ViciDial/agc_2-X
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4fb0104c0f13a498ef4799eecb726ef00905c72b
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438 Commits
Author SHA1 Message Date
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf f70135f421 added DID logging of call length to call_log table from start until pre-in-group queue or hangup 
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 19:20:31 +00:00
mattf 83096f5c7c updated DST schemes for Australia and New Zealand 
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-18 11:17:24 +00:00
mattf 8f5d165d5c small manual dial bug fix, issue 271 
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 21:47:32 +00:00
mattf 411b157c0b small manual dial logging fix 
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 21:18:48 +00:00
mattf d0b2b64731 another fix for manual dial call progress 
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 04:16:23 +00:00
mattf b0855b600c fixed small dialplan generation bug in ADMIN_keepalive_ALL.pl 
git-svn-id: svn://192.168.202.10@1302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-11 19:38:40 +00:00
mattf 6839770854 fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls 
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 20:13:59 +00:00
mattf d8269d9afe updated Dutch agent translation 
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 04:16:02 +00:00
mattf 084849e255 updated language builds 
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 02:58:21 +00:00
mattf b787a0debe Updated language translation files 
Added traditional Chinese

git-svn-id: svn://192.168.202.10@1294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-07 18:42:56 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf 9024491595 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mikec 8f44dea3df added a query to populate the vicidial_campaign_stats table with any missing campaign_ids just in case they were accidently removed. 
git-svn-id: svn://192.168.202.10@1288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 15:49:37 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf f0e29dd07b Fixed small bug in voicemail update script 
git-svn-id: svn://192.168.202.10@1282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-17 16:13:00 +00:00
mattf e7726673c3 minor bug fix in cleanup script 
git-svn-id: svn://192.168.202.10@1280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 08:14:11 +00:00
mattf bef7c3b3ef Small bug fix for ABANDON queue_log current position 
git-svn-id: svn://192.168.202.10@1278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:36:19 +00:00
mattf 7148cbce47 Added Initial Queue Position logging on inbound calls and a summary of this to the Inbound report 
git-svn-id: svn://192.168.202.10@1277 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:16:59 +00:00
mattf 878f15f431 Various formatting fixes 
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-11 01:59:57 +00:00
mattf a79154a890 Fixed campaign_logindate and added campaign_calldate field 
Added exception for campaigns to generate stats even if MANUAL or INBOUND_MAN with no auto-dialing

git-svn-id: svn://192.168.202.10@1274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 04:43:41 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf ff001dc726 Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial 
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-30 04:25:17 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface. 
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 14:24:22 +00:00
mattf d2a3b3019b Fixing of issues with blended campaigns and outbound autodialing 
git-svn-id: svn://192.168.202.10@1264 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 01:34:52 +00:00
mattf f4eef6a863 Added second FTP transfer script to run after primary FTP audio recording file transfer 
git-svn-id: svn://192.168.202.10@1263 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 06:57:48 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats 
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-15 15:26:06 +00:00
mattf 9a81ee5844 For QM, changed outbound calls from ENTERQUEUE to CALLOUTBOUND in queue_log entries 
git-svn-id: svn://192.168.202.10@1259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 16:41:48 +00:00
mattf 62e32ae17c workaround for IE pulldown issue in vicidial.php 
added title/alt-phone duplication check in lead loaders

git-svn-id: svn://192.168.202.10@1257 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 11:56:26 +00:00
mattf 945dea6834 fixes for queue_log validation 
git-svn-id: svn://192.168.202.10@1256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-10 11:56:30 +00:00
mattf 51a50f4d58 Added requirecalltoken=no as IAX setting for newer Asterisk 1.4 versions 
git-svn-id: svn://192.168.202.10@1255 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 17:07:35 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf c9275eec89 Added carrier_description field, campaigns links from in-group screen, server links on reports page, agent ranks listing active only in admin.php 
Moved non-optimize queries from DB_optimize script to the keepalive_ALL script and run them at the timeclock end of day

git-svn-id: svn://192.168.202.10@1252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-31 17:24:54 +00:00
mattf 7d4f050e2e fixed small bugs in queries involving DNC and hopper 
git-svn-id: svn://192.168.202.10@1251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 13:37:15 +00:00
mattf e437e94db0 Added AREACODE DNC option 
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 10:48:07 +00:00
mattf f569c46729 variable fix in AST_VDauto_dial.pl script 
git-svn-id: svn://192.168.202.10@1249 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-23 17:45:21 +00:00
mattf b4981c95e7 more fixes for new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1248 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-23 04:59:29 +00:00
mattf d6bdfb1f2a Fixed issues with new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1247 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 20:03:09 +00:00
mikec f33e205fac New FTP transfer script. 
Supports limits to the number of files to transfer and list from a directory.
Can take FTP connection info from the command line.
Can take a list of campaigns or ingroups that are to be transfered.
Can specify which type of ping to use when double checking that the server actually exists.

git-svn-id: svn://192.168.202.10@1246 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 14:51:21 +00:00
mattf beb7c91248 Added ability to use Remote Agents with all inbound next-agent-call settings 
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 10:03:39 +00:00
mikec 53f7512031 git-svn-id: svn://192.168.202.10@1240 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-10-06 13:29:26 +00:00
mattf e543939df4 Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf 260144515e Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue 
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-21 02:14:33 +00:00
mattf 926ee2e853 Fixed LAGGED agent logging load bug on heavily loaded systems 
git-svn-id: svn://192.168.202.10@1234 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:29:41 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php 
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:38:03 +00:00
mattf 53a1f61638 Fix for multi-server park 
git-svn-id: svn://192.168.202.10@1225 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 14:40:45 +00:00
mattf bd939cfaf2 Fixes for parked calls in vicidial.php 
git-svn-id: svn://192.168.202.10@1223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:20 +00:00
mattf d22ecc8fbe Fixes for server name and alternate IP audio store processes 
git-svn-id: svn://192.168.202.10@1222 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 17:25:28 +00:00
mattf d65a83c41c Fixed small hopper bugs 
git-svn-id: svn://192.168.202.10@1220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-08 01:47:41 +00:00
mattf a248227f65 Added PARK status to Real-time report, added LAGGED pause code to auto-paused agent records 
git-svn-id: svn://192.168.202.10@1219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 13:26:53 +00:00