Commit Graph
719 Commits
Author SHA1 Message Date
mattf 0b2408b88b Added agent_heartbeat for 3way-press-1 outside-agents
git-svn-id: svn://192.168.202.10@3797 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-15 05:01:58 +00:00
mattf 8e9422c0df Added call_channel and call_transfer logging for 3way-press outside-agents
git-svn-id: svn://192.168.202.10@3795 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-08 21:21:47 +00:00
mattf 2adc4ce066 Added a Multi-call option to the agent 3-way press-1 calls feature.
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-29 03:34:37 +00:00
mattf 0fe0e1f828 Added daily_phone_number_call_limit campaign setting
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 15:57:14 +00:00
mattf a9b4927018 Added HCI screen for Hopper Hold Inserts
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf c076f0fe99 Added code for 3-way-press-agent functions in agent screen, more to follow.
git-svn-id: svn://192.168.202.10@3777 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 12:42:31 +00:00
mattf a0827a1b10 Added several small options.php settings for agent and admin screens
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-17 13:28:42 +00:00
mattf e5d2600114 Added 2FA for agent screen logins
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-09 14:25:07 +00:00
mattf 13e6cfada3 Fix for two DB field lengths
git-svn-id: svn://192.168.202.10@3763 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-01 13:32:46 +00:00
mattf 791bcc138a Added agent_search_ingroup_list campaign and agent_search_list ingroup options
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-28 01:09:54 +00:00
mattf ccb4fed24b Added new SIP carrier examples to default SQL
git-svn-id: svn://192.168.202.10@3760 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-26 00:09:21 +00:00
mattf 4b92b49661 Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-21 13:15:01 +00:00
mattf ee695e66b7 Added Real-Time Report monitoring display information
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-06 21:30:23 +00:00
mattf 361c974dc8 fix for last update
git-svn-id: svn://192.168.202.10@3751 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-11 16:48:07 +00:00
mattf 2495f330f1 Added In-Group Third agent alert trigger settings
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-11 02:49:22 +00:00
mattf 9e806c71b7 Added force_per_call_notes campaign setting
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-10 21:26:22 +00:00
mattf 21b16f8a93 Added manual_vm_status_updates campaign option
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-07-27 01:42:03 +00:00
mattf df5a7bdef8 Added dead_stop_recording campaign option
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-17 21:07:21 +00:00
mattf ad9eeda649 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf 3f4df6cfb6 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf ad8f166650 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis.
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-25 12:17:50 +00:00
mattf de444dc733 Added User Inbound Calls Credits feature
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf 7f54056c95 Added modify_dial_prefix user setting
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-22 13:22:03 +00:00
mattf 3b3d2c56fe Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf 995148cde2 Added Latency Gaps logging
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf 3d304a7661 Added dial_override_limit agc/options.php setting
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf ad7fee0989 Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf 52f5464c39 Added send_notification Agent-API function
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf e65fcdd7a8 Updates for VERM in the admin web screens
git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 16:55:00 +00:00
mattf 1dd8085107 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf 53fa4f4864 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf 949d5ce64a Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT
git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-12 16:01:33 +00:00
mattf 47672b4d3c Added postal code cities display
git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-31 03:36:52 +00:00
mattf d95ef3d48d Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors
git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-14 20:03:44 +00:00
mattf 3b1574c879 Added vicidial_inbound_callback_queue stats to Inbound Report v2
git-svn-id: svn://192.168.202.10@3661 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-08 22:26:00 +00:00
mattf 4779d8c88a Fix for long in-group dialstring extensions on agent in-group calls/transfers
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf 62771313ae Added webphone_settings option to phones, pointed to a settings container
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 16:42:59 +00:00
mattf f2daa70862 Added login_kickall system setting
git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 13:42:16 +00:00
mattf 98235ec76f Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API
Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script

git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-22 13:24:27 +00:00
mattf 1f88e0aa64 Added User Group "Script Override" option
git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-01 13:54:01 +00:00
mattf e0e479834b Added testing code for VERM(VICIdial Enhanced Reporting Module)
git-svn-id: svn://192.168.202.10@3627 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-08-29 14:43:30 +00:00
mattf 2f0885fae3 Added BETA support for ConfBridge with Asterisk 16 and VICIdial
git-svn-id: svn://192.168.202.10@3623 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-08-27 12:38:15 +00:00
mattf 74d4bb2adf Added user_codes_admin user/system setting
git-svn-id: svn://192.168.202.10@3614 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-07-30 14:05:36 +00:00
mattf 322c55ba08 Added max_logged_in_agents campaign/system settings and dial_prefix list override
git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-06-23 20:39:09 +00:00
mattf 9627975164 Added user_group_two to User Modify screen in admin.php
git-svn-id: svn://192.168.202.10@3602 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-13 13:01:37 +00:00
mattf f565ae3a74 Added script_tab_frame_size campaign setting
git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 21:17:56 +00:00
mattf cd05197ff8 Added pre_filter_recent_call DID settings and Inbound DID Detail Report
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 15:26:38 +00:00
mattf 07ba369ae8 Added ig_xfer_list_sort campaign setting
git-svn-id: svn://192.168.202.10@3597 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-06 13:28:41 +00:00