ViciDial/agc_2-X
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45405ab6826c57ed6d3cd2a3ca6617d47da99491
Commit Graph
417 Commits
Author SHA1 Message Date
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00
mattf 6780d6aa3d Bug fix for on-hook agents using Asterisk 1.8 & 11 in ALL inbound AGI 
git-svn-id: svn://192.168.202.10@2839 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 17:15:22 +00:00
mattf d27f39741a Added ability to recognize existing Vicidial calls in cm_dnc.agi 
Added cm_cid_change.agi script for Call Menu prompt use to alter CID of call

git-svn-id: svn://192.168.202.10@2838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 15:08:07 +00:00
mattf d355b2f13a Added extension append cidname options 
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:14:52 +00:00
mattf 1e27a05022 Added DID System-wide filter option to System Settings 
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-25 17:29:30 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf 1d1fe448cc Added missing list_id in log inserts 
git-svn-id: svn://192.168.202.10@2781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-22 02:46:44 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf 74e2e5ec0a Fixed rare inbound logging issue #1017 
Added more additional variable filtering

git-svn-id: svn://192.168.202.10@2761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-28 14:49:36 +00:00
mattf a9438199c9 Added cm_fpg.agi script to allow callers to place their phone numbers into a Filter Phone Group 
Small fix for admin modify lead page custom form disply

git-svn-id: svn://192.168.202.10@2741 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-28 16:30:41 +00:00
mattf bb4ccb1254 Fixed double-logging issue with VD_amd.agi 
git-svn-id: svn://192.168.202.10@2739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-26 21:25:47 +00:00
mattf 02ba88cec4 Updated AST_parkstats.php for new park logging, and added link to it from Admin Utilites 
Added park_rpt display option to User Stats, will show uer parked calls
Fixed minor logging issue in agi-VDAD_ALL_inbound.agi script

git-svn-id: svn://192.168.202.10@2730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-13 02:48:52 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from 
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber 
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-22 21:31:33 +00:00
mattf 88f229e0de Fixed issue with DNC not logging if no campaign defined in cm_dnc.agi 
git-svn-id: svn://192.168.202.10@2701 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-13 20:19:02 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option 
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 20:54:47 +00:00
mattf 975f7e4dce Fix for areacode_filter logging issue 
git-svn-id: svn://192.168.202.10@2679 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 14:13:12 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group. 
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 03:55:04 +00:00
mattf f0bbe2eff4 Added cm_sc_send_url.agi script from previous commit 
git-svn-id: svn://192.168.202.10@2661 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:46:27 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group. 
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-18 11:04:56 +00:00
mattf 8946a89ddb Added populate_lead_province in-group option 
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-14 19:56:20 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu 
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-13 21:53:15 +00:00
mattf 951fd67bd9 Added cm_sc_areacode.agi script 
Added AGI option to Settings Containers

git-svn-id: svn://192.168.202.10@2642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-06 02:00:16 +00:00
mattf cc6b8fe539 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf f4e3cd1f05 Added listloader file upload error output 
Added beta outbound call routing code and docs

git-svn-id: svn://192.168.202.10@2620 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-15 19:46:42 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 52eefe4d80 Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf ad24ae3897 Fixed DB collation issue 
Added cm_dnc_new.agi script

git-svn-id: svn://192.168.202.10@2584 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-31 14:06:50 +00:00
mattf d4dc3202ab added cm_areacode.agi script to allow for callerID areacode state routing to internal DID 
git-svn-id: svn://192.168.202.10@2546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-10 11:44:10 +00:00
mattf 2087bd53c4 Added phone outbound alt caller ID to allow for phone-dialed calls to use 
a separate CID number when dialing through a specific context

git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-27 19:19:49 +00:00
mattf 1e9b974810 Fixed issue with local channels in session in getAGENTchannel.agi script 
git-svn-id: svn://192.168.202.10@2540 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-24 04:19:22 +00:00
mattf f956c98493 Set admin.php System Summary section links to always be black 
Added cm_postal.agi script to search for zipcode and forward to state DID
Added state/postal_code population on inbound lead insert if channel variables set

git-svn-id: svn://192.168.202.10@2536 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-17 07:54:20 +00:00
mattf 3fd75a75c6 Added Alternate IVR(Call Menu) Logging options 
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 05:08:50 +00:00
mattf 8c815570cf Added disable_user_group_bulk_change option to options.php 
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 19:36:32 +00:00
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf b38c00306e Added more available variables to the Phone NVA call URL feature 
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-15 04:16:25 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script 
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-10 22:35:41 +00:00
mattf 329eb6a881 Fixed issue with recording vicidial_id for remote agent calls, now set to closecallid in ALL inbound AGI script 
git-svn-id: svn://192.168.202.10@2390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-04 12:16:19 +00:00
mattf 7579a1cb50 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf 9d007f8438 Added optional GPG audio recording encryption. 
Added option to use RECID as a recording filename variable.

git-svn-id: svn://192.168.202.10@2378 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-16 02:20:11 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 558e927a77 Added DID Filter URL logging to url log, and added variables for uniqueid, channel and server_ip 
git-svn-id: svn://192.168.202.10@2367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-06 17:41:22 +00:00