ViciDial/agc_2-X
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Author SHA1 Message Date
mattf bb5a774690 Added Wait Time options to in-groups. This is different from the Estimated Hold Time options because this is based only on the customer wait time. Also, second and third options were added for both allow the offering of a press 1, 2 and 3 option in the wait/hold time option features 
git-svn-id: svn://192.168.202.10@1481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-19 18:12:41 +00:00
mattf 4c5ab4a3b6 Added Non-Agent API function for updating leads: update_lead 
Allows for searching by lead_id, vendor_lead_code and phone_number as well as the ability to insert a new lead if no results found. Works with custom fields as well.

git-svn-id: svn://192.168.202.10@1480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-18 07:42:32 +00:00
mattf 4140b1b4db Small bug fixes and link additions involving custom list fields 
git-svn-id: svn://192.168.202.10@1479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 15:16:16 +00:00
mattf eeb599216b Added recording fields output options to Calls Export Report 
git-svn-id: svn://192.168.202.10@1478 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 06:48:15 +00:00
mattf 9ea5588dfe Added ability to run selected reports from a mysql slave server 
Added date links to timeclock detail user links
Added entry_list_id field to vicidial_list for use in defining list that custom fields were associated with

git-svn-id: svn://192.168.202.10@1477 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-13 04:55:34 +00:00
mattf 661c174894 changed vicidial_hopper table to MEMORY engine 
git-svn-id: svn://192.168.202.10@1476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-08 15:18:09 +00:00
mattf abaa669ca2 3rd gen lead loader, changed list ID override and phone code override to pull-down lists 
git-svn-id: svn://192.168.202.10@1475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-08 12:02:59 +00:00
mattf 1e6578090d Added ability to purge only one campaign's leads in the hopper, issue #349 
git-svn-id: svn://192.168.202.10@1474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:41:54 +00:00
mattf de72eb8d6b doc updates for new perl modules required for 3rd gen web-based lead loader 
git-svn-id: svn://192.168.202.10@1473 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:18:39 +00:00
mattf 6bb93a7253 Added third generation web-based lead loader capable of loading more data 
file types and optionally loading all of them with custom list fields. 
You must install the following perl modules on your web server for this
new lead loader to work:
	cpan> install Spreadsheet::XLSX
	cpan> install Spreadsheet::Read
To get to the new lead loader, click to:
	Lists -> Load New Leads -> 3rd Gen Lead Loader
Here is a list of the file formats(by file extension) that are now
supported by the third generation web lead loader:
	TXT  - tab or pipe delimited
	CSV  - comma separated values
	XLS  - MS Excel 2000/XP
	XLSX - MS Excel 2007+
	SXC  - OpenOffice.org First Generation Spreadsheet
	ODS  - OpenOffice.org OpenDocument Spreadsheet

git-svn-id: svn://192.168.202.10@1472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:10:01 +00:00
mattf f11a1df1f7 Added ability to load lead data into custom fields of lists using the web-based lead loader, only works with CSV and TXT files, and you must use a list ID override and select Custom Format. 
git-svn-id: svn://192.168.202.10@1471 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-05 23:39:00 +00:00
mattf 76b5d2f260 Added several new options to agi-AGENT_route.agi 
Added ability to send vendor_lead_code as a channel variable into the ALL_inbound AGI script when using VIDPROMPT Call Handle methods

git-svn-id: svn://192.168.202.10@1470 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-05 18:14:27 +00:00
mattf df4460dc8e fixed bug 362, issue with some state call times not being implemented 
git-svn-id: svn://192.168.202.10@1469 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 19:44:32 +00:00
mattf b8c7c61f52 minor fix for outbound interval report, bug 351 
git-svn-id: svn://192.168.202.10@1468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 19:21:55 +00:00
mattf ba1b9d02d4 added custom fields import ability to the add_lead function in the non-agent API 
git-svn-id: svn://192.168.202.10@1467 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 16:38:58 +00:00
mattf a97f5f247d Added filter for special characters in web-based lead loader 
git-svn-id: svn://192.168.202.10@1466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 15:48:06 +00:00
mattf 0d3cd1ad44 changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script 
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 02:05:41 +00:00
mattf 7681853d9c Added ability to display and edit custom fields in the lead modification page 
git-svn-id: svn://192.168.202.10@1464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-03 17:32:08 +00:00
mattf 197d6406b1 small fix for custom fields in functions.php 
git-svn-id: svn://192.168.202.10@1463 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-02 21:20:07 +00:00
mattf ba7b103518 Added Custom List Fields functions to the Admin and Agent web interfaces. To activate you need to enable custom fields in system settings, then you can go to the Lists section to add custom fields to a list. The fields are tied to a list, not a campaign, and they can be displayed in a new tab in the agent interface, and there is a new option to have the Get Call Launch open this custom fields tab upon a call being sent to the agent. Also, the Calls Export Report and the List Download feature include the custom fields values for the leads exported. There is currently no way to import data through the lead loader into custom fields. 
git-svn-id: svn://192.168.202.10@1462 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-02 19:59:28 +00:00
mattf 4b3a3f6474 Renamed the password fields in the modify phone page for the admin interface 
Added SCRIPT field type to custom fields

git-svn-id: svn://192.168.202.10@1461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-29 06:47:02 +00:00
mattf b0429123c3 Added code to deal with Asterisk Manager API logoff timeout changes in several scripts. 
git-svn-id: svn://192.168.202.10@1460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-25 19:41:54 +00:00
mattf 9aba8cde5c Added new code to vicidial.php to help deal with agents on poor network connections. New vicidial.php option is $conf_check_attempts 
git-svn-id: svn://192.168.202.10@1459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-25 16:53:26 +00:00
mattf 92dd8f87e3 Fixed preset and timer bugs in vdc_db_query.php for auto-dial calls 
Added new format to lead loader

git-svn-id: svn://192.168.202.10@1458 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-25 13:20:43 +00:00
mattf 9e9c8b751c Fix for dispo call url bug related to dialed number and label 
git-svn-id: svn://192.168.202.10@1457 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-24 18:06:46 +00:00
mattf 5a7a9ce269 do not overwrite security_phrase in outbound survey campaigns if it is populated 
git-svn-id: svn://192.168.202.10@1456 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-24 01:00:50 +00:00
mattf 5928c40d9c Added ability for inbound calls to take priority over outbound campaign calls in the outbound call handling process 
git-svn-id: svn://192.168.202.10@1455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-23 17:55:11 +00:00
mattf 4e12d93676 Added custom default field names for fields in the agent interface. Defined in the Admin System Settings 
git-svn-id: svn://192.168.202.10@1454 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-23 02:42:22 +00:00
mattf 9202d72b30 Added function for start_call_url to work with remote agents 
git-svn-id: svn://192.168.202.10@1453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 15:25:32 +00:00
mattf c0319d3744 Added TTS voice as a web-configurable field defined per TTS entry 
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 03:55:26 +00:00
mattf 4b696a299f fixed small bug in calltime AGI script 
git-svn-id: svn://192.168.202.10@1451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 01:41:50 +00:00
mattf 7e7f7448cd Added admin_web_directory system settings variable for non-default admin web directories 
git-svn-id: svn://192.168.202.10@1450 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-21 14:39:59 +00:00
mattf 87e06eef59 small fix for callcard admin 
git-svn-id: svn://192.168.202.10@1449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-19 14:37:44 +00:00
mattf b5e642692c Added Spanish and French sounds for date and say functions to work in those languages 
git-svn-id: svn://192.168.202.10@1448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-19 14:08:05 +00:00
mattf e9fdf10eaf Added middle_initial as editable field in modify lead page 
minor fix for admin.php

git-svn-id: svn://192.168.202.10@1447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-18 05:59:37 +00:00
mattf fccc932b0c Added help for Call Menu changes made in the last commit 
git-svn-id: svn://192.168.202.10@1446 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-17 13:21:52 +00:00
mattf 16470fa44f Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus 
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-17 04:01:30 +00:00
mattf 53134347cd Added dccsv52 import file format 
changed hopper to calculate dialable leads every minute for active campaigns, instead of only when leads are loaded for a campaign

git-svn-id: svn://192.168.202.10@1444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-16 13:28:53 +00:00
mattf e5366d85e6 Added Agent API functions for Send DTMF, Park Customer and the Transfer Conference functions as well 
Backported two small bug fixes to 2.2 branch

git-svn-id: svn://192.168.202.10@1443 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-28 02:26:51 +00:00
mattf 347b530093 added cleaning of north american CID(1 prefix) in ALL_inbound script and resetting of on-hold interval after hold-time-option played 
git-svn-id: svn://192.168.202.10@1442 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-27 05:27:05 +00:00
mattf e2516b72aa fixed minor bug in alt language translations related to no hopper leads and manual dialing 
git-svn-id: svn://192.168.202.10@1441 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-27 04:04:38 +00:00
mattf c2dfe440a7 Added utility in CallCard section to generate new card IDs and added view-by-Run function 
update Italian agc_it translation

git-svn-id: svn://192.168.202.10@1440 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-27 00:58:08 +00:00
mattf a2fea97950 fixed multi-server remote agent issue 
added agent screen resolution change utility for ubuntu

git-svn-id: svn://192.168.202.10@1438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-24 20:00:00 +00:00
mattf 1b64716a97 Added In-group options for setting the length of the on hold message and the hold time option press message as well as offering the option to have those two prompts be non-blocking and allow existing newer calls through to agents while the prompts are playing 
git-svn-id: svn://192.168.202.10@1437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-23 19:03:35 +00:00
mattf ab2b1ff4ec Added Call Time after-hours filename override options used by inbound groups 
Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled

git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-18 11:19:12 +00:00
mattf 606c1a191a changed hold time callback filename to hold time after press filename and it now works after all PRESS_ hold time options if customer presses 1. 
changed user_login_first in vicidial.php to attempt full login in one step after gathering phone login values from user record.

git-svn-id: svn://192.168.202.10@1435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-14 03:44:23 +00:00
mattf 6c58ee31af small fixes for inbound PRESS changes 
added csvdcref51 CLI lead loader format

git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-13 19:39:34 +00:00
mattf ca17d238a0 Added hide_timeclock_link option to vicidial.php options.php 
git-svn-id: svn://192.168.202.10@1433 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-13 11:31:14 +00:00
mattf 7f02451148 Added several "PRESS-1" options to Hold Time Options settings for in-groups 
git-svn-id: svn://192.168.202.10@1432 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-13 01:53:02 +00:00
mattf e72a328dc3 Added DISPLAY readonly field typ to custom list fields 
git-svn-id: svn://192.168.202.10@1429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-10 15:48:02 +00:00