ViciDial/agc_2-X
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b701bb5560581a065ff5fc59db68be82d3d002fd
Commit Graph
395 Commits
Author SHA1 Message Date
mattf b701bb5560 Added CAMPCUST dialplan variable definition for outbound calls 
git-svn-id: svn://192.168.202.10@2008 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-08-02 12:25:05 +00:00
mattf 06b424c676 Added status deduplicate checking for web-based lead loader without having to use templates 
Fixed small admin.php bug with state call times

git-svn-id: svn://192.168.202.10@2007 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-08-02 10:55:43 +00:00
mattf 02efca988a Added the ability to deduplicate leads based upon statuses in the web based lead loader using templates only 
git-svn-id: svn://192.168.202.10@2004 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-29 19:31:17 +00:00
mattf 691e4469a2 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script. 
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-16 18:44:34 +00:00
mattf 98d58e4c17 Added Reset Lead-Called-Status for Campaigns page to Admin Utilities 
Added System Summary screen as default admin.php screen instead of User List

git-svn-id: svn://192.168.202.10@2000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-15 13:29:53 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-06-15 16:08:13 +00:00
mattf 5efdca33d6 Added PLOGIN lookup option and no-prompt extension feature to the agi-phone_monitor.agi script 
git-svn-id: svn://192.168.202.10@1985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-20 16:39:28 +00:00
mattf 60b20dfb4a Added outbound state call time holidays functionality 
git-svn-id: svn://192.168.202.10@1983 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-10 17:53:40 +00:00
mattf 9f55e52282 Updated versions of files in new branch 2.7 
Updated trunk versions to 2.8

git-svn-id: svn://192.168.202.10@1982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-09 03:18:11 +00:00
mattf df7a432c2f Cleanup of agent code for other language builds 
Update and cleanup of agent and admin language translation files
Update of agent and admin other languages static builds

git-svn-id: svn://192.168.202.10@1980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-09 02:26:00 +00:00
mattf 49076e79af Added AST_timecheck.pl script to check for Asterisk update sync issues. Also added red indicator on Reports page servers table if server falls out of sync. 
git-svn-id: svn://192.168.202.10@1977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-03 20:10:31 +00:00
mattf 813765ce6b Added Survey No Response DROP option to send no-response calls to the campaign drop method 
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 11:19:55 +00:00
mattf 39e00ca770 Added NANPA areacode and prefix phone number validation and timezone setting options to the admin web lead loader, the Non-Agent API and the CLI lead loader. 
git-svn-id: svn://192.168.202.10@1967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-21 01:43:34 +00:00
mattf 92368ed85c doc updates for new callback duplicate check feature 
git-svn-id: svn://192.168.202.10@1962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-15 03:51:41 +00:00
mattf ae07a44be1 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database. 
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-14 23:46:14 +00:00
mattf c35a591983 Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls 
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-13 00:56:06 +00:00
mattf a807133d73 Added agent_status function to the non-agent API 
git-svn-id: svn://192.168.202.10@1953 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-05 21:11:09 +00:00
mattf 38001880d9 Added user_group as a script, form, webform, start_call_url and dispo_call_url variable 
git-svn-id: svn://192.168.202.10@1952 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-03 03:42:05 +00:00
mattf 6322236f54 Added agi-phone_monitor.agi script to allow better phone-only monitoring of agents using agent user ID or phone extension. Read UPGRADE doc for instructions on how to set up. 
git-svn-id: svn://192.168.202.10@1951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-03 02:03:12 +00:00
mattf 4eb3174583 Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options 
Converted ereg to preg in the agc agent interface PHP scripts

git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 04:52:48 +00:00
mattf 04c4998495 Added Level 8 Disable Add option to system settings 
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-22 02:53:19 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf 6b174c3953 More updates for non-latin characters email handling 
git-svn-id: svn://192.168.202.10@1930 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-30 03:17:31 +00:00
mattf caf44ed315 better support for non-latin email characters. 
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-27 05:30:12 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default 
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 05:20:26 +00:00
mattf 9f3d14d0e1 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions 
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending 
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-21 02:19:31 +00:00
mattf 96f8e9bbcd Added QC functionality 
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-16 21:12:44 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf d6aabb9043 Added basic lead management tools to the Admin Utilities 
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-14 23:15:42 +00:00
mattf 0b6c4bcf0d Added more validation of agent sessions to prevent double-logins 
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-29 11:11:16 +00:00
mattf 4df31bfc4e Added servers svn version information 
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-28 03:51:39 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message 
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-19 13:43:41 +00:00
mattf 46ebfe0ed8 Added update_log_entry function to the non-agent API 
git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 20:18:39 +00:00
mattf 89e8d57666 Added user_group_status and in_group_status functions to the non-agent-api 
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 00:45:56 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging 
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-31 21:19:27 +00:00
mattf 648681fa64 Added non-loading webphone options and API agent call and webphone url functions 
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-20 15:08:18 +00:00
mattf 8be49547d2 Added Callback User Transfer page 
formatting changes to inbound daily report

git-svn-id: svn://192.168.202.10@1851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-19 05:35:03 +00:00
mattf 65f160d65d Added add_group_alias non-agent API function 
Added System Settings option to disable list counts in admin web screens

git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-10 14:23:21 +00:00
mattf b6a201f6b0 Added recording and webserver functions to the agent API 
git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-10 12:31:28 +00:00
mattf 575da442b3 Added Max Stats download feature to admin.php 
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-14 02:11:55 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu 
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-06 21:01:55 +00:00
mattf 3d26ea0cd1 Added Japanese agent interface, set 2.4 branch for RC 2 
git-svn-id: svn://192.168.202.10@1836 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-28 03:06:58 +00:00