ViciDial/agc_2-X
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be4e2b2743f2f3366098f8b1a9111066713e1214
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56 Commits
Author SHA1 Message Date
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf cf282e76fe Fixed extended alt dial bug in agent scripts 
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-12 05:44:35 +00:00
mattf bda5c4362b Updated install documentation 
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 22:07:02 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf 2b2bffe598 Added Agent Time Detail report 
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 03:11:13 +00:00
mattf 3cf82d9aa6 fix voicemail configuration issues 
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-09 16:55:36 +00:00
mattf c04b5444b6 many docs updates, removing of older files 
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 15:14:39 +00:00
mattf c3aeac7f81 Fixed bug in vdc_db_query.php for auto-dial outbound calls 
Added screenlog log rolling in roll logfile script

git-svn-id: svn://192.168.202.10@1071 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-11 20:08:23 +00:00
mattf 3590df00ad Added agent status and multi-day detail reports 
git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-08 11:32:25 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf ea39b9c597 Added Vtiger user synchronization 
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-02 19:29:25 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php 
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 21:32:45 +00:00
mattf 7431ac58e5 Changed lists listing displays with more informationa dn sorting links. 
git-svn-id: svn://192.168.202.10@1009 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-18 14:35:05 +00:00
mattf d51d233d73 Added another level of timeclock checking to vicidial.php 
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-17 00:20:11 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report 
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-09 05:35:10 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts 
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-05 09:53:23 +00:00
mattf d15e029154 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
mattf 52cc41ffe2 documentation updates 
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 08:26:17 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf 7ec8917bdc fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections 
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-10 05:36:59 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf ff5360862e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing 
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 13:15:43 +00:00
mattf 704702bfa9 updated docs 
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-18 14:16:19 +00:00
mattf 9ef6698889 docs update 
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 08:30:59 +00:00
mattf 725d2a7839 updated docs 
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-31 09:43:38 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation. 
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-25 01:53:15 +00:00
mikec 422f1dbe14 Added Switch as a required CPAN perl libary 
git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-11 20:44:23 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 4fcf7dfdcf Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings 
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-03 05:30:22 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script 
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-24 08:48:40 +00:00
mattf 83d98e97ac Several bug fixes for remote agents,CLI lead loading, vdc_db_query 
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-08 13:40:05 +00:00
mattf 9de4a959fb added option for install.pl to build entries for phones --build_phones_conf 
updated docs

git-svn-id: svn://192.168.202.10@772 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-22 09:10:51 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf f83b030d7e documentation updates 
flag for release 2.0.4

git-svn-id: svn://192.168.202.10@742 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-03 05:57:47 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php 
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-30 09:12:04 +00:00
mattf 76e5d3e318 documentation updates 
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-18 08:30:07 +00:00
mattf 354f7da9fc docs updates 
fixed bug in MySQL create sql file

git-svn-id: svn://192.168.202.10@716 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-14 14:47:07 +00:00
mattf 5a7674b47b fixed bug in AST_DB_optimize script 
fixed issues with tz_divide script
docs updates

git-svn-id: svn://192.168.202.10@708 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-09 22:35:58 +00:00
mattf bb77c6a404 docs updates and added new bin script to divide leads by timezone 
git-svn-id: svn://192.168.202.10@707 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-06 08:23:43 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options 
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-22 17:47:00 +00:00
mattf fcf87b33a5 added monitorDONE path to install.pl script 
added instruction to REQUIRED_APPS doc if upgrading to Asterisk 1.4
fixed bug in selectiveCID AGI script

git-svn-id: svn://192.168.202.10@688 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-12 16:58:56 +00:00
mattf 18c145c8cb added program to remove non-sale recordings from recording archive server 
added commands for purging of old recordings and logs to crontab in INSTALL docs

git-svn-id: svn://192.168.202.10@680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-17 19:03:56 +00:00
mattf f4d1611863 added optional AGC agent transfer log functionality to log all calls going to an agent in a text log file on the web server in the agc directory. vdc_db_query.php, admin.php, database change to system_settings table 
git-svn-id: svn://192.168.202.10@678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-08 14:06:08 +00:00