ViciDial/agc_2-X
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3fcb5ee887b25ae8445d5abe889b0da96a0a5dcb
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157 Commits
Author SHA1 Message Date
mattf 1a1d5ca558 Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting 
Some docs updates
Some vicidial.php agent screen formatting changes

git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-09 02:40:38 +00:00
mattf 0d06d15d5f Added did_id, did_extension, did_pattern and did_description as webform and script variables in the agent screen. 
Added "CallCard Search" as a report in the reports screen, level 7 users can now search-only the CallCards
Added PIN number search to CallCard Admin
Fixed issue with AA status auto-alt-dialing

git-svn-id: svn://192.168.202.10@1505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-24 01:34:50 +00:00
mattf 56ef9f564a Added no_update option to the update_lead function 
Fixed issue with Estimated Hold Time Optioins
Added instructions for eaccelerator PHP control app

git-svn-id: svn://192.168.202.10@1484 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-23 19:06:19 +00:00
mattf de72eb8d6b doc updates for new perl modules required for 3rd gen web-based lead loader 
git-svn-id: svn://192.168.202.10@1473 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:18:39 +00:00
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf 084849e255 updated language builds 
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 02:58:21 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf aa91ff4fd0 Added queue_log DID and IVR logging entries for QueueMetrics 
git-svn-id: svn://192.168.202.10@1262 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 04:56:33 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats 
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-15 15:26:06 +00:00
mattf 260144515e Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue 
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-21 02:14:33 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php 
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:38:03 +00:00
mattf bda5c4362b Updated install documentation 
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 22:07:02 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf 0a52f10d07 update of docs 
release of 2.0.5

git-svn-id: svn://192.168.202.10@1092 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-03 04:39:28 +00:00
mattf d5d7326eff Fixed two minor problems in admin.php 
updated translations for all other language builds
added french admin web interface

git-svn-id: svn://192.168.202.10@1076 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-17 11:21:11 +00:00
mattf c04b5444b6 many docs updates, removing of older files 
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 15:14:39 +00:00
mattf 531ce4daa8 updated docs 
added email option to AST_VDsales_export and other report generating perl scripts

git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-09 09:59:34 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php 
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 21:32:45 +00:00
mattf d51d233d73 Added another level of timeclock checking to vicidial.php 
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-17 00:20:11 +00:00
mattf ef8a9fe445 more changes to vicidial reports 
git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 05:00:27 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
frankw aed334ae5e Added MySql connect_timeout. 
Default is 5 sec and can make major problems on loaded systems...

git-svn-id: svn://192.168.202.10@966 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 22:43:43 +00:00
mattf 52cc41ffe2 documentation updates 
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 08:26:17 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 1e058d930e documentation and example file updates 
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-15 03:56:54 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mikec 456c4927de Added line for ParceExcel cpan module fix. 
git-svn-id: svn://192.168.202.10@891 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-18 15:13:02 +00:00
mattf ff5360862e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing 
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 13:15:43 +00:00
frankw c4db02aedb Making eAccelerator more "mandatory" due to load issues when not installed. 
git-svn-id: svn://192.168.202.10@850 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-30 02:13:16 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
frankw 6cc0c6bbd1 make mp3 files pop up the file save dialog instead of playing and leaving the page, allows for more reliable play of mp3 files. 
git-svn-id: svn://192.168.202.10@847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-23 10:42:04 +00:00
mattf 787d705d9b fixed scratch_install examples issue: AGI(AGI(agi 
git-svn-id: svn://192.168.202.10@830 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-13 19:34:31 +00:00
mattf 4d30c68e94 Several updates to documentation as well as update to meetme.conf for more conferences 
git-svn-id: svn://192.168.202.10@826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-08 11:53:58 +00:00
mattf d05b28f58c updated SCRATCH_INSTALL to use tempfs and added several kernel configuration recommendations 
git-svn-id: svn://192.168.202.10@825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-06 08:05:33 +00:00
mattf 9ef6698889 docs update 
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 08:30:59 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 725d2a7839 updated docs 
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-31 09:43:38 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation. 
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-25 01:53:15 +00:00
frankw 4003d0c78c Change to use tmpfs for recording to RAM 
affects and 
UPGRADE
SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-20 06:49:41 +00:00
mattf 07eff607b4 updated docs and ADMIN_backup.pl script 
git-svn-id: svn://192.168.202.10@797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-17 20:14:30 +00:00
mattf 14a643763b bug fixes for install.pl and AST_VDhopper.pl 
optimized sample extensions.conf files
Added VICIHELP direct dial-in to iax.conf and extensions.conf files

git-svn-id: svn://192.168.202.10@794 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-14 06:52:09 +00:00
mikec 422f1dbe14 Added Switch as a required CPAN perl libary 
git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-11 20:44:23 +00:00
mattf 4fcf7dfdcf Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings 
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-03 05:30:22 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script 
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-24 08:48:40 +00:00
mattf 83d98e97ac Several bug fixes for remote agents,CLI lead loading, vdc_db_query 
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-08 13:40:05 +00:00