ViciDial/agc_2-X
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5ebad5b39c56cdf682273ed5bdfd7fc7f51ffd35
Commit Graph
730 Commits
Author SHA1 Message Date
mattf 5ebad5b39c Added Agents count on server page 
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-07 11:54:13 +00:00
mattf 064746c2bb Fixed translation phrases in callbacks list in admin.php, issue #1006 
Updated system load stats collection in AST_update.pl for Linux kernel 2.6+

git-svn-id: svn://192.168.202.10@2718 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-30 14:12:52 +00:00
mattf 1d97a3aec8 minor change to drop lists schema 
git-svn-id: svn://192.168.202.10@2716 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-28 03:01:11 +00:00
mattf 5eed8b273c Added USER_CUSTOM_ options to campaign custom callerID setting to allow for 
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes

git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 21:10:56 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from 
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber 
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-22 21:31:33 +00:00
mattf 0715b34f25 Added pause code time limits warning feature 
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-21 16:16:45 +00:00
mattf 6feb8bde5c Added conf_qualify phones option for IAX 
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-20 17:53:56 +00:00
mattf 551237ddcb Fix in in-group copy SQL in admin.php 
git-svn-id: svn://192.168.202.10@2703 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-15 10:37:50 +00:00
mattf 7388e3d481 Added CHAT option to Inbound Queue No Dial campaign setting to prevent 
outbound auto-dialing if a chat is waiting for an agent

git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-14 18:32:14 +00:00
mattf 5d8d27f224 Fixes for QC allowed campaign permissions, issue #1003 
git-svn-id: svn://192.168.202.10@2700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-11 14:32:05 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option 
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 20:54:47 +00:00
mattf f397b629c9 Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP. 
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-05 04:34:52 +00:00
mattf 06d93210d6 Changed emergency logout to hangup all agent session calls, and more logging, issue #819 
git-svn-id: svn://192.168.202.10@2691 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-28 21:31:57 +00:00
mattf e905def04a Change to allow horizontal_bar_chart header to be translated, issue #991 
git-svn-id: svn://192.168.202.10@2689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-28 03:42:19 +00:00
mattf 29391cfcd6 Added recording override options to chat and email groups to disable recordings for those, issue #992 
git-svn-id: svn://192.168.202.10@2686 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-26 13:52:00 +00:00
mattf 2ca2c220a3 Added warning for On Hold Message if too long, adjusted chooser placements in admin.php 
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996

git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-23 15:13:51 +00:00
mattf 412622afd3 Added new DNC options to Manual Dial Filter campaign feature that are not 
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.

git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 21:03:26 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group. 
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 03:55:04 +00:00
mattf fe6a6187b1 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen 
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-17 22:40:50 +00:00
mattf 3c044b5671 Added admin user api heading to user modify page, admin.php 
git-svn-id: svn://192.168.202.10@2669 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-16 17:11:06 +00:00
mattf a209f24995 report list fix 
git-svn-id: svn://192.168.202.10@2668 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-14 18:10:15 +00:00
mattf df3014b304 Moved api_only_user option in admin.php User Modify screen 
git-svn-id: svn://192.168.202.10@2666 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-10 15:42:47 +00:00
mattf 4e22158f7d Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group. 
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-18 11:04:56 +00:00
mattf 8946a89ddb Added populate_lead_province in-group option 
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-14 19:56:20 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu 
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-13 21:53:15 +00:00
mattf 64386356b6 Added conf_qualify servers option 
git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-27 03:27:36 +00:00
mattf e8359fe1e2 Added agent chat screen colors for agent screen chats 
git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 14:56:11 +00:00
mattf f8b46b5ee1 Added Agent DID Report 
Fixed issue #982

git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-08 01:39:55 +00:00
mattf 951fd67bd9 Added cm_sc_areacode.agi script 
Added AGI option to Settings Containers

git-svn-id: svn://192.168.202.10@2642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-06 02:00:16 +00:00
mattf abd0331775 Updated 3 INSERT SQL queries to specify fields in admin.php 
git-svn-id: svn://192.168.202.10@2637 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-28 22:51:45 +00:00
mattf bf3340537b Small fix for link on DID modify page with plus sign'+' in did pattern 
git-svn-id: svn://192.168.202.10@2636 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-28 20:54:20 +00:00
mattf 97d7d6b771 Updated trunk for new working version 2.14 
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-27 03:19:23 +00:00
mattf f56b74bbb1 small admin fixes 
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-26 15:21:24 +00:00
mattf cfa21bfc5e Changed script_id to 20 characters max, other small script changes 
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-13 16:01:30 +00:00
mattf 87d47a9839 small fixes in web admin 
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-10 19:50:08 +00:00
mattf 7c39d151b5 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 765070842b Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 18dbaa8ba6 Added User Overall user_new_lead_limit 
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 01:35:50 +00:00
mattf 52eefe4d80 Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 4981c16a38 Added Fronter - Closer Detail Report 
Fixed admin logging bug
Added lead_age option to dispo_move_list.php

git-svn-id: svn://192.168.202.10@2599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-21 17:35:33 +00:00
mattf 44722cec99 Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf 5970a54bb4 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 049efc6f7c Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf 48919ee282 Added User Group Hourly Report 
Fixed several reporting bugs

git-svn-id: svn://192.168.202.10@2582 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-27 13:52:30 +00:00
mattf 7f10d76a83 Added custom colors/logos for customer chat 
Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts

git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-18 18:00:56 +00:00