mattf
74cdde61f8
Added options for manual-only and auto-only sip actions
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git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:47:05 +00:00
mattf
1512190de4
Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script
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git-svn-id: svn://192.168.202.10@3277 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-16 13:11:26 +00:00
mattf
0f9b2db5aa
Added List overrides for some inbound voicemail settings: drop and after-hours
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git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf
51b25a5984
More changes related to inbound answer configuration
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git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf
6b90fbea52
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
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Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf
27c1ac08f2
Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
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git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf
b72ebbc9df
Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
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git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf
2f86c68068
Fix for incorrect list_id logging on inbound calls
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git-svn-id: svn://192.168.202.10@3234 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-24 14:49:36 +00:00
mattf
60ebf4aa9a
Added entries_per_page system setting option, fixed phone relocate conf file load issue
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git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf
d0629d0e27
Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
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git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf
253a6fb5f9
Fix for list override message in VD_amd.agi
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git-svn-id: svn://192.168.202.10@3195 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 23:46:04 +00:00
mattf
95aac24764
Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
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git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf
e9e2d442dc
Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts.
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git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 04:42:45 +00:00
mattf
4bc5d64da3
Added code for Khomp version compatibility in outbound AGI script
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git-svn-id: svn://192.168.202.10@3177 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 01:40:30 +00:00
mattf
8d864a909b
Added RANDOM option for agent_monitor.agi, issue #1110
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git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-20 14:29:19 +00:00
mattf
428c65bc96
Fix for truncated extension issue #1193
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git-svn-id: svn://192.168.202.10@3169 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-18 03:10:03 +00:00
mattf
633badd8d4
git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-01 20:43:18 +00:00
mattf
37f62d3836
Added User Maximum Inbound Calls Filters features
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git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf
fd848c17cc
Fixes for PHP7 for multiple reports
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git-svn-id: svn://192.168.202.10@3142 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-13 12:46:08 +00:00
mattf
9b78364691
Added 'logtable' SIP action, added sip actions to auto-dial calls
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git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-26 05:02:28 +00:00
mattf
94ff5bbf5f
Small changes for Call Quotas features
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Added Call Quota logging to AMD/VM agi script
Added audit and fixing of missing outbound auto-dial logs if Call Quotas is enabled
git-svn-id: svn://192.168.202.10@3124 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-21 03:06:18 +00:00
mattf
a3579991ef
small fix for Call Quotas feature
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git-svn-id: svn://192.168.202.10@3123 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 14:17:21 +00:00
mattf
fb563fe4fc
Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
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git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf
ecf6000ec6
Small change to sip-event logging code in agent screen and routing AGI
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git-svn-id: svn://192.168.202.10@3110 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 21:49:05 +00:00
mattf
aa89193b61
Fix for in-group filter on real-time report
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final fixes for sip event logging code
git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 20:27:21 +00:00
mattf
13be6a6d1a
small fixes to last commit, related to sip-event logging
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git-svn-id: svn://192.168.202.10@3107 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 18:09:17 +00:00
mattf
0b5049eb7e
Added experimental SIP event logging
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git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
e90ac24b7d
Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering
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Added new AST_activity_log_export.pl script to export selected data and send to an FTP server
git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-27 16:49:15 +00:00
mattf
8add47af4f
Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature
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git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-23 15:36:11 +00:00
mattf
1dbd40b34e
Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems
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Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file
git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-16 13:56:59 +00:00
mattf
29f1bc962b
Added alphabet letters translation to phone DTMF digits feature for agi-dtmf.agi script
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git-svn-id: svn://192.168.202.10@3062 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-30 02:22:38 +00:00
mattf
042e1be53c
Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues
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git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-22 01:21:49 +00:00
mattf
64a0c43282
Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups.
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git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-27 04:27:51 +00:00
mattf
861becde27
Added called_count as field as AMM wildcard field
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Fixed issues with AMM wildcard web admin
git-svn-id: svn://192.168.202.10@3037 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-24 20:46:44 +00:00
mattf
3bb287a578
Fix for rare non-NA-set-as-NA call logging issue
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git-svn-id: svn://192.168.202.10@3034 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-20 04:27:00 +00:00
mattf
ba8a71944c
Added force_fronter_leave_3way Agent API function
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git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-09 13:28:03 +00:00
mattf
8113ebeedb
Added the ability for customers to be able to enter a new phone number to be
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called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)
git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf
7efd0ea400
Added user variable sending option on enter_ingroup_url feature
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Added full_name and launch_user variables to AST_send_URL.pl script
git-svn-id: svn://192.168.202.10@2996 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-01 13:55:57 +00:00
mattf
b2672a6b8c
Fix for missing called_count value in vicidial_log insertions in VD_amd.agi
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git-svn-id: svn://192.168.202.10@2994 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-30 03:13:16 +00:00
mattf
663d674e60
Changed closer logs for AGENTDIRECT calls to log destination user
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git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 21:07:48 +00:00
mattf
725c2c6483
Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
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git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf
352ca619b5
Fix for inconsistency problem in agi-dtmf.agi, issue #1099
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git-svn-id: svn://192.168.202.10@2985 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 13:45:00 +00:00
mattf
b76bf2b3fc
Changed to use server-specific cid_channels_recent table
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git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-11 20:55:35 +00:00
mattf
428255ca84
Added In-Group option to override the Park Music-on-Hold.
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git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-30 23:09:46 +00:00
mattf
0092f2c3e2
Added in-group populate_lead_source, populate_lead_vendor settings
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git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-24 20:14:01 +00:00
mattf
cb9cfc61a6
Added source_id as optional channel variable to populate when inserting new leads in inbound AGI script
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git-svn-id: svn://192.168.202.10@2946 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-21 12:25:15 +00:00
mattf
81b357ebfa
Fix for Wait/Hold time options when nothing is pressed, inbound AGI
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git-svn-id: svn://192.168.202.10@2938 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-06 19:54:20 +00:00
mattf
d5413661bb
Added additional logging for Timeclock end-of-day processes
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Ssmall changes for Inbound Queue No Dial
git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-01 18:45:21 +00:00
mattf
6cebbbcf5b
Added NO_READY option for no_agent_no_queue in-group feature, issue #1046
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git-svn-id: svn://192.168.202.10@2923 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-17 15:26:43 +00:00
mattf
58d790e2ce
Fixed issues with VMAIL_NO_INST timecheck Call Menu route
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git-svn-id: svn://192.168.202.10@2914 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-13 14:44:14 +00:00