ";
|
||||
$HTML_text.=sprintf("%6s", $Utotalnocid)." |";
|
||||
if ( ($Utotal < 1) or ($Utotalnocid < 1) )
|
||||
{$UnocidPERCENT = '0';}
|
||||
else
|
||||
{$UnocidPERCENT = (($Utotalnocid / $Utotal) * 100); $UnocidPERCENT = round($UnocidPERCENT, 2);}
|
||||
$UnocidPERCENT = sprintf("%6s", $UnocidPERCENT);
|
||||
$HTML_text.=$UnocidPERCENT." | ";
|
||||
|
||||
$psale = sprintf("%7s", $rowD[0]);
|
||||
$Upsale = sprintf("%7s", $rowD[1]);
|
||||
if ( ($Utotal < 1) or ($rowD[1] < 1) )
|
||||
{$UpsalePERCENT = '0';}
|
||||
else
|
||||
{$UpsalePERCENT = (($rowD[1] / $Utotal) * 100); $UpsalePERCENT = round($UpsalePERCENT, 2);}
|
||||
$UpsalePERCENT = sprintf("%6s", $UpsalePERCENT);
|
||||
$HTML_text.=sprintf("%6s", $totaldnc)." | ";
|
||||
$HTML_text.=sprintf("%6s", $Utotaldnc)." |";
|
||||
if ( ($Utotal < 1) or ($Utotaldnc < 1) )
|
||||
{$UprdncPERCENT = '0';}
|
||||
else
|
||||
{$UprdncPERCENT = (($Utotaldnc / $Utotal) * 100); $UprdncPERCENT = round($UprdncPERCENT, 2);}
|
||||
$UprdncPERCENT = sprintf("%6s", $UprdncPERCENT);
|
||||
$HTML_text.=$UprdncPERCENT." | ";
|
||||
|
||||
$archv = sprintf("%7s", $rowE[0]);
|
||||
$Uarchv = sprintf("%7s", $rowE[1]);
|
||||
if ( ($Utotal < 1) or ($rowE[1] < 1) )
|
||||
{$UarchvPERCENT = '0';}
|
||||
else
|
||||
{$UarchvPERCENT = (($rowE[1] / $Utotal) * 100); $UarchvPERCENT = round($UarchvPERCENT, 2);}
|
||||
$UarchvPERCENT = sprintf("%6s", $UarchvPERCENT);
|
||||
$HTML_text.=sprintf("%6s", $totalsale)." | ";
|
||||
$HTML_text.=sprintf("%6s", $Utotalsale)." |";
|
||||
if ( ($Utotal < 1) or ($Utotalsale < 1) )
|
||||
{$UpsalePERCENT = '0';}
|
||||
else
|
||||
{$UpsalePERCENT = (($Utotalsale / $Utotal) * 100); $UpsalePERCENT = round($UpsalePERCENT, 2);}
|
||||
$UpsalePERCENT = sprintf("%6s", $UpsalePERCENT);
|
||||
$HTML_text.=$UpsalePERCENT." | ";
|
||||
|
||||
$total = sprintf("%7s", $total);
|
||||
$Utotal = sprintf("%7s", $Utotal);
|
||||
|
||||
|
||||
echo "| CALL SENT TO AGENT | $agent | $Uagent | $UagentPERCENT% |\n";
|
||||
echo "| CALLERID NOT FOUND | $ntfnd | $Untfnd | $UntfndPERCENT% |\n";
|
||||
echo "| PREVIOUS DNC | $prdnc | $Uprdnc | $UprdncPERCENT% |\n";
|
||||
echo "| PREVIOUS SALE | $psale | $Upsale | $UpsalePERCENT% |\n";
|
||||
echo "| ARCHIVE ONLY | $archv | $Uarchv | $UarchvPERCENT% |\n";
|
||||
echo "+----------------------+---------+---------+---------+\n";
|
||||
echo "| TOTALS:| $total | $Utotal |\n";
|
||||
echo "+----------------------+---------+---------+\n";
|
||||
$HTML_text.=sprintf("%6s", $totalarch)." | ";
|
||||
$HTML_text.=sprintf("%6s", $Utotalarch)." |";
|
||||
if ( ($Utotal < 1) or ($Utotalarch < 1) )
|
||||
{$UarchPERCENT = '0';}
|
||||
else
|
||||
{$UarchPERCENT = (($Utotalarch / $Utotal) * 100); $UarchPERCENT = round($UarchPERCENT, 2);}
|
||||
$UarchPERCENT = sprintf("%6s", $UarchPERCENT);
|
||||
$HTML_text.=$UarchPERCENT." |\n";
|
||||
|
||||
$HTML_text.="+------------------------------+--------+--------+-------+----------------------+----------------------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+--------+--------+-------+\n";
|
||||
|
||||
$CSV_text.="\"TOTALS\",\"$total\",\"$Utotal\",\"n/a\",\"$queue_str\",\"$Uqueue_str\",\"$UtotalPERCENT\",\"$totalnocid\",\"$Utotalnocid\",\"$UnocidPERCENT\",\"$totaldnc\",\"$Utotaldnc\",\"$UprdncPERCENT\",\"$totalsale\",\"$Utotalsale\",\"$UpsalePERCENT\",\"$totalarch\",\"$Utotalarch\",\"$UarchPERCENT\",\n";
|
||||
|
||||
$HTML_text.="** - (x|y) values under \"SENT TO QUEUE\" - \"x\" is number of calls taken into queue, \"y\" is number of calls sent to an agent\n";
|
||||
$CSV_text.="\n\"** - (x|y) values under 'SENT TO QUEUE'\",\n\" - 'x' is number of calls taken into queue\",\n\" - 'y' is number of calls sent to an agent\",\n";
|
||||
|
||||
$ENDtime = date("U");
|
||||
$RUNtime = ($ENDtime - $STARTtime);
|
||||
echo "\nRun Time: $RUNtime seconds\n";
|
||||
$HTML_text.="\nRun Time: $RUNtime seconds\n";
|
||||
|
||||
$HTML_text.="</PRE>\n";
|
||||
$HTML_text.="</TD></TR></TABLE>\n";
|
||||
|
||||
$HTML_text.="</BODY></HTML>\n";
|
||||
|
||||
$HTML_text.="\n\n<BR>$db_source";
|
||||
$HTML_text.="</TD></TR></TABLE>";
|
||||
|
||||
$HTML_text.="</BODY></HTML>";
|
||||
|
||||
|
||||
if ($file_download == 0 || !$file_download) {
|
||||
echo $HTML_header;
|
||||
require("admin_header.php");
|
||||
echo $HTML_text;
|
||||
} else {
|
||||
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$CSVfilename = "AST_IVRfilter$US$FILE_TIME.csv";
|
||||
|
||||
?>
|
||||
</PRE>
|
||||
</TD></TR></TABLE>
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
</BODY></HTML>
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
echo "$CSV_text";
|
||||
|
||||
exit;
|
||||
|
||||
# $CSV_report=fopen("AST_pause_code_breakdown.csv", "w");
|
||||
# fwrite($CSV_report, $CSV_header);
|
||||
# fwrite($CSV_report, $CSV_lines);
|
||||
# fwrite($CSV_report, $CSV_total);
|
||||
|
||||
}
|
||||
?>
|
||||
+1209
-1206
File diff suppressed because it is too large
Load Diff
@@ -3024,12 +3024,13 @@ else
|
||||
# 111227-1938 - Added Timer Action for Dx_DIAL_QUIET options
|
||||
# 120102-2125 - Added Dialer Inventory Report
|
||||
# 120104-2024 - Changed copyright dates, other small fixes
|
||||
# 120118-2113 - Fixed bugs in phone alias and conf template updates
|
||||
#
|
||||
|
||||
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
|
||||
|
||||
$admin_version = '2.4-354a';
|
||||
$build = '120104-2024';
|
||||
$admin_version = '2.4-355a';
|
||||
$build = '120118-2113';
|
||||
|
||||
$STARTtime = date("U");
|
||||
$SQLdate = date("Y-m-d H:i:s");
|
||||
@@ -16510,7 +16511,7 @@ if ($ADD==42111111111)
|
||||
{
|
||||
echo "<br>PHONE ALIAS MODIFIED: $alias_id\n";
|
||||
|
||||
$stmt="UPDATE phones_alias set alias_name='$alias_name', logins_list='$logins_list' where alias_id='$alias_id',user_group='$user_group';";
|
||||
$stmt="UPDATE phones_alias set alias_name='$alias_name', logins_list='$logins_list' where alias_id='$alias_id' and user_group='$user_group';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
@@ -16702,7 +16703,7 @@ if ($ADD==431111111111)
|
||||
$stmt="UPDATE vicidial_conf_templates set template_name='$template_name',template_contents='$template_contents' where template_id='$template_id';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
$stmtA="UPDATE servers SET rebuild_conf_files='Y' where generate_vicidial_conf='Y' and active_asterisk_server='Y',user_group='$user_group';";
|
||||
$stmtA="UPDATE servers SET rebuild_conf_files='Y' where generate_vicidial_conf='Y' and active_asterisk_server='Y' and user_group='$user_group';";
|
||||
$rslt=mysql_query($stmtA, $link);
|
||||
|
||||
echo "<br>CONF TEMPLATE MODIFIED: $template_id\n";
|
||||
|
||||
Reference in New Issue
Block a user