mattf
98dfef5eab
admin.php - Added without-filter output to test filter function, added server option to test call
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admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1
git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf
2fa9b3e870
small fixes for voicemail message chooser and admin.php horizontal bars function
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git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf
ff938c5224
Added ability to set an audio store file for the voicemail greeting message
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Added ability to delete audio files from the audio store
git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf
8fc8d589ed
Added _BLANK options to owner only dialing to allow for dialing of non-assigned leads
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git-svn-id: svn://192.168.202.10@1864 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 08:14:29 +00:00
mattf
d45ebf46a4
Added additional extended vl fields
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Added new vote17csv CLI lead loading format
git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf
ce77ca9339
Added vicidial_dial_log outbound call logging
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git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf
648681fa64
Added non-loading webphone options and API agent call and webphone url functions
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git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf
8be49547d2
Added Callback User Transfer page
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formatting changes to inbound daily report
git-svn-id: svn://192.168.202.10@1851 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-19 05:35:03 +00:00
mattf
2df7434158
fix heights for voicemail/moh/sound choosers in admin.php
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git-svn-id: svn://192.168.202.10@1849 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 17:36:06 +00:00
mattf
65f160d65d
Added add_group_alias non-agent API function
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Added System Settings option to disable list counts in admin web screens
git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00
mattf
575da442b3
Added Max Stats download feature to admin.php
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Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report
git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf
c8cd121e9a
Added option to allow for SQL qualifying of a lead before playing a Call Menu
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git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf
948350be42
Fix for proper admin links to audio store files when using multi-level admin web directory
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git-svn-id: svn://192.168.202.10@1832 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-06-20 11:12:32 +00:00
mattf
992f95dd5a
Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis
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git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-30 14:21:16 +00:00
mattf
484575b89f
Added User Group User Login Report
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git-svn-id: svn://192.168.202.10@1823 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-26 12:29:06 +00:00
mattf
d17962fde2
Added transfer call to answering maching message with hotkey option (LTMG or XFTAMM)
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git-svn-id: svn://192.168.202.10@1820 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-18 19:13:31 +00:00
mattf
f02c4474f3
Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group
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tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script
git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-14 14:02:53 +00:00
mattf
b4ac60ecb1
Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
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git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00
mattf
03993cc72c
Fix for issue #567
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Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk
git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-08 16:13:20 +00:00
mattf
7ff7f2f59f
changing versions on trunk to 2.6 after branching of 2.4
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git-svn-id: svn://192.168.202.10@1811 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-20 20:24:20 +00:00
mattf
62ecea514a
Small admin web interface fixes
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Added Danish translation for agent web interface[issue #464 ]
Added Russian agent screen buttons[issue #425 ]
Updated non-English agent screen translations(Spanish[issue #161 ], Swedish[issue #530 ] and Google-translated new phrases for all languages)
git-svn-id: svn://192.168.202.10@1807 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-19 06:00:53 +00:00
mattf
2f2b2f06b0
Added admin option to search lead logs through slave DB
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git-svn-id: svn://192.168.202.10@1805 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-09 17:31:38 +00:00
mattf
43a00d3c74
small documentation changes
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git-svn-id: svn://192.168.202.10@1802 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 11:26:29 +00:00
mattf
a9aaf9025d
Added Carrier Log and Hangup Reason reports to Admin Utilities screen
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Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
for the call_log and vicidial_log_extended tables to be archived every
night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug
git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf
c9317e6374
Removed single-quotes and backslashes in custom field data where it had not previously been filtered
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Fixed DIALABLE counts for Completed statuses
git-svn-id: svn://192.168.202.10@1797 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-16 16:14:43 +00:00
mattf
e89e6c4570
Fixed issue #545
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Fixed small admin.php moh issue in campaigns
Added separate Net::SFTP and Net::SSH2::SFTP sales export scripts
git-svn-id: svn://192.168.202.10@1793 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-01 22:47:25 +00:00
mattf
2100e1bac5
Added IGNORENOSCROLL option to force scroll bars in script tabs with an iframe
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git-svn-id: svn://192.168.202.10@1792 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-28 01:22:10 +00:00
mattf
966564377e
Added Dialer Inventory Report options for excluding lists and ranking shifts display order
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Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls
git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf
b7be4130c8
Fixes for missing User Group restriction settings in several administrative and reporting scripts
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git-svn-id: svn://192.168.202.10@1788 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-21 07:28:58 +00:00
mattf
9bcfe7911a
Added campaign option to check the hopper for duplicate vendor_lead_code
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Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries
git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf
92a2029c0b
Added List territory reset function
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git-svn-id: svn://192.168.202.10@1782 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-08 01:02:41 +00:00
mattf
86400c6fc6
Documentation updates
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fixed small bug in non-agent API with custom fields
git-svn-id: svn://192.168.202.10@1780 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-27 18:42:38 +00:00
mattf
a6708a7a3c
Added User Group Active User In-Group Select function to User Group page
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git-svn-id: svn://192.168.202.10@1779 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-26 02:13:19 +00:00
mattf
94a2d35f74
Added System max Stats report and permissions for both max stats reports
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git-svn-id: svn://192.168.202.10@1778 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-25 17:38:50 +00:00
mattf
78af1a8b3d
small admin.php bugfix
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header change to inbound daily report csv download
rewrite of the IVRfilter report
git-svn-id: svn://192.168.202.10@1774 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-19 02:21:23 +00:00
mattf
d624dfc940
admin.php copyright date update
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added webphone variables to bulk phone add script
fixed fullname dispo/start url variable
git-svn-id: svn://192.168.202.10@1770 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-05 01:44:59 +00:00
mattf
03c3f41a55
Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics
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git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-03 03:50:33 +00:00
mattf
86d042aeac
Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line
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git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-28 01:05:22 +00:00
mattf
f2345e29ae
Added Max Daily Stats gathering/updating/display functions
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Fixed some ereg issues in admin.php
git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf
b4220a9a02
Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
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git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf
f8bcd5a45f
Added Inbound Daily Report
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Added more filename filtering for audio store
git-svn-id: svn://192.168.202.10@1756 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-22 18:34:49 +00:00
mattf
bc4d468eda
Added ability to set scheduled callbacks with Agent API.
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Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue
git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00
mattf
2b0e82aa9d
Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
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Many fixes for user group restrictions in admin pages
git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf
98c9dc10cd
quick fix for add-a-phone issue in admin.php
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git-svn-id: svn://192.168.202.10@1751 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-04 15:26:00 +00:00
mattf
5de342e442
Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company.
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Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.
git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-03 10:40:56 +00:00
mattf
200b76f618
Added Scheduled Callback Calltime Block feature
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git-svn-id: svn://192.168.202.10@1747 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-24 18:11:38 +00:00
mattf
0fb089ff95
Added Scheduled Callback Hours Block feature to block USERONLY callbacks from being displayed to an agent within a set number of hours since the callback was set
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git-svn-id: svn://192.168.202.10@1746 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-22 01:55:27 +00:00
mattf
05ce19738f
Added 5 more fields to Contacts
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Added code to help prevent API transfer duplicates
lengthened the web_form_address in admin.php to 9999 characters
git-svn-id: svn://192.168.202.10@1744 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-18 19:42:28 +00:00
mattf
c43b89ea66
Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
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git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf
c7224e22ea
Changed survey audio files to allow for multiple files with pipe delimiter
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small fix for remote agent inbound routing
git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-10 20:20:27 +00:00