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Added more agent events to vicidial.php

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git-svn-id: svn://192.168.202.10@2769 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2017-06-02 00:28:42 +00:00
parent 559c7a2c6a
commit d64e8b4161
3 changed files with 129 additions and 30 deletions
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docs/AGENT_EVENTS_PUSH.txt
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@@ -1,4 +1,4 @@
Agent Events Push 2017-05-31
Agent Events Push Started: 2017-05-31 Updated: 2017-06-01
This feature allows for selected events in the VICIdial agent screen to push out event triggers through HTTP requests sent to a URL as defined in the System Settings.
@@ -106,3 +106,8 @@ lead_search_open - The lead search screen has been opened
pause_code_open - The pause code selection screen has been opened
update_fields - API trigger to update customer information fields, will attach fields updated and new values
session_empty - This event triggers when the agent session has no channels in it
session_channels - This event triggers when the agent session goes from having no channels to having at least one channel in it
docs/CRM_EXAMPLE_SKIN.txt
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@@ -1,4 +1,4 @@
CRM EXAMPLE SKIN DOCUMENT Started: 2015-12-27 Updated: 2015-12-29
CRM EXAMPLE SKIN DOCUMENT Started: 2015-12-27 Updated: 2017-06-01
This document describes one method of integrating with the agent screen using
a basic skin. This method could be used as a guide to integrate a CRM web system
@@ -55,3 +55,4 @@ Notes:
- The example code shown assumes a campaign with only outbound auto-dial and inbound call handling in a RATIO or ADAPT dial method.
- The example code assumes Campaign Pause Codes is not enabled
- For more tight integration with your CRM, take a look at the AGENT_EVENTS_PUSH.txt document for information on how to get agent events pushed to your system