mattf
6c1c76f82c
Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
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git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf
8946a89ddb
Added populate_lead_province in-group option
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git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf
4ebe87b629
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
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git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
64386356b6
Added conf_qualify servers option
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git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
e8359fe1e2
Added agent chat screen colors for agent screen chats
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git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf
f8b46b5ee1
Added Agent DID Report
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Fixed issue #982
git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf
951fd67bd9
Added cm_sc_areacode.agi script
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Added AGI option to Settings Containers
git-svn-id: svn://192.168.202.10@2642 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-06 02:00:16 +00:00
mattf
abd0331775
Updated 3 INSERT SQL queries to specify fields in admin.php
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git-svn-id: svn://192.168.202.10@2637 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 22:51:45 +00:00
mattf
bf3340537b
Small fix for link on DID modify page with plus sign'+' in did pattern
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git-svn-id: svn://192.168.202.10@2636 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 20:54:20 +00:00
mattf
97d7d6b771
Updated trunk for new working version 2.14
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git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-27 03:19:23 +00:00
mattf
f56b74bbb1
small admin fixes
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git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf
cfa21bfc5e
Changed script_id to 20 characters max, other small script changes
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git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf
87d47a9839
small fixes in web admin
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git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00
mattf
7c39d151b5
changed timeclock, welcome and agent scripts to use uniform agent screen colors
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git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
765070842b
Added web lead loader phone number length restriction, use system setting to enable
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Added more options to the callbacks bulk move and bulk change admin utilities
git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-05 07:10:09 +00:00
mattf
3e902086e7
Fixed QM partition problem with new MySQL keyword 'partition'
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git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 16:55:52 +00:00
mattf
18dbaa8ba6
Added User Overall user_new_lead_limit
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git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 01:35:50 +00:00
mattf
52eefe4d80
Changed agi-record_prompts.agi to use DB storage
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Added more detail to agent screen debug logging
git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-30 04:12:18 +00:00
mattf
808c4b1a3b
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
4981c16a38
Added Fronter - Closer Detail Report
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Fixed admin logging bug
Added lead_age option to dispo_move_list.php
git-svn-id: svn://192.168.202.10@2599 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-21 17:35:33 +00:00
mattf
44722cec99
Added required fields screen label feature
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git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
5970a54bb4
Added List Merge utility
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Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
049efc6f7c
Added agent display field option for last local call time
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Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf
48919ee282
Added User Group Hourly Report
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Fixed several reporting bugs
git-svn-id: svn://192.168.202.10@2582 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-27 13:52:30 +00:00
mattf
7f10d76a83
Added custom colors/logos for customer chat
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Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts
git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-18 18:00:56 +00:00
mattf
ebd7ba5805
Added ALT Multi Dispo URL option to restrict URL sending by list ID.
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Added Admin Bulk Tools page, linked from Admin Utilities page.
git-svn-id: svn://192.168.202.10@2575 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-02 01:25:44 +00:00
mattf
44e43e6bae
Added campaign option to automatically manual dial next number in agent
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screen after X seconds. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf
975a1507de
Added lead_field_info function to the non-agent API
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git-svn-id: svn://192.168.202.10@2561 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-10 03:49:37 +00:00
mattf
a4f3fcc6a9
Added more Automatic Hopper Multiplier options, up to 4
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git-svn-id: svn://192.168.202.10@2560 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-08 11:47:31 +00:00
mattf
e3040f22a7
Name change of optional feature
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git-svn-id: svn://192.168.202.10@2554 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-27 17:08:36 +00:00
mattf
a1eadcc379
Added agent_screen_colors and script_remove_js system settings
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git-svn-id: svn://192.168.202.10@2553 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-21 23:03:57 +00:00
mattf
0ee7ddbc2c
Added display of admin change differences to last change on the change
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detail page
git-svn-id: svn://192.168.202.10@2548 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-12 02:37:57 +00:00
mattf
be8462919d
Added update_campaign Non-Agent API function
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git-svn-id: svn://192.168.202.10@2544 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-03 16:13:37 +00:00
mattf
74a84c671a
Hiding email group settings that are not needed in admin.php
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git-svn-id: svn://192.168.202.10@2543 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-02 18:54:51 +00:00
mattf
2087bd53c4
Added phone outbound alt caller ID to allow for phone-dialed calls to use
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a separate CID number when dialing through a specific context
git-svn-id: svn://192.168.202.10@2541 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-27 19:19:49 +00:00
mattf
475a5b5e83
formatting fixes in admin.php
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git-svn-id: svn://192.168.202.10@2537 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-18 00:40:03 +00:00
mattf
f956c98493
Set admin.php System Summary section links to always be black
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Added cm_postal.agi script to search for zipcode and forward to state DID
Added state/postal_code population on inbound lead insert if channel variables set
git-svn-id: svn://192.168.202.10@2536 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-17 07:54:20 +00:00
mattf
5a6b5daa6d
Added new options to enable the recent changes to the UK OFCOM Drop Rate
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calculations
Added new export script, VICI_CSV_dump_call_log.pl
git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-16 03:29:38 +00:00
mattf
226830d13e
Changed lists view to default to not show leads counts, with link to click to show counts in admin.php
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git-svn-id: svn://192.168.202.10@2529 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-08 23:50:22 +00:00
mattf
17f8f944c2
Added options to define a color scheme and logo for admin web screens
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git-svn-id: svn://192.168.202.10@2528 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-08 16:09:46 +00:00
mattf
09015f7864
Fixed old mysql connector in admin.php, issue #950
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git-svn-id: svn://192.168.202.10@2527 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-05-06 10:49:45 +00:00
mattf
90c12b8793
Added option to enable/disable admin web screen row clicking
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git-svn-id: svn://192.168.202.10@2526 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-29 15:36:16 +00:00
mattf
6d2f63cbf3
Added called counts categories to medialog report
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Added more detail to active server column on reports page
git-svn-id: svn://192.168.202.10@2523 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-27 20:59:27 +00:00
mattf
1c80526448
Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942
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git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-14 14:16:23 +00:00
mattf
4b202c8f23
More admin web interface design changes, highlight on hover in most listings, click on line in addition to link.
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git-svn-id: svn://192.168.202.10@2505 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-04 14:39:10 +00:00
mattf
c5be4f2efd
Made several URL form input fields longer in admin web screens
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Fixed missing start and dispo call url variables, issue #938
git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-01 02:23:41 +00:00
mattf
9b3e5a6eb6
Redesign of Admin sub-menu and added icons for web admin
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Fixed issues with missing navigation elements
git-svn-id: svn://192.168.202.10@2500 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-30 20:03:21 +00:00
mattf
2fb1198308
Added report_display_type option and several design changes to the real-time report
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git-svn-id: svn://192.168.202.10@2496 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-28 07:18:27 +00:00
mattf
6e80c3d6d9
Reworked System Summary Screen and several other design elements for the admin web interface
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Added new Dutch images, issue #936
git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-27 06:07:21 +00:00
mattf
bdbf4cc3b9
Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
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Changed web admin sidebar menu design
git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00