ViciDial/agc_2-X
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995148cde2b39125b1fb0dc0879679d069e605a1
Commit Graph
45 Commits
Author SHA1 Message Date
mattf 995148cde2 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 3d304a7661 Added dial_override_limit agc/options.php setting 
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 19:55:12 +00:00
mattf 973bf95f21 Added include_ip option for the agent_status Non-Agent API function 
git-svn-id: svn://192.168.202.10@3654 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-09 13:38:20 +00:00
mattf 08890aa5df Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf f4c4267ba1 Added --api-archive-days=X and --api-archive-only flags to archive log tables script 
git-svn-id: svn://192.168.202.10@3585 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-10 06:08:10 +00:00
mattf cf35b0efff Added --api-log-days=X and --api-only flags 
git-svn-id: svn://192.168.202.10@3519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-12 20:26:37 +00:00
mattf bfd1d6d40f Added vicidial_inbound_caller_codes logging to inbound call routing script 
git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-19 12:38:48 +00:00
mattf aa93017117 Added Event handlers for new manager events, updates to the listen script 
git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-08 14:35:22 +00:00
mattf fe57e2dec0 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 1df18a37e7 Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf 95aac24764 Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting. 
git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-02 14:08:35 +00:00
mattf 9b78364691 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf 0b5049eb7e Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf e90ac24b7d Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering 
Added new AST_activity_log_export.pl script to export selected data and send to an FTP server

git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-27 16:49:15 +00:00
mattf 3923291778 Added --wipe-all-being-archived AND --did-log-days options to the archive log tables script 
git-svn-id: svn://192.168.202.10@3009 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-24 14:09:11 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf ca4fcbfb19 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl 
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-26 14:27:27 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf 70dc5676ac beta code for rt blind monitoring logging 
git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-09 16:48:10 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from 
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 19:56:06 +00:00
mattf e2e5bb0069 Added logging of API request URLs, with display in API Log report 
git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-09 22:52:28 +00:00
mattf 1fe21df24d Changed SSLFTP audio cron script to use hard-coded encryption flag for module 
Added --cpd-log-purge-days=XX option to archive log script

git-svn-id: svn://192.168.202.10@2647 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-12 22:03:31 +00:00
mattf 9e1929ad49 Added --recording-log-days=X option to the archive log tables script 
git-svn-id: svn://192.168.202.10@2583 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-27 14:18:30 +00:00
mattf 95ca10636e Added options to trim some archived log tables in the ADMIN_archive_log_tables.pl script 
git-svn-id: svn://192.168.202.10@2549 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-06-12 12:15:22 +00:00
mattf 8abd73427e Added oldest_logs_date display field to system settings 
Added --vlog-daily option to archive log tables script

git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-25 05:22:14 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script 
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-10 22:35:41 +00:00
mattf 6a3d4267df Added compatability in the Vicidial code for Asterisk 11 
Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher

git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 03:05:49 +00:00
mattf eb7ed8c0f3 Added transfer_conf-ID of epoch to help prevent double-execution of transfer commands for agent api 
Added vicidial_api_log to archive_log_tables --daily process

git-svn-id: svn://192.168.202.10@2243 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-01-09 00:33:46 +00:00
mattf 10de6cbac2 Altered ADMIN_archive_log_tables.pl script to use --days flag, allow for time periods of several years. months is still usable, but it's now an approximation. 
git-svn-id: svn://192.168.202.10@2083 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-05 15:02:20 +00:00
mattf b3b3c683ed Added logging of webserver and url used for all API calls, agent logins and reports 
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-08 21:00:33 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging 
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-31 21:19:27 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen 
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-03 02:20:33 +00:00
mattf 0c3724f8b2 Added optional DID Agent logging as System Settings option. This logs calls that come into DIDs in a separate table that includes the in-group and user that the call was sent to, if applicable 
git-svn-id: svn://192.168.202.10@1714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-22 17:15:16 +00:00
mattf a9bdda821d Added noanswer logging feature to System Settings, will log only auto-dial calls that are not answered to a separate table 
Added new Team Performance Detail report to the Reports page. This is a fairly detailed and database-intensive report that summarizes several user-grouped statistics

git-svn-id: svn://192.168.202.10@1708 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-09 20:34:24 +00:00
mattf e93a0495ff Added ability to chose the type of callerid sent for inbound ring-agent calls in the in-group: GENERIC, INGROUP, CUSTOMER PHONE and combos. 
Added NA Call URL feature to campaigns and in-groups, works like dispo call url but only for non-agent handled calls like DROP, NA, etc...
Changed MULTI_LEAD Auto-Alt-Dial to use Auto-Alt-Dial Statuses set in the campaign automatically, you may need to add auto-alt-statuses
Added a check to admin.php to prevent submission of campaign and in-group changes before the entire form loads
Added call_id as a script and url variable
Added debug logging of dispo/start/add-lead/no-agent URL submissions to a database table

git-svn-id: svn://192.168.202.10@1706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-02 05:49:37 +00:00
mattf fefd2d0d54 small archive script bug fix 
git-svn-id: svn://192.168.202.10@1675 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-06-17 06:13:12 +00:00
mattf a091519340 Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group. 
git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-05-26 04:37:51 +00:00
mattf 8c7839a337 Added queue-log and closer-log options, changed quiet to --quiet flag for ADMIN_archive_log_tables.pl script 
git-svn-id: svn://192.168.202.10@1648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-04-30 18:44:25 +00:00
mattf bb32d84a1e Added Agent Lead Search feature 
Added display of lead searches in user stats page
Fixed rare performance bug in real time report

git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-18 20:53:57 +00:00
mattf f97ec9d0f2 added --months=XX option to the ADMIN_archive_log_tables.pl script 
git-svn-id: svn://192.168.202.10@1389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-28 14:34:19 +00:00
mattf 6839770854 fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls 
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 20:13:59 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00