Commit Graph
153 Commits
Author SHA1 Message Date
mattf 3915256662 added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually
admin.php, vicidial.php

git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-13 07:58:56 +00:00
mattf ed7841646a updated DE(German) translation files
added DE(German) buttons for vicidial.php
added SK(Slovak) language translation file and flag image

git-svn-id: svn://192.168.202.10@967 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-12 12:53:35 +00:00
mattf 1d9aee983e added option for press-1-to-leave-voicemail while waiting in inbound-group queue
git-svn-id: svn://192.168.202.10@962 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 14:22:29 +00:00
mattf 52cc41ffe2 documentation updates
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 08:26:17 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-10 19:30:48 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
frankw 6c95dd9605 changed missleading file name for audio conversion tools
git-svn-id: svn://192.168.202.10@955 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:25:03 +00:00
frankw 1cfb5c191e audio conversion tools scripts for sounds and music on hold files
git-svn-id: svn://192.168.202.10@954 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:23:46 +00:00
mattf 2a83e67dc3 Fixed vicidial_list inserts in first_server_install.sql
git-svn-id: svn://192.168.202.10@952 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-17 11:27:16 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-15 22:01:26 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf ab8bd1f92b Added sale and dead lead fields to status categories and admin.php
git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 03:17:10 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf 071e644d01 added default manual dial campaign list, database changes
git-svn-id: svn://192.168.202.10@919 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-11 07:59:10 +00:00
mikec a309c7da43 Fixed the example
git-svn-id: svn://192.168.202.10@916 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 16:03:32 +00:00
mikec d8e27cfc0f Script to test outbound calling
git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf 78cf8e3251 changed example conf files to UNIX file format
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf 4ef83ca186 some minor database changes
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf 4a44e08def moved the seconds field in vicidial.php
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf 755edeae74 fixed queue_log bug
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00
mattf 2edff513ab finished timeclock_edit.php script
basic functionality of timeclock features are done

git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf 44315a0a34 fixed bug in vicidial.php manual dial that did not populate source_id
changed campaign_cid to VARCHAR(20) in Trunk

git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-28 06:56:36 +00:00
mattf b9ea440200 added timeclock_edit script
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 07:18:20 +00:00
mattf b0818ecbc5 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mattf 703dc51d48 added timeclock_status.php page for user_group status of timeclock and vicidial logins for users
git-svn-id: svn://192.168.202.10@887 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-03 19:21:29 +00:00
mattf 3d9d797af3 added user-group timeclock status report
fixed bug in timeclock.php script

git-svn-id: svn://192.168.202.10@886 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-02 10:48:58 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf d0e30f3b95 Added ALL_outbound survey configuration through admin.php
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf 3bb9a7064c added timeclock auto-logout script and associated changes to admin.php/install.pl/update_server_ip/timeclock.php scripts and the database
git-svn-id: svn://192.168.202.10@880 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 18:10:21 +00:00
mattf c8902422e2 added vicidial_timeclock_audit_log for a non-editable log
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 04:10:08 +00:00
mattf 6d389a6f21 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@878 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:48 +00:00
mattf 9cd473fdd6 database changes for last commit
git-svn-id: svn://192.168.202.10@876 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:25:04 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:24:01 +00:00
mattf 3b911e94ac changed vicidial_timeclock_log table and associated code to allow for easier inter-operability and tracking.
git-svn-id: svn://192.168.202.10@874 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 06:36:20 +00:00
mattf b181434db3 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 20:52:14 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
frankw 86b70f0ab3 gsm compression bad sound quality due to problems with optimization. asterisk patches to include when using gsm with vicidial.
git-svn-id: svn://192.168.202.10@861 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-14 07:05:22 +00:00
frankw b067e6b239 fixed some typos
git-svn-id: svn://192.168.202.10@860 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-13 18:29:33 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 13:15:43 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization.
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-29 08:32:42 +00:00
mikec 32af9c8ff4 Created the viciagi.pm library and moved the agi functions out of vicidial.pm.
Updated the vicilib-testcode.pl to test both libraries.
Removed the GMT_USA_zip.txt and phone_codes_GMT.txt files as they are not downloaded from phonecodes.vicidial.com
Changed ADMIN_area_code_populate.pl so that it pulls the GMT_USA_zip.txt and phone_codes_GMT.txt files rom phonecodes.vicidial.com so we can update the data after a release incase area code data changes. This means that users do not need to update to the latest vicidial code to get changes to the area code data.


git-svn-id: svn://192.168.202.10@836 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-16 16:36:53 +00:00
mattf 3707e23a9d database changes for last round of SVN commits
git-svn-id: svn://192.168.202.10@835 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-16 16:13:58 +00:00
frankw a11eb4053c Fixed Problem where only worked right when restarted or stopped from same user session
git-svn-id: svn://192.168.202.10@829 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-10 20:45:24 +00:00
mattf 82e7cd2112 added first_server_install.sql to consolidate install SQL queries into simple sql file for execution
git-svn-id: svn://192.168.202.10@828 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-08 11:55:08 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation.
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-25 01:53:15 +00:00
frankw 3210b9b167 First Version of init.d startup script
tested on OpenSuSE 10.3 working

git-svn-id: svn://192.168.202.10@801 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-19 09:00:30 +00:00