mattf
5404275aeb
Languages updates
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git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 03:36:21 +00:00
mattf
08f3a4375d
fixes for alternate language issues
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git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 02:56:54 +00:00
mattf
957887e220
Fixed spelling in help.php
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updated documentation
git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 23:18:39 +00:00
mattf
f56b74bbb1
small admin fixes
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git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf
0d145ab94e
removal of quotes from display text
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added vdad debug report
git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-24 15:04:39 +00:00
mattf
cfa21bfc5e
Changed script_id to 20 characters max, other small script changes
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git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf
87d47a9839
small fixes in web admin
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git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00
mattf
7c39d151b5
changed timeclock, welcome and agent scripts to use uniform agent screen colors
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git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
765070842b
Added web lead loader phone number length restriction, use system setting to enable
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Added more options to the callbacks bulk move and bulk change admin utilities
git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-05 07:10:09 +00:00
mattf
18dbaa8ba6
Added User Overall user_new_lead_limit
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git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 01:35:50 +00:00
mattf
808c4b1a3b
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
44722cec99
Added required fields screen label feature
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git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
5970a54bb4
Added List Merge utility
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Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
ea0f0c2d07
Added ---READONLY--- option for most screen labels in vicidial.php
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git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-16 12:04:03 +00:00
mattf
049efc6f7c
Added agent display field option for last local call time
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Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf
7f10d76a83
Added custom colors/logos for customer chat
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Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts
git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-18 18:00:56 +00:00
mattf
1a83039d94
Added ALT Multi Dispo URL option to restrict URL sending by list ID
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git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 11:36:54 +00:00
mattf
04e3300140
Added --CLEAR-POST-NO-MATCH option and POSTSTATUS variable to last changes to audio step 1 script
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git-svn-id: svn://192.168.202.10@2572 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 04:06:37 +00:00
mattf
3cf4c16f4a
Added --POST options to change recording filename with variable lead lookups
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git-svn-id: svn://192.168.202.10@2570 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-01 03:28:56 +00:00
mattf
44e43e6bae
Added campaign option to automatically manual dial next number in agent
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screen after X seconds. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf
a1eadcc379
Added agent_screen_colors and script_remove_js system settings
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git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-21 23:03:57 +00:00
mattf
2087bd53c4
Added phone outbound alt caller ID to allow for phone-dialed calls to use
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a separate CID number when dialing through a specific context
git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-27 19:19:49 +00:00
mattf
5a6b5daa6d
Added new options to enable the recent changes to the UK OFCOM Drop Rate
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calculations
Added new export script, VICI_CSV_dump_call_log.pl
git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-16 03:29:38 +00:00
mattf
c1764020d2
Added callback_lead_status as dispo_call_url variable, Issue #954
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Added coding to remove tab characters from the data, Issue #953
git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-11 00:49:17 +00:00
mattf
17f8f944c2
Added options to define a color scheme and logo for admin web screens
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git-svn-id: svn://192.168.202.10@2528 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-08 16:09:46 +00:00
mattf
90c12b8793
Added option to enable/disable admin web screen row clicking
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git-svn-id: svn://192.168.202.10@2526 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-29 15:36:16 +00:00
mattf
1c80526448
Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942
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git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-14 14:16:23 +00:00
mattf
16ccf25812
Updated Phones Email entry in help.php
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git-svn-id: svn://192.168.202.10@2508 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-07 23:33:18 +00:00
mattf
bdbf4cc3b9
Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
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Changed web admin sidebar menu design
git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00
mattf
5ca41ee715
Added new webphone options
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Added option to define a carrier across all servers
git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf
3fd75a75c6
Added Alternate IVR(Call Menu) Logging options
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Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.
git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 05:08:50 +00:00
mattf
d9de5eea48
Added option to show in-group color in real-time report agent records
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Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports
git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-28 00:45:18 +00:00
mattf
6679a207d1
changed help.php to use consistent authentication variable filtering
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git-svn-id: svn://192.168.202.10@2475 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-23 01:13:03 +00:00
mattf
2a9ea0d9c4
Added settings-report_default_format and help text for several reports
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Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page
git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-22 19:04:44 +00:00
mattf
195170d696
Added recording access options
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git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-16 21:09:28 +00:00
mattf
8e96a477da
Added new campaign setting for Manual Dial Hopper Check, Issue #881
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Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts
git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-09 13:37:14 +00:00
mattf
8c815570cf
Added disable_user_group_bulk_change option to options.php
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Added on_hook_cid_number setting to in-groups
git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 19:36:32 +00:00
mattf
ad8ce7d434
Added GROUP_AREACODE option to inbound did filters
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git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 12:54:20 +00:00
mattf
0c56918ab7
Added options in In-Groups and Campaigns to allow for the agent recordings
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to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading
git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf
484b41793c
Added agent_allowed_chat_groups to User Groups
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git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 14:45:45 +00:00
mattf
882c1b5359
Added campaign setting for manual_dial_timeout
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git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf
f1c30b9bfa
Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report.
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git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 22:33:17 +00:00
mattf
2993823788
Changes to Chat In-group Modify page
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git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-21 12:53:27 +00:00
mattf
7cf98da692
Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found
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git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-20 21:28:58 +00:00
mattf
b38c00306e
Added more available variables to the Phone NVA call URL feature
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git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-15 04:16:25 +00:00
mattf
e021960a96
Added option in NVA agi script to search for a lead by phone number, log the
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lead_id of the phone call and send a per-phone URL at the start of the
phone call.
git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-11 14:56:18 +00:00
mattf
fff40e6f81
small help fix
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git-svn-id: svn://192.168.202.10@2424 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 14:51:22 +00:00
mattf
c4f9e4a502
Added phone options to have call go to dialplan extension instead of voicemail if phone not answered
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git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:58:37 +00:00
mattf
417e63cf50
Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen.
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git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 17:41:43 +00:00
mattf
3f71eca06b
Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
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Added campaign features for Answering Machine Message Wildcards
git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00