ViciDial/agc_2-X
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ad8ce7d43474c301c5bfd1886fb69985e3fd20f0
Commit Graph
44 Commits
Author SHA1 Message Date
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API 
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 19:11:44 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 484b41793c Added agent_allowed_chat_groups to User Groups 
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 14:45:45 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf f1c30b9bfa Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report. 
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 22:33:17 +00:00
mattf 8217920c2d Added country ISO and TLD code database table 
Added framework for crm_iframe extras example code

git-svn-id: svn://192.168.202.10@2443 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-28 15:53:51 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf c4f9e4a502 Added phone options to have call go to dialplan extension instead of voicemail if phone not answered 
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 11:58:37 +00:00
mattf 261f36fd90 Added AST_DNCcom_filter.pl script which allows for direct batch filtering of 
lists within vicidial with the DNC.COM dnc filtering service

git-svn-id: svn://192.168.202.10@2419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-03 12:18:56 +00:00
mattf 8abd73427e Added oldest_logs_date display field to system settings 
Added --vlog-daily option to archive log tables script

git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-25 05:22:14 +00:00
mattf 417e63cf50 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen. 
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-24 17:41:43 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script 
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-10 22:35:41 +00:00
mattf 28f39a42e5 Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field 
with a 1 if it is missing as well as remove a leading 1 from the phone
 number field if it is present.


Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
 module version.

git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-02 21:45:54 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 7579a1cb50 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf 112f973571 Added did_carrier_description, sorting by columns in DID list page, integer sort for user list page in admin.php 
git-svn-id: svn://192.168.202.10@2385 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-27 12:28:28 +00:00
mattf 6d63c87281 Added option to hide users from appearing on real-time report. 
git-svn-id: svn://192.168.202.10@2384 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-26 02:39:22 +00:00
mattf 2946817b9d Added missing DB field to vicidial_users 
git-svn-id: svn://192.168.202.10@2376 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-11 09:59:56 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 502eadb6f4 Added Admin -> Settings Containers to admin web interface to allow more easy 
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-06 21:57:16 +00:00
mattf 53694957ce Added inbound group _lead_reset options for calls hung up or sent to voicemail/message 
git-svn-id: svn://192.168.202.10@2366 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-05 02:59:49 +00:00
mattf adaf80312b Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840 
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-04 15:38:38 +00:00
mattf 0d72474b63 Added option for secondary sorting by vendor_lead_code, Issue #833 
git-svn-id: svn://192.168.202.10@2361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 15:12:05 +00:00
mattf 1bafb8dee7 Added default language in system settings 
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 02:04:21 +00:00
mattf 33e08f96e3 Added Agent Display Fields campaign option 
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-25 22:16:53 +00:00
mattf 79a4605fa1 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf 6a3d4267df Added compatability in the Vicidial code for Asterisk 11 
Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher

git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 03:05:49 +00:00
mattf e41b19c9a6 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf ba55f9d6f5 Added max_queue_ingroup_ DID settings options 
git-svn-id: svn://192.168.202.10@2345 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-09 03:55:04 +00:00
mattf 40bad4cc8a Added user setting for lead_filter_id in no-hopper dialing 
Fixed in-group no-agent call url

git-svn-id: svn://192.168.202.10@2344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-07 15:28:06 +00:00
mattf bb54921c7f Fix for group_handling in-group issue on older upgraded systems. 
git-svn-id: svn://192.168.202.10@2335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-17 13:06:14 +00:00
mattf aed6e76b76 Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen 
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 14:01:05 +00:00
mattf 70dd65db75 Added option to change the background color for agent scripts 
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-09 22:42:25 +00:00
mattf d585982bae Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 16:21:16 +00:00
mattf e213de385f Added DB fields and web administration for chat features 
git-svn-id: svn://192.168.202.10@2329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 11:03:06 +00:00
mattf b2e3eae675 Added POP3 Auth Mode for email, Issue #849 
git-svn-id: svn://192.168.202.10@2321 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-05-15 12:03:07 +00:00
mattf 5caf0f06af fixed dbschema bug, issue #850 
git-svn-id: svn://192.168.202.10@2316 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-05-09 12:28:42 +00:00
mattf be48bab075 small db schema fix from last commit 
git-svn-id: svn://192.168.202.10@2315 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-30 11:51:58 +00:00
mattf 227fc4e246 Added User API functions restrictions and API within-allowed-campaigns list ID restrictions 
git-svn-id: svn://192.168.202.10@2314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-30 10:50:14 +00:00
mattf f90a2f76ce Added webform 3 feature for the agent interface 
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-29 13:40:24 +00:00
mattf a9e7861253 Added option to populate the entry_list_id from the DID when routing to an 
In-Group

git-svn-id: svn://192.168.202.10@2302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-04-04 20:03:33 +00:00
mattf ec7b8adeef Fixed upgrade_2.12 sql file 
git-svn-id: svn://192.168.202.10@2298 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-03-12 13:11:03 +00:00