mattf
ad2758f7ce
Added dl_minutes option for drop lists
...
git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf
47703e1a1e
Added IP Lists feature, allowing creating of lists of IP Addresses that can
...
be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
5ebad5b39c
Added Agents count on server page
...
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf
064746c2bb
Fixed translation phrases in callbacks list in admin.php, issue #1006
...
Updated system load stats collection in AST_update.pl for Linux kernel 2.6+
git-svn-id: svn://192.168.202.10@2718 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-30 14:12:52 +00:00
mattf
1d97a3aec8
minor change to drop lists schema
...
git-svn-id: svn://192.168.202.10@2716 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-28 03:01:11 +00:00
mattf
5eed8b273c
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
...
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf
c5a734ccf6
Added Drop Lists feature, allowing you to add new leads to a list built from
...
DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
e854893198
Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
...
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf
0715b34f25
Added pause code time limits warning feature
...
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf
6feb8bde5c
Added conf_qualify phones option for IAX
...
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
551237ddcb
Fix in in-group copy SQL in admin.php
...
git-svn-id: svn://192.168.202.10@2703 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-15 10:37:50 +00:00
mattf
7388e3d481
Added CHAT option to Inbound Queue No Dial campaign setting to prevent
...
outbound auto-dialing if a chat is waiting for an agent
git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf
5d8d27f224
Fixes for QC allowed campaign permissions, issue #1003
...
git-svn-id: svn://192.168.202.10@2700 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-11 14:32:05 +00:00
mattf
efef4d5a2f
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
...
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
f397b629c9
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
...
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
06d93210d6
Changed emergency logout to hangup all agent session calls, and more logging, issue #819
...
git-svn-id: svn://192.168.202.10@2691 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 21:31:57 +00:00
mattf
e905def04a
Change to allow horizontal_bar_chart header to be translated, issue #991
...
git-svn-id: svn://192.168.202.10@2689 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-28 03:42:19 +00:00
mattf
29391cfcd6
Added recording override options to chat and email groups to disable recordings for those, issue #992
...
git-svn-id: svn://192.168.202.10@2686 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-26 13:52:00 +00:00
mattf
2ca2c220a3
Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
...
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996
git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf
412622afd3
Added new DNC options to Manual Dial Filter campaign feature that are not
...
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.
git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf
7ac9d21d83
Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
...
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf
fe6a6187b1
Added Agent API function switch_lead to switch the active call lead_id while
...
the agent is on a live inbound phone call.
git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-20 19:18:08 +00:00
mattf
fb0292f439
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
...
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf
3c044b5671
Added admin user api heading to user modify page, admin.php
...
git-svn-id: svn://192.168.202.10@2669 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-16 17:11:06 +00:00
mattf
a209f24995
report list fix
...
git-svn-id: svn://192.168.202.10@2668 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-14 18:10:15 +00:00
mattf
df3014b304
Moved api_only_user option in admin.php User Modify screen
...
git-svn-id: svn://192.168.202.10@2666 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-10 15:42:47 +00:00
mattf
4e22158f7d
Added phone_number_log API function
...
Added api_only_user User option
git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf
6c1c76f82c
Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
...
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf
8946a89ddb
Added populate_lead_province in-group option
...
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf
4ebe87b629
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
...
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
64386356b6
Added conf_qualify servers option
...
git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
e8359fe1e2
Added agent chat screen colors for agent screen chats
...
git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf
f8b46b5ee1
Added Agent DID Report
...
Fixed issue #982
git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf
951fd67bd9
Added cm_sc_areacode.agi script
...
Added AGI option to Settings Containers
git-svn-id: svn://192.168.202.10@2642 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-06 02:00:16 +00:00
mattf
abd0331775
Updated 3 INSERT SQL queries to specify fields in admin.php
...
git-svn-id: svn://192.168.202.10@2637 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 22:51:45 +00:00
mattf
bf3340537b
Small fix for link on DID modify page with plus sign'+' in did pattern
...
git-svn-id: svn://192.168.202.10@2636 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 20:54:20 +00:00
mattf
97d7d6b771
Updated trunk for new working version 2.14
...
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-27 03:19:23 +00:00
mattf
f56b74bbb1
small admin fixes
...
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf
cfa21bfc5e
Changed script_id to 20 characters max, other small script changes
...
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf
87d47a9839
small fixes in web admin
...
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00
mattf
7c39d151b5
changed timeclock, welcome and agent scripts to use uniform agent screen colors
...
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
765070842b
Added web lead loader phone number length restriction, use system setting to enable
...
Added more options to the callbacks bulk move and bulk change admin utilities
git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-05 07:10:09 +00:00
mattf
3e902086e7
Fixed QM partition problem with new MySQL keyword 'partition'
...
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 16:55:52 +00:00
mattf
18dbaa8ba6
Added User Overall user_new_lead_limit
...
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 01:35:50 +00:00
mattf
52eefe4d80
Changed agi-record_prompts.agi to use DB storage
...
Added more detail to agent screen debug logging
git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-30 04:12:18 +00:00
mattf
808c4b1a3b
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
...
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
4981c16a38
Added Fronter - Closer Detail Report
...
Fixed admin logging bug
Added lead_age option to dispo_move_list.php
git-svn-id: svn://192.168.202.10@2599 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-21 17:35:33 +00:00
mattf
44722cec99
Added required fields screen label feature
...
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
5970a54bb4
Added List Merge utility
...
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
049efc6f7c
Added agent display field option for last local call time
...
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00