ViciDial/agc_2-X
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969f2961b0c4c36d02bb89bf0e22135ad80502be
Commit Graph
545 Commits
Author SHA1 Message Date
mattf b87a7806ee Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 2d6d7b6f3b doc update 
git-svn-id: svn://192.168.202.10@2640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-03 16:34:54 +00:00
mattf cc6b8fe539 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf 0d145ab94e removal of quotes from display text 
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-24 15:04:39 +00:00
mattf f4e3cd1f05 Added listloader file upload error output 
Added beta outbound call routing code and docs

git-svn-id: svn://192.168.202.10@2620 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-15 19:46:42 +00:00
mattf c14dae4149 updated DNC-dot-COM integration doc 
git-svn-id: svn://192.168.202.10@2619 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 21:25:28 +00:00
mattf 92a60beccd Added LOG_TABLES.txt doc for descriptions of log tables in the DB 
git-svn-id: svn://192.168.202.10@2618 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-14 19:02:45 +00:00
mattf 765070842b Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 0ba860b164 Added lookup_state option to non-agent API add_lead function, added 10-digit validation if usacan_areacode_check enabled 
git-svn-id: svn://192.168.202.10@2598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-20 15:10:28 +00:00
mattf 5970a54bb4 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf 975a1507de Added lead_field_info function to the non-agent API 
git-svn-id: svn://192.168.202.10@2561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-10 03:49:37 +00:00
mattf be8462919d Added update_campaign Non-Agent API function 
git-svn-id: svn://192.168.202.10@2544 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-03 16:13:37 +00:00
mattf 5a6b5daa6d Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf c1764020d2 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf 4b815c75b4 Fixed issue with blind monitoring, Issue #924 
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-11 17:36:10 +00:00
mattf 78a313ab42 Fix for ip_relay relay_control on other linux distros 
git-svn-id: svn://192.168.202.10@2476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-28 22:53:59 +00:00
mattf dc891d5959 Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 195170d696 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf 4dde6be345 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen. 
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 02:23:52 +00:00
mattf 64c9e30cc6 Added example code for a CRM Iframe agent screen skin(extras/crm_iframe) 
git-svn-id: svn://192.168.202.10@2444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 20:19:59 +00:00
mattf 79a0f91b1b tiny fix to non-agent api doc 
git-svn-id: svn://192.168.202.10@2441 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 15:00:53 +00:00
mattf 60ecc3c7df Added session_id(conf_exten) field to output of agent_status, and added logged_in_agents function to the non-agent API 
git-svn-id: svn://192.168.202.10@2440 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 14:56:32 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions 
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-19 22:16:43 +00:00
mattf 3dd78ba806 added more chat instructions 
git-svn-id: svn://192.168.202.10@2433 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-17 15:53:03 +00:00
mattf 9aabac5ece fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 911c4fa86e Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf 261f36fd90 Added AST_DNCcom_filter.pl script which allows for direct batch filtering of 
lists within vicidial with the DNC.COM dnc filtering service

git-svn-id: svn://192.168.202.10@2419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-03 12:18:56 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 0f7869146d Added DID custom fields as webform and script variables in the agent screen 
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-24 01:07:13 +00:00
mattf 502eadb6f4 Added Admin -> Settings Containers to admin web interface to allow more easy 
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-06 21:57:16 +00:00
mattf 7a05c3b89e Added option to set entry_list_id as option in non-agent API for add_lead and update_lead functions. See doc for more info. 
git-svn-id: svn://192.168.202.10@2363 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-31 01:56:29 +00:00
mattf 6a3d4267df Added compatability in the Vicidial code for Asterisk 11 
Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher

git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 03:05:49 +00:00
mattf bc0daf4158 updated doc on TCPA to include FCC June 2015 changes 
git-svn-id: svn://192.168.202.10@2336 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-26 19:28:08 +00:00
mattf d435effcc8 Added search lead email field 
Fixed Performance and status reports to sort by status
Fixed format issue in non-agent api
Fixed email attachment issue in agent interface

git-svn-id: svn://192.168.202.10@2328 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-03 19:44:50 +00:00
mattf 320d4c598d Added filtering of hash sign on some input variables in both api scripts, Issue #851 
git-svn-id: svn://192.168.202.10@2318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-05-13 00:30:56 +00:00
mattf 227fc4e246 Added User API functions restrictions and API within-allowed-campaigns list ID restrictions 
git-svn-id: svn://192.168.202.10@2314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-30 10:50:14 +00:00
mattf f90a2f76ce Added webform 3 feature for the agent interface 
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-29 13:40:24 +00:00
mattf 1b8d4e9d0b Allow for single quotes in vicidial_list and custom_ data fields 
Added db schema version mismatch warning in System Settings

git-svn-id: svn://192.168.202.10@2301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-13 14:34:00 +00:00
mattf 68bb26ee60 Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen. 
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.

git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-09 07:25:15 +00:00
mattf a582a1b3f7 Fixed issue with list local call times and add_lead in non-agent API 
git-svn-id: svn://192.168.202.10@2263 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-23 21:14:51 +00:00
mattf 47999ba45c Added list_name web url variable 
Updated AST_manager_listen.pl script to run more efficiently and fix buffer data loss, issue #809

git-svn-id: svn://192.168.202.10@2251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-15 02:17:24 +00:00
mattf eb7ed8c0f3 Added transfer_conf-ID of epoch to help prevent double-execution of transfer commands for agent api 
Added vicidial_api_log to archive_log_tables --daily process

git-svn-id: svn://192.168.202.10@2243 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-09 00:33:46 +00:00
mattf 032b6645a0 fixed bug in export lead report 
removed phones select from auth process in agent directory
added indexes to vicidial_live_agents

git-svn-id: svn://192.168.202.10@2242 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-08 22:08:04 +00:00
mattf cf82c0ec09 Added Greek admin translated phrases 
All previously translated languages have now been completed!

git-svn-id: svn://192.168.202.10@2240 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-06 22:45:41 +00:00
mattf 0c5d52f609 Added Italian admin phrases 
fixed one missing QXZ in admin.php

git-svn-id: svn://192.168.202.10@2238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-02 03:55:02 +00:00