Commit Graph
113 Commits
Author SHA1 Message Date
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf d0e30f3b95 Added ALL_outbound survey configuration through admin.php
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf c8902422e2 added vicidial_timeclock_audit_log for a non-editable log
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 04:10:08 +00:00
mattf e95b847ca7 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@877 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:26 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:24:01 +00:00
mattf 4cae3e1f9a Added Not Interested status option to ALL_outbound AGI script when doing SURVEY
git-svn-id: svn://192.168.202.10@870 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 13:35:51 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf 20ac8a5b5b fixed agi-VDAD_ALL_outbound.agi script to not change CALLBK status calls to PU when Answer is detected. This stats should not be needed for Callbacks.
git-svn-id: svn://192.168.202.10@854 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 19:07:47 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-02 05:46:22 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-18 03:43:46 +00:00
mattf 5d8689fd09 Added QC campaigns settings section to admin
git-svn-id: svn://192.168.202.10@789 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-11 06:58:38 +00:00
mattf 7e11962fc1 Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-02 08:07:04 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi)
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-27 09:23:54 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-24 08:48:40 +00:00
mattf ab699dbcdf fixed vicidial_log bug for closer calls in vdc_db_query.php
added hopper insertion logging to AST_VDhopper scripts
added better DMTF filtering in agi-IVR script as well as a one hour timeout

git-svn-id: svn://192.168.202.10@773 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-25 17:59:31 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf bf49261678 added option for system call trigger on call transfer to agi-VDAD_ALL_inbound.agi
git-svn-id: svn://192.168.202.10@761 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-10 08:01:08 +00:00
mattf 7ec46e11c4 added xfercallid link to vicidial_closer_log table
updated version and docs in trunk

git-svn-id: svn://192.168.202.10@758 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-03 18:05:50 +00:00
mattf 7fc2bea513 added run-time config options to agi-record-prompts script for format(gsm/wav) and timeout(in milliseconds)
updated docs and conf_examples accordingly

git-svn-id: svn://192.168.202.10@755 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-26 18:45:03 +00:00
mattf b85ca35957 added hard-code option to kick all calls from conference in vicidial.php in trunk
changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-26 16:27:08 +00:00
mattf bf1421e4e0 several documentation and example corrections.
git-svn-id: svn://192.168.202.10@744 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-09 20:28:51 +00:00
mattf 453c4a64b7 fixed issue with agi-VDAD_ALL_inbound script with CLOSER transfers
git-svn-id: svn://192.168.202.10@739 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-02 18:57:30 +00:00
mattf a4c8635ea4 added 1 second sleep before reading prompts in ivr_recording AGI script
added option to search across all lists within a campaign for inbound calls in ALL_inbound AGI script
minor bug fixes

git-svn-id: svn://192.168.202.10@736 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-28 23:02:59 +00:00
mattf 6485d482a5 fixed small bug in vicidial.php
small changes to agi-IVR_recording script

git-svn-id: svn://192.168.202.10@731 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-26 07:31:09 +00:00
mattf 2228cab169 in agi-VDAD_ALL_inbound script moved welcome message after the business hours check
git-svn-id: svn://192.168.202.10@729 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-24 13:10:08 +00:00
mattf 8499a13526 added to IVR_recording AGI script playing of IVR number at beginning option
added new optimized AST_agent_performance script

git-svn-id: svn://192.168.202.10@724 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-21 06:39:18 +00:00
mattf 76e5d3e318 documentation updates
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-18 08:30:07 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 19:33:45 +00:00
mattf 6137e53b1c depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory
git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 14:30:31 +00:00
mattf 4ee74a5ed6 added GSM_sALe recording compression script for archive servers
changed IVR regording to use recording_id only as filename

git-svn-id: svn://192.168.202.10@712 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-13 05:30:46 +00:00
mattf 2a18b854a7 added dynamic response timing for prompts and date announcement pre-prompt.
git-svn-id: svn://192.168.202.10@711 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-12 07:54:05 +00:00
mattf 9f2b68e235 fixed multi-logging bug in VDAD_inbound_ALL AGI script
git-svn-id: svn://192.168.202.10@710 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-12 06:11:55 +00:00
mattf 549b05f7c5 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-04 04:43:04 +00:00
mattf c362c7bf32 fixed small bug in inbound ALL script
git-svn-id: svn://192.168.202.10@701 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-31 05:37:24 +00:00
mattf 3132aa6219 added hopper priority
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-31 05:14:39 +00:00
mattf 913ffa8a06 fixed MoH issue during transfer on ALL inbound script, added stream of ding and a sleep before transfer
git-svn-id: svn://192.168.202.10@699 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 13:41:50 +00:00
mattf 958d871834 fixed after-hours logging in ALL inbound AGI script
git-svn-id: svn://192.168.202.10@698 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 11:15:57 +00:00
mattf 418fcf13b7 several fixes to the ALL inbound AGI script
git-svn-id: svn://192.168.202.10@697 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 04:13:32 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 02:20:31 +00:00
mattf 0fa625f9eb added say datetime to agi-IVR_recording_verification.agi script
git-svn-id: svn://192.168.202.10@694 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-28 15:25:42 +00:00
mattf 096ad0fb90 added CLOSER call handling to the ALL_inbound agi script.
Added status summary to the CLOSERstats.php report

git-svn-id: svn://192.168.202.10@692 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-25 07:00:02 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-22 17:47:00 +00:00
mattf fcf87b33a5 added monitorDONE path to install.pl script
added instruction to REQUIRED_APPS doc if upgrading to Asterisk 1.4
fixed bug in selectiveCID AGI script

git-svn-id: svn://192.168.202.10@688 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-12 16:58:56 +00:00
mattf 1ab09d7b63 fixed bugs in agi-IVR_ALL_inbound script
git-svn-id: svn://192.168.202.10@682 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-03 12:17:38 +00:00
mattf e0b3eabca7 IVR recording script finished to beta, update in MySQL files
git-svn-id: svn://192.168.202.10@681 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-09-21 15:12:57 +00:00
mattf bc976b01ed added alpha script for IVR verifications agi-IVR_recording_verification.agi
git-svn-id: svn://192.168.202.10@679 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-09-17 05:30:01 +00:00
mattf 6df3663f92 added agi-VDAD_ALL_inbound.agi script to consolidate all 9 inbound scripts into 1
git-svn-id: svn://192.168.202.10@673 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-28 17:20:01 +00:00
mattf 7596622313 added Heavy DTMF check and filter for agi-VDADlisten_DTMF.agi script
git-svn-id: svn://192.168.202.10@665 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-06 20:21:38 +00:00