ViciDial/agc_2-X
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c6515c3977458d4867ecf8ae1dbeaad3f2b1af4e
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780 Commits
Author SHA1 Message Date
mattf c6515c3977 added extra agent debug logging info 
git-svn-id: svn://192.168.202.10@2678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 12:33:52 +00:00
mattf add0d9e7d2 Fix for rare missed agent log insert trigger 
git-svn-id: svn://192.168.202.10@2677 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 06:55:13 +00:00
mattf fe6a6187b1 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen 
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-17 22:40:50 +00:00
mattf e2e5bb0069 Added logging of API request URLs, with display in API Log report 
git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-09 22:52:28 +00:00
mattf 44d4b7a40f url-encoded SQLdate for dispo_call_url function 
git-svn-id: svn://192.168.202.10@2663 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-08 21:44:08 +00:00
mattf 4e22158f7d Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 4e7c2d6b24 Fixed issue #985, inbound dispo call url 
git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-31 18:39:34 +00:00
mattf a237c4a16a Added more debug logging of events to vicidial.php 
git-svn-id: svn://192.168.202.10@2652 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 16:18:22 +00:00
mattf e8359fe1e2 Added agent chat screen colors for agent screen chats 
git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 14:56:11 +00:00
mattf 9f110688a8 Fixed issue with Scheduled Callbacks with tilde'~' in text fields 
git-svn-id: svn://192.168.202.10@2650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 12:36:48 +00:00
mattf b87a7806ee Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 1f93cac891 removed modify requirements from soundboard agent screen for user 
git-svn-id: svn://192.168.202.10@2641 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-04 13:54:54 +00:00
mattf 97d7d6b771 Updated trunk for new working version 2.14 
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-27 03:19:23 +00:00
mattf 8c2a1eaaa5 small default color design change to agent screen 
git-svn-id: svn://192.168.202.10@2623 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-17 20:35:33 +00:00
mattf 2e8d296a68 Fixes for rare vicidial_log and recording_log issues 
git-svn-id: svn://192.168.202.10@2622 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-17 11:38:04 +00:00
mattf cfa21bfc5e Changed script_id to 20 characters max, other small script changes 
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-13 16:01:30 +00:00
mattf 7c39d151b5 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 765070842b Added web lead loader phone number length restriction, use system setting to enable 
Added more options to the callbacks bulk move and bulk change admin utilities

git-svn-id: svn://192.168.202.10@2611 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-05 07:10:09 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 18dbaa8ba6 Added User Overall user_new_lead_limit 
git-svn-id: svn://192.168.202.10@2608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 01:35:50 +00:00
mattf 52eefe4d80 Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 4981c16a38 Added Fronter - Closer Detail Report 
Fixed admin logging bug
Added lead_age option to dispo_move_list.php

git-svn-id: svn://192.168.202.10@2599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-21 17:35:33 +00:00
mattf 44722cec99 Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf 5970a54bb4 Added List Merge utility 
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents

git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-14 13:10:56 +00:00
mattf b77e78fe04 Added option to grab Calls/Leads export reports by either call date or entry date 
Fix for inbound call notes display

git-svn-id: svn://192.168.202.10@2591 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-26 14:59:04 +00:00
mattf ea0f0c2d07 Added ---READONLY--- option for most screen labels in vicidial.php 
git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-16 12:04:03 +00:00
mattf f3d5d50122 Fixed issue with custom fields multi-selected values 
git-svn-id: svn://192.168.202.10@2589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-13 12:31:29 +00:00
mattf 23c818fa0b Fixed StopMonitorConf bug involving agent-invoked commands to stop recording, manager_send.php 
git-svn-id: svn://192.168.202.10@2588 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-13 10:37:39 +00:00
mattf 049efc6f7c Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf 7f10d76a83 Added custom colors/logos for customer chat 
Added user nickname for customer chat
Added trim to campaign number and dtmf preset updates
Fixed issue with new HTML format for Team Performance Detail report
Added MANUALDIALLINK script option for agent scripts

git-svn-id: svn://192.168.202.10@2579 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-18 18:00:56 +00:00
mattf ebd7ba5805 Added ALT Multi Dispo URL option to restrict URL sending by list ID. 
Added Admin Bulk Tools page, linked from Admin Utilities page.

git-svn-id: svn://192.168.202.10@2575 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-02 01:25:44 +00:00
mattf 1a83039d94 Added ALT Multi Dispo URL option to restrict URL sending by list ID 
git-svn-id: svn://192.168.202.10@2573 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-01 11:36:54 +00:00
mattf 44e43e6bae Added campaign option to automatically manual dial next number in agent 
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-31 21:30:33 +00:00
mattf 312b97b763 Chat fixes, added called_count as dispo-call-url variable 
git-svn-id: svn://192.168.202.10@2562 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-19 14:44:46 +00:00
mattf 1f54fb2854 adding missing images from last commit 
git-svn-id: svn://192.168.202.10@2559 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-06 19:00:31 +00:00
mattf 6c0b9b7e8a Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height. 
git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-06 18:44:43 +00:00
mattf eeb90f7b16 Fixed vicidial_stylesheet issues in agc 
git-svn-id: svn://192.168.202.10@2538 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-23 10:37:39 +00:00
mattf 642cdbf20b Fixing issues with using only standard fields in custom fields 
Fixed issues with select lists and common contents values in custom fields

git-svn-id: svn://192.168.202.10@2532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 02:08:35 +00:00
mattf c1764020d2 Added callback_lead_status as dispo_call_url variable, Issue #954 
Added coding to remove tab characters from the data, Issue #953

git-svn-id: svn://192.168.202.10@2531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-11 00:49:17 +00:00
mattf 38c82b0bb5 Fixed user_authorization bug in agent code 
git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-28 22:50:22 +00:00
mattf d56b5edb97 Fixed text link overlaps with other languages in vicidial.php 
git-svn-id: svn://192.168.202.10@2520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-20 17:46:09 +00:00
mattf afad4a3d59 Added debug to user auth api messages 
git-svn-id: svn://192.168.202.10@2516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 17:50:21 +00:00
mattf 1c80526448 Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf c5be4f2efd Made several URL form input fields longer in admin web screens 
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-01 02:23:41 +00:00
mattf 6e80c3d6d9 Reworked System Summary Screen and several other design elements for the admin web interface 
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-27 06:07:21 +00:00
mattf e18431594a Fixed issue #934, phone_login 
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 14:07:51 +00:00
mattf 4344be08a3 Fixed issue #933, variables 
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 13:50:06 +00:00