Commit Graph
1480 Commits
Author SHA1 Message Date
mattf c5be4f2efd Made several URL form input fields longer in admin web screens
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-01 02:23:41 +00:00
mattf 5db14aec2e Fix for non-pausecode display in HTML format in realtime report
git-svn-id: svn://192.168.202.10@2502 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-31 23:49:02 +00:00
mattf 2f3d06d697 small sql fix for system settings in audio store and callcard admin
git-svn-id: svn://192.168.202.10@2501 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-31 10:38:13 +00:00
mattf 9b3e5a6eb6 Redesign of Admin sub-menu and added icons for web admin
Fixed issues with missing navigation elements

git-svn-id: svn://192.168.202.10@2500 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-30 20:03:21 +00:00
mattf 93eda07575 Fixed issue with names and non-latin setting in two agent reports
git-svn-id: svn://192.168.202.10@2499 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-30 12:49:15 +00:00
mattf d3ad5623ac Fix for DST time and editing entries
git-svn-id: svn://192.168.202.10@2498 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-29 20:11:57 +00:00
mattf 86a26bdf80 Fixed display bugs in admin web interface
git-svn-id: svn://192.168.202.10@2497 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-28 23:31:36 +00:00
mattf 2fb1198308 Added report_display_type option and several design changes to the real-time report
git-svn-id: svn://192.168.202.10@2496 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-28 07:18:27 +00:00
mattf 6e80c3d6d9 Reworked System Summary Screen and several other design elements for the admin web interface
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-27 06:07:21 +00:00
mattf e18431594a Fixed issue #934, phone_login
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 14:07:51 +00:00
mattf 4344be08a3 Fixed issue #933, variables
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 13:50:06 +00:00
mattf bdbf4cc3b9 Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
Changed web admin sidebar menu design

git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00
mattf 4e295c5558 Changed AC-CID changes to log to the same entry instead of one per record
git-svn-id: svn://192.168.202.10@2491 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-13 11:58:16 +00:00
mattf bf033c4646 Added select/deselect all options to AC-CID modify page. Reworked max stats calculations
git-svn-id: svn://192.168.202.10@2490 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-13 02:07:44 +00:00
mattf 0df79776b1 Added talk_time_trigger and exclude_status options to dispo_move_list.php
Fixed HTML display issue in agent status detail report

git-svn-id: svn://192.168.202.10@2489 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-11 11:51:42 +00:00
mattf 5ca41ee715 Added new webphone options
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf 3fd75a75c6 Added Alternate IVR(Call Menu) Logging options
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 05:08:50 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-05 15:12:59 +00:00
mattf c72262c275 Lengthened user name field in Agent status and time detail reports
git-svn-id: svn://192.168.202.10@2483 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-02 03:14:49 +00:00
mattf d9de5eea48 Added option to show in-group color in real-time report agent records
Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports

git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-28 00:45:18 +00:00
mattf cdbe387cd9 Fixed XSS security issue, issue #929
git-svn-id: svn://192.168.202.10@2481 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-27 15:13:54 +00:00
mattf 4b815c75b4 Fixed issue with blind monitoring, Issue #924
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-11 17:36:10 +00:00
mattf 87843ea3ee Changed chat_customer so that chat contents will stay on custom screen after agent ends chat. Issue #916
git-svn-id: svn://192.168.202.10@2479 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-02-03 16:32:13 +00:00
mattf c830879353 Fix for Status flags vertical display in latest web browsers
git-svn-id: svn://192.168.202.10@2478 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-31 16:36:09 +00:00
mattf ba7b11789b Small fix for custom fields
git-svn-id: svn://192.168.202.10@2477 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-30 21:30:14 +00:00
mattf 6679a207d1 changed help.php to use consistent authentication variable filtering
git-svn-id: svn://192.168.202.10@2475 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-23 01:13:03 +00:00
mattf 2a9ea0d9c4 Added settings-report_default_format and help text for several reports
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-22 19:04:44 +00:00
mattf 076cb0fb42 Added EXTENDED_2 option with term_reason field to Export Calls Report
git-svn-id: svn://192.168.202.10@2473 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-21 17:52:45 +00:00
mattf dc891d5959 Added show_email variable for chat_customer
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-21 03:38:25 +00:00
mattf 195170d696 Added recording access options
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-16 21:09:28 +00:00
mattf e3752dd496 Fix for numeric audio files in playback function in the agent API
git-svn-id: svn://192.168.202.10@2467 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-13 19:57:42 +00:00
mattf 132d7b60a9 Fixed SQL issues with making changes in admin.php, Issue #913
git-svn-id: svn://192.168.202.10@2466 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-11 11:30:18 +00:00
mattf 8e96a477da Added new campaign setting for Manual Dial Hopper Check, Issue #881
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-09 13:37:14 +00:00
mattf 4dde6be345 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen.
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-09 02:23:52 +00:00
mattf 2deeac7ee4 Deactivated several call action buttons while Email/Chat handling in the agent screen
git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-07 03:26:46 +00:00
mattf 4bdbb6c06a Fixed user modification issue with certain manager user settings
git-svn-id: svn://192.168.202.10@2462 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 22:44:49 +00:00
mattf 0f8a9bda01 tiny fix for user preset search option
git-svn-id: svn://192.168.202.10@2461 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 20:37:22 +00:00
mattf 8c815570cf Added disable_user_group_bulk_change option to options.php
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 19:36:32 +00:00
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-06 12:54:20 +00:00
mattf fc2d42c3f8 Fixed SQL errors in user group bulk change script
git-svn-id: svn://192.168.202.10@2457 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-05 17:37:56 +00:00
mattf 4d38b55a99 new Dutch pause/active buttons, issue #879
git-svn-id: svn://192.168.202.10@2456 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-05 00:55:30 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 19:11:44 +00:00
mattf 98bdb3dd8e disabled debug logging in manager_send.php
git-svn-id: svn://192.168.202.10@2454 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 15:00:23 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf 484b41793c Added agent_allowed_chat_groups to User Groups
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 14:45:45 +00:00
mattf 7192aede07 Fixed admin logging in several places in admin.php
git-svn-id: svn://192.168.202.10@2450 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-31 06:15:54 +00:00
mattf a676525823 Fixed transfer of parked call logging issue #901
git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 14:23:21 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf f4f4030d33 Fixed issue #907, script reload after canceling manual 3way call in vicidial.php
git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 03:42:32 +00:00
mattf 53ad49115f Added daily breakdown option to the Agent Performance Detail report
Added archive search option to several reports

git-svn-id: svn://192.168.202.10@2446 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 02:19:42 +00:00