ViciDial/agc_2-X
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Added new code to vicidial.php to help deal with agents on poor network connections. New vicidial.php option is $conf_check_attempts

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git-svn-id: svn://192.168.202.10@1459 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-06-25 16:53:26 +00:00
parent 92dd8f87e3
commit 9aba8cde5c
3 changed files with 51 additions and 7 deletions
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UPGRADE
+4
View File
@@ -170,6 +170,10 @@ OTHER CHANGES:
41. Added custom default field names for fields in the agent interface. Defined
in the Admin System Settings
42. Added new code to help deal with agents on poor network connections. New
vicidial.php option is $conf_check_attempts
www/agc/options-example.php
+1
View File
@@ -37,6 +37,7 @@ $DefaulTAlTDiaL = '0'; # set to 1 to enable ALT DIAL by default if enabled for
$AgentAlert_allowed = '1'; # set to 1 to allow Agent alert option
$disable_blended_checkbox='0'; # set to 1 to disable the BLENDED checkbox from the in-group chooser screen
$hide_timeclock_link = '0'; # set to 1 to hide the timeclock link on the agent login screen
$conf_check_attempts = '3'; # number of attempts to try before loosing webserver connection, for bad network setups
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
www/agc/vicidial.php
+46 -7
View File
@@ -297,10 +297,11 @@
# 100527-2212 - Added API send_dtmf, transfer_conference and park_call functions
# 100616-1622 - Allowed longer manual dial numbers
# 100622-2209 - Added field labels
# 100625-1118 - Added poor-network-connection-mitigating code
#
$version = '2.4-275';
$build = '100622-2209';
$version = '2.4-276';
$build = '100625-1118';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=66;
$one_mysql_log=0;
@@ -444,6 +445,7 @@ else
$AgentAlert_allowed = '1'; # set to 1 to allow Agent alert option
$disable_blended_checkbox='0'; # set to 1 to disable the BLENDED checkbox from the in-group chooser screen
$hide_timeclock_link = '0'; # set to 1 to hide the timeclock link on the agent login screen
$conf_check_attempts = '3'; # number of attempts to try before loosing webserver connection, for bad network setups
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
@@ -2959,6 +2961,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var EAalt_phone_notes='';
var EAalt_phone_active='';
var EAalt_phone_count='';
var conf_check_attempts = '<?php echo $conf_check_attempts ?>';
var conf_check_attempts_cleanup = '<?php echo ($conf_check_attempts + 2) ?>';
var blind_monitor_warning='<?php echo $blind_monitor_warning ?>';
var blind_monitor_message='<?php echo $blind_monitor_message ?>';
var blind_monitor_filename='<?php echo $blind_monitor_filename ?>';
@@ -3521,6 +3525,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{
if (typeof(xmlhttprequestcheckconf) == "undefined") {
//alert (xmlhttprequestcheckconf == xmlhttpSendConf);
xmlhttprequestcheckconf_wait = 0;
custchannellive--;
if ( (agentcallsstatus == '1') || (callholdstatus == '1') )
{
@@ -3567,8 +3572,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
xmlhttprequestcheckconf.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttprequestcheckconf.send(checkconf_query);
xmlhttprequestcheckconf.onreadystatechange = function()
{
if (xmlhttprequestcheckconf.readyState == 4 && xmlhttprequestcheckconf.status == 200)
{
if (xmlhttprequestcheckconf && xmlhttprequestcheckconf.readyState == 4 && xmlhttprequestcheckconf.status == 200)
{
var check_conf = null;
var LMAforce = taskforce;
@@ -4012,14 +4017,47 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{blind_monitoring_now=0;}
}
}
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
delete xmlhttprequestcheckconf;
}
else if (xmlhttprequestcheckconf && xmlhttprequestcheckconf.readyState == 4 && xmlhttprequestcheckconf.status != 200)
{
// Cleanup after AJAX Request returns error.
// alert("Status: " + xmlhttprequestcheckconf.status);
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
}
}
}
}
else
{
if (xmlhttprequestcheckconf)
{
xmlhttprequestcheckconf_wait++;
if (xmlhttprequestcheckconf_wait >= conf_check_attempts)
{
// Abort AJAX Request, due to timeout.
// The handler must take care of cleanup.
// alert("xmlhttprequestcheckconf: Abort (Wait > 3 sec)");
xmlhttprequestcheckconf.abort();
}
}
if (xmlhttprequestcheckconf_wait >= conf_check_attempts_cleanup)
{
// In case the handler function fails to do cleanup, cleanup manually.
xmlhttprequestcheckconf_wait = 0;
delete xmlhttprequestcheckconf;
xmlhttprequestcheckconf = undefined;
}
else
{
xmlhttprequestcheckconf = undefined;
}
}
}
// ################################################################################
// Send MonitorConf/StopMonitorConf command for recording of conferences
function conf_send_recording(taskconfrectype,taskconfrec,taskconffile)
@@ -11235,7 +11273,7 @@ else
div.text_input {overflow: auto; font-size: 10px; font-family: sans-serif;}
.body_text {font-size: 13px; font-family: sans-serif;}
.queue_text_red {font-size: 12px; font-family: sans-serif; font-weight: bold; color: red}
.queue_text {font-size: 12px; font-family: sans-serif; color: black}
.queue_text {font-size: 12px; font-family: sans-serif; color: black; text-decoration:none}
.preview_text {font-size: 13px; font-family: sans-serif; background: #CCFFCC}
.preview_text_red {font-size: 13px; font-family: sans-serif; background: #FFCCCC}
.body_small {font-size: 11px; font-family: sans-serif;}
@@ -11270,7 +11308,8 @@ $zi=1;
<TR VALIGN=TOP ALIGN=LEFT><TD COLSPAN=3 VALIGN=TOP ALIGN=LEFT>
<INPUT TYPE=HIDDEN NAME=extension>
<font class="queue_text">
<?php echo "Logged in as User: $VD_login on Phone: $SIP_user to campaign: $VD_campaign&nbsp; \n"; ?>
<a href="#" onclick="start_all_refresh();"><font class="queue_text">Logged in as User</font></a>
<?php echo ": $VD_login on Phone: $SIP_user to campaign: $VD_campaign&nbsp; \n"; ?>
&nbsp; &nbsp; <span id="agentchannelSPAN"></span>
</TD><TD COLSPAN=3 VALIGN=TOP ALIGN=RIGHT><font class="body_text">
<?php if ($territoryCT > 0) {echo "<a href=\"#\" onclick=\"OpeNTerritorYSelectioN();return false;\">TERRITORIES</a> &nbsp; &nbsp; \n";} ?>