mattf
b5bc934ca3
Added more concurrent_transfers campaign options
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git-svn-id: svn://192.168.202.10@3261 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-01 19:30:52 +00:00
mattf
6b90fbea52
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
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Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf
d1d4a8fbfc
Added queuemetrics_pausereason system setting
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git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-22 14:53:02 +00:00
mattf
7ec6c91726
Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed.
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git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-29 03:06:03 +00:00
mattf
4ed6a47e08
Updated KHOMP documentation
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git-svn-id: svn://192.168.202.10@3243 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-08 13:51:30 +00:00
mattf
27c1ac08f2
Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php
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git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 14:04:27 +00:00
mattf
b72ebbc9df
Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
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git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf
357efea2be
DB schema fixes to fix issues with vicibox installations
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git-svn-id: svn://192.168.202.10@3232 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-23 13:13:21 +00:00
mattf
346f939676
Fix for Asterisk manager changes since version 13.
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Added optionnal Asterisk security logging script.
git-svn-id: svn://192.168.202.10@3230 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-22 20:08:54 +00:00
mattf
5f92645586
Added options at the campaign and in-group levels to allow you to play alert sounds when a call arrives in the agent's session, in the agents' web browser that they are logged into the agent screen with. Must be enabled in system settings.
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git-svn-id: svn://192.168.202.10@3221 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-08 02:47:19 +00:00
mattf
60ebf4aa9a
Added entries_per_page system setting option, fixed phone relocate conf file load issue
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git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf
6544aeb58c
Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls.
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git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-03 21:28:59 +00:00
mattf
98ea3032ce
Added an optional "send this user a login link email" link to the User Modify page to send a shortcut URL link for the agent to more easily log into the agent screen. Must be enabled in System Settings.
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git-svn-id: svn://192.168.202.10@3207 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-01 19:32:29 +00:00
mattf
d0629d0e27
Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options
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git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-11 05:47:18 +00:00
mattf
3a49650daa
Added support for KHOMP AMD solution
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git-svn-id: svn://192.168.202.10@3198 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-10 22:22:47 +00:00
mattf
97be97fba5
Added system settings option to require passwords of a set minimum length.
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This setting affects User passwords, Phone and Server registration passwords and the System Settings default passwords.
git-svn-id: svn://192.168.202.10@3196 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-07 08:16:50 +00:00
mattf
5faec0d8e5
Added OpenSIPs CID Name settings
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git-svn-id: svn://192.168.202.10@3193 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-05 05:08:29 +00:00
mattf
77da023583
Updates for SIP event logging
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git-svn-id: svn://192.168.202.10@3192 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-30 20:45:09 +00:00
mattf
dc570d95b3
Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group.
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Added more features to CallerID_log_report.php
git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-23 17:37:16 +00:00
mattf
5f11a8eb1b
Added CID Group Type of NONE
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git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-08 18:41:52 +00:00
mattf
95aac24764
Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting.
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git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-02 14:08:35 +00:00
mattf
e9e2d442dc
Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts.
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git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-22 04:42:45 +00:00
mattf
9cf91dfa68
Added System Setting to hide the first web form button on the agent screen.
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Added System Setting options for alternate agent screen recording buttons. This includes different wording, different sizes and removing the blank space below the recording buttons.
git-svn-id: svn://192.168.202.10@3167 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-14 16:40:08 +00:00
mattf
cae5abfd3a
Added a per-User option to define an additional Status Group of call statuses that agents can use to disposition all calls they handle.
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Added amd_type campaign setting for future feature.
git-svn-id: svn://192.168.202.10@3162 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-11 21:51:14 +00:00
mattf
8fddc9aa22
Added Campaign option for Dial Timeout Lead overrides, allowing you to set up a Settings Container with values for manual-dial and/or auto-dial lead fields and associated values that will tie to different Dial Timeouts.
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git-svn-id: svn://192.168.202.10@3160 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-08 18:42:08 +00:00
mattf
633badd8d4
git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-01 20:43:18 +00:00
mattf
37f62d3836
Added User Maximum Inbound Calls Filters features
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git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf
12c1e67816
DB schema fix
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git-svn-id: svn://192.168.202.10@3140 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-02 13:19:25 +00:00
mattf
9b78364691
Added 'logtable' SIP action, added sip actions to auto-dial calls
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git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-26 05:02:28 +00:00
mattf
151d938a9e
Added bench agent assign manager script,
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Fixed small bug with outbound calling report
git-svn-id: svn://192.168.202.10@3131 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-08-26 12:47:21 +00:00
mattf
af96dd1578
Added framework for new SIP logging features
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Fixed database issue with Call Quotas
git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-25 22:17:02 +00:00
mattf
fb563fe4fc
Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
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git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf
1c01e4261f
Added new options for campaign agent_screen_time_display setting
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added CONNECTED column to Agent Time Detail report
git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 01:32:07 +00:00
mattf
cf1951e297
Fix for script variable issue in vicidial.php
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Added extras/add_DNC_test.php script
git-svn-id: svn://192.168.202.10@3113 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-17 15:19:42 +00:00
mattf
0b5049eb7e
Added experimental SIP event logging
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git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
9b3009b6d8
Added list_status_modification_confirmation feature
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git-svn-id: svn://192.168.202.10@3105 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-30 14:16:35 +00:00
mattf
ece809a85b
Added enable_status_mismatch_leadloader_option to the web lead loader
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git-svn-id: svn://192.168.202.10@3095 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-08 04:17:59 +00:00
mattf
836c6ec249
Changed routing_initiated_recordings to default to Y
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git-svn-id: svn://192.168.202.10@3094 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-25 00:02:16 +00:00
mattf
b7fa9c50e0
Added Admin User Redirect URL settings
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git-svn-id: svn://192.168.202.10@3089 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-14 14:09:31 +00:00
mattf
82c8956291
Added user override option for next_dial_my_callbacks
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git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-06 20:29:36 +00:00
mattf
e90ac24b7d
Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering
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Added new AST_activity_log_export.pl script to export selected data and send to an FTP server
git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-27 16:49:15 +00:00
mattf
8b9bc18279
Added more options to the Campaign "Hide Call Log Info" feature to be able to show only the last X number of calls in the Lead Info screen. Also added a User Override setting for this feature.
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git-svn-id: svn://192.168.202.10@3076 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 14:04:29 +00:00
mattf
046f688008
on new systems, default allowed --ALL-- user group settings
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git-svn-id: svn://192.168.202.10@3074 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 01:31:40 +00:00
mattf
89adc00dab
Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
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git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf
8add47af4f
Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature
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git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-23 15:36:11 +00:00
mattf
4b39c8b86a
Added recent session per-call logging and force_fronter_audio_stop Agent API function
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git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-22 18:32:05 +00:00
mattf
1430274774
Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers.
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git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-09 08:49:57 +00:00
mattf
41c05ddb3b
Added external_web_socket_url option
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Fix for RINGAGENT calls in AST_update script
git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-04 00:28:42 +00:00
mattf
64a0c43282
Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups.
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git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-27 04:27:51 +00:00
mattf
2903442d89
Added campaign setting to filter ANYONE Scheduled Callbacks by the DNC settings set in the campaign
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git-svn-id: svn://192.168.202.10@3038 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-25 01:18:18 +00:00