Commit Graph
502 Commits
Author SHA1 Message Date
mattf c5be4f2efd Made several URL form input fields longer in admin web screens
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-01 02:23:41 +00:00
mattf 6e80c3d6d9 Reworked System Summary Screen and several other design elements for the admin web interface
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-27 06:07:21 +00:00
mattf e18431594a Fixed issue #934, phone_login
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 14:07:51 +00:00
mattf 4344be08a3 Fixed issue #933, variables
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 13:50:06 +00:00
mattf 5ca41ee715 Added new webphone options
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf 2deeac7ee4 Deactivated several call action buttons while Email/Chat handling in the agent screen
git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-07 03:26:46 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 19:11:44 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf a676525823 Fixed transfer of parked call logging issue #901
git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 14:23:21 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf f4f4030d33 Fixed issue #907, script reload after canceling manual 3way call in vicidial.php
git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 03:42:32 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-19 22:16:43 +00:00
mattf 911c4fa86e Added Chat Messaging
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00
mattf 969a32a483 Fixed manual call only logging bug in vicidial.php
git-svn-id: svn://192.168.202.10@2417 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-26 14:45:39 +00:00
mattf 66cf59da9d Fixed issue with scheduled callbacks and status groups
Fixed issue with outbound CID in some cases during dial-only function

git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-20 00:37:31 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf 74fef47563 Added audio alert when email arrives in vicidial.php, issue #899
git-svn-id: svn://192.168.202.10@2401 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-22 04:11:25 +00:00
mattf ef8dc3d7bf Fixed issue with API transfers and dial_override flag
Change to Agent API to allow * and # in phone_number field

git-svn-id: svn://192.168.202.10@2387 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-28 16:07:34 +00:00
mattf 0f7869146d Added DID custom fields as webform and script variables in the agent screen
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-24 01:07:13 +00:00
mattf d75cb2d5ab Added functionality to adjust the input field lengths in the agent screen
and the admin modify lead pages to follow the database schema field
 lengths for the default lead fields.

git-svn-id: svn://192.168.202.10@2380 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-17 17:28:13 +00:00
mattf 53bf0e3a39 Fixed MDlogEPOCH variable issue #882 in vicidial.php
git-svn-id: svn://192.168.202.10@2372 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-09 06:21:40 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-08 19:47:33 +00:00
mattf 1bafb8dee7 Added default language in system settings
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-28 02:04:21 +00:00
mattf 33e08f96e3 Added Agent Display Fields campaign option
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-25 22:16:53 +00:00
mattf 79a4605fa1 Added agent debug logging and report
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-24 14:31:34 +00:00
mattf e41b19c9a6 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for.
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-13 00:51:13 +00:00
mattf 4af0b6d81c Change disposubmit to be blocking before resume, Issue #863
git-svn-id: svn://192.168.202.10@2342 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-04 04:17:54 +00:00
mattf 1bbf1b6e69 Fixed mysqli connect error reporting
Added option to change drop perccentage calculation in VDAD stats report
other minor fixes

git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-01 17:06:17 +00:00
mattf aed6e76b76 Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-10 14:01:05 +00:00
mattf a0edf8e463 Added list_description web url variable
git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-10 02:03:46 +00:00
mattf 70dd65db75 Added option to change the background color for agent scripts
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-09 22:42:25 +00:00
mattf d585982bae Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-08 16:21:16 +00:00
mattf 1a97dc5473 Fixed issue #859 in vicidial.php
git-svn-id: svn://192.168.202.10@2325 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-05-22 16:55:52 +00:00
mattf f90a2f76ce Added webform 3 feature for the agent interface
Added campaign variable to No Agent URL process

git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-29 13:40:24 +00:00
mattf 24292a4ce1 Fixed issue with manual dial with hotkeys in RATIO method, issue #836
git-svn-id: svn://192.168.202.10@2307 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-19 02:08:16 +00:00
mattf d25bef97f3 Fixed issue with API dialing and preview in vicidial.php
git-svn-id: svn://192.168.202.10@2303 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-05 18:12:30 +00:00
mattf 68bb26ee60 Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen.
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.

git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-09 07:25:15 +00:00
mattf 88a199bda8 small QXZ fix in vicidial.php
git-svn-id: svn://192.168.202.10@2294 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-06 16:40:24 +00:00
mattf 4fb914840b Release of 2.11 stable branch and raising trunk to 2.12
git-svn-id: svn://192.168.202.10@2293 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-02 14:55:48 +00:00
mattf 4441b21b63 Fix for leave page confirmation after logout and QXZ fixes in vicidial.php
small fixes in admin

git-svn-id: svn://192.168.202.10@2286 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-20 20:56:12 +00:00
mattf f7ed37c207 More Fixes for QXZ enclosed in single-quotes in agent screen
Small fix for Callbacks Bulk Move utility

git-svn-id: svn://192.168.202.10@2282 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-18 19:03:02 +00:00
mattf 6ce6d0d9b4 Fixes for QXZ enclosed in single-quotes in agent screen
git-svn-id: svn://192.168.202.10@2280 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-18 16:16:47 +00:00
mattf 5c232b5eaf Added case-sensitive user validation for agent login(issue #682)
git-svn-id: svn://192.168.202.10@2276 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-12 05:40:55 +00:00
mattf 0180c83af4 Added LOCK options for manual_dial_search_checkbox campaign setting
Updated Swedish language images and fixed several QXZ tags and formatting in agent interface, Issue #827

git-svn-id: svn://192.168.202.10@2272 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-10 18:19:52 +00:00
mattf d37b03db13 Fix extended format bug in export leads report
Changed Manual hotkey auto-manual-dial to a variable delay depending on dispo processing time in vicidial.php

git-svn-id: svn://192.168.202.10@2270 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-05 22:57:55 +00:00
mattf ad64bfe4bf Small changes to improve manual dial hotkey use in vicidial.php
git-svn-id: svn://192.168.202.10@2267 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-03 18:35:45 +00:00
mattf c971f3d229 Reconfigured hotkeys and auto-manual-dial for less delay in vicidial.php
git-svn-id: svn://192.168.202.10@2266 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-02-02 23:26:38 +00:00
mattf f11251aa31 Added confirmation if agent tries to leave the vicidial.php page without logging out, issue #821
git-svn-id: svn://192.168.202.10@2265 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-29 13:45:41 +00:00
mattf 46a46a2c37 Fixed issue with manual dial hotkey usage and agent logs in vicidial.php
git-svn-id: svn://192.168.202.10@2262 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-23 20:06:18 +00:00
mattf da72738983 in vicidial.php: Fixed issue with double dispo warning(issue #820), Fixed issue with alt-dial/preview-dial custom form reset
git-svn-id: svn://192.168.202.10@2259 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-22 11:40:17 +00:00