Commit Graph
656 Commits
Author SHA1 Message Date
mattf bdbf4cc3b9 Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
Changed web admin sidebar menu design

git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00
mattf 4e295c5558 Changed AC-CID changes to log to the same entry instead of one per record
git-svn-id: svn://192.168.202.10@2491 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-13 11:58:16 +00:00
mattf bf033c4646 Added select/deselect all options to AC-CID modify page. Reworked max stats calculations
git-svn-id: svn://192.168.202.10@2490 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-13 02:07:44 +00:00
mattf 5ca41ee715 Added new webphone options
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf 3fd75a75c6 Added Alternate IVR(Call Menu) Logging options
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 05:08:50 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-05 15:12:59 +00:00
mattf 2a9ea0d9c4 Added settings-report_default_format and help text for several reports
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-22 19:04:44 +00:00
mattf 195170d696 Added recording access options
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-16 21:09:28 +00:00
mattf 132d7b60a9 Fixed SQL issues with making changes in admin.php, Issue #913
git-svn-id: svn://192.168.202.10@2466 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-11 11:30:18 +00:00
mattf 8e96a477da Added new campaign setting for Manual Dial Hopper Check, Issue #881
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-09 13:37:14 +00:00
mattf 4bdbb6c06a Fixed user modification issue with certain manager user settings
git-svn-id: svn://192.168.202.10@2462 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 22:44:49 +00:00
mattf 0f8a9bda01 tiny fix for user preset search option
git-svn-id: svn://192.168.202.10@2461 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 20:37:22 +00:00
mattf 8c815570cf Added disable_user_group_bulk_change option to options.php
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 19:36:32 +00:00
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 12:54:20 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf 484b41793c Added agent_allowed_chat_groups to User Groups
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 14:45:45 +00:00
mattf 7192aede07 Fixed admin logging in several places in admin.php
git-svn-id: svn://192.168.202.10@2450 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 06:15:54 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf f1c30b9bfa Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report.
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 22:33:17 +00:00
mattf 2993823788 Changes to Chat In-group Modify page
git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-21 12:53:27 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-20 21:28:58 +00:00
mattf 8397e34f2c Added new version of Inbound Report that allows restricting results by Call Time
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-16 15:57:54 +00:00
mattf b38c00306e Added more available variables to the Phone NVA call URL feature
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-15 04:16:25 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-11 14:56:18 +00:00
mattf c4f9e4a502 Added phone options to have call go to dialplan extension instead of voicemail if phone not answered
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:58:37 +00:00
mattf 78e6725ca2 Added links to search page from called counts within this list table of list modify page in admin.php
git-svn-id: svn://192.168.202.10@2421 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 02:49:41 +00:00
mattf 7e43da137e Added option to several reports to search the archived logs
git-svn-id: svn://192.168.202.10@2418 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-27 00:01:37 +00:00
mattf 8abd73427e Added oldest_logs_date display field to system settings
Added --vlog-daily option to archive log tables script

git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-25 05:22:14 +00:00
mattf 417e63cf50 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen.
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 17:41:43 +00:00
mattf d53c765d1d Small fixes for admin.php and agent time detail report
git-svn-id: svn://192.168.202.10@2411 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-13 18:25:53 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00
mattf 28f39a42e5 Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field
with a 1 if it is missing as well as remove a leading 1 from the phone
 number field if it is present.


Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
 module version.

git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-02 21:45:54 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf acf5f9a5be minor fix to admin.php copying campaign restrictions
git-svn-id: svn://192.168.202.10@2398 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-19 10:43:26 +00:00
mattf c85f7302a9 tiny fix for header info in admin.php
git-svn-id: svn://192.168.202.10@2397 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-08 03:57:56 +00:00
mattf 9cdfa79567 Added links and lists for DIDs and Call Menus in use in sections in admin.php, Issue #835
git-svn-id: svn://192.168.202.10@2396 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-08 02:37:43 +00:00
mattf 7579a1cb50 Added logging of DNC list insertion and deletion to vicidial_dnc_log table
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-01 01:12:58 +00:00
mattf fd458f1375 Separated User Group permissions for Inbound Report report by in-group and by DID
git-svn-id: svn://192.168.202.10@2388 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-28 17:05:02 +00:00
mattf 0b510582ce Added integer sort for phones listing in admin.php
git-svn-id: svn://192.168.202.10@2386 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-27 12:39:15 +00:00
mattf 112f973571 Added did_carrier_description, sorting by columns in DID list page, integer sort for user list page in admin.php
git-svn-id: svn://192.168.202.10@2385 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-27 12:28:28 +00:00
mattf 6d63c87281 Added option to hide users from appearing on real-time report.
git-svn-id: svn://192.168.202.10@2384 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-26 02:39:22 +00:00
mattf 7b6efc9152 Added more permission validation before deleting records in admin.php, issue #893
git-svn-id: svn://192.168.202.10@2381 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-17 20:35:52 +00:00
mattf 9d007f8438 Added optional GPG audio recording encryption.
Added option to use RECID as a recording filename variable.

git-svn-id: svn://192.168.202.10@2378 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-16 02:20:11 +00:00
mattf c3384688b7 Added $active_only_default_campaigns options.php option for Campaigns Listings in admin.php
git-svn-id: svn://192.168.202.10@2375 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-09 19:17:18 +00:00
mattf cbe2ed1402 Fix for issue #887, Added new User Group options for Allowed Reports to control the Report Page Servers Summary and the Admin Utilities Page
git-svn-id: svn://192.168.202.10@2371 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-09 06:07:42 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-08 19:47:33 +00:00
mattf 502eadb6f4 Added Admin -> Settings Containers to admin web interface to allow more easy
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-06 21:57:16 +00:00
mattf 53694957ce Added inbound group _lead_reset options for calls hung up or sent to voicemail/message
git-svn-id: svn://192.168.202.10@2366 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-05 02:59:49 +00:00
mattf adaf80312b Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-04 15:38:38 +00:00
mattf 0d72474b63 Added option for secondary sorting by vendor_lead_code, Issue #833
git-svn-id: svn://192.168.202.10@2361 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-28 15:12:05 +00:00