mattf
c962a03d2b
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
5dc8d14da1
Added "email_display_name" as a container option for the email sender in dispo_send_email.php
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git-svn-id: svn://192.168.202.10@3711 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 00:06:30 +00:00
mattf
b934fbed7c
fix for last commit
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git-svn-id: svn://192.168.202.10@3710 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 20:00:06 +00:00
mattf
3d304a7661
Added dial_override_limit agc/options.php setting
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Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
47f1c2aecb
Added astguiclient_disabled agc/options.php setting, disabled by default
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git-svn-id: svn://192.168.202.10@3708 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 14:13:01 +00:00
mattf
19f62900d6
Changed LogiNCamPaigns to require user auth for campaign list in vdc_db_query.php
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Added --reset-stuck-leads option to AST_flush_DBqueue.pl
git-svn-id: svn://192.168.202.10@3707 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 12:54:53 +00:00
mattf
ad7fee0989
Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
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git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf
5c2f9fbc2f
Fix for send_notification user group permissions
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git-svn-id: svn://192.168.202.10@3705 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 23:58:17 +00:00
mattf
52f5464c39
Added send_notification Agent-API function
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git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
d189fd08fb
Added VERM report links to main admin Reports page
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Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report
git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-07 22:42:50 +00:00
mattf
3129655c2a
Fix for issue #1458
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git-svn-id: svn://192.168.202.10@3702 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-01 01:56:15 +00:00
mattf
8a599cbab9
Fix for webphone_settings issue #1451
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git-svn-id: svn://192.168.202.10@3701 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-13 02:18:37 +00:00
mattf
8cf61f6639
Small doc updates to last commit
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git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 19:56:48 +00:00
mattf
3644c8f33a
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
6f3868f6d4
doc update for last commit
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git-svn-id: svn://192.168.202.10@3698 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 23:01:08 +00:00
mattf
a85bdb3f44
Fix for update_lead list-restrict phone number update issue in Non-Agent API
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git-svn-id: svn://192.168.202.10@3697 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 23:00:22 +00:00
mattf
7951d9b189
Added option to show customer phone code to Real-Time Report
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git-svn-id: svn://192.168.202.10@3696 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 18:40:52 +00:00
mattf
ea6e0c0a27
Small fix for closer calls DID display, Issue #1447 in the admin_modify_lead.php script
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git-svn-id: svn://192.168.202.10@3695 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:28:18 +00:00
mattf
6aa79c7a99
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
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git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
3b30d86a14
Added 20Hz_tone browser sound, Issue #1448
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git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
8f7f518083
Fix for AgentHangupCallRoute on ringing calls in vicidial.php
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Update to docs
git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-04 13:24:13 +00:00
mattf
302192989a
Fix for bug in ConfBridge vicidial.php patch file
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git-svn-id: svn://192.168.202.10@3691 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-28 13:36:48 +00:00
mattf
93930b9096
small fixes to last commit
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git-svn-id: svn://192.168.202.10@3690 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 20:50:07 +00:00
mattf
e65fcdd7a8
Updates for VERM in the admin web screens
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git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 16:55:00 +00:00
mattf
23020906b5
Fix for enhanced_disconnect_logging=3 issue in AST_VDauto_dial.pl
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git-svn-id: svn://192.168.202.10@3688 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-23 13:27:49 +00:00
mattf
6d281c33cd
updates to browser throttling doc
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git-svn-id: svn://192.168.202.10@3687 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 16:23:45 +00:00
mattf
b26dd1e424
Fix for In-Group manual dial logging issue in the agent screen.
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git-svn-id: svn://192.168.202.10@3686 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 05:42:32 +00:00
mattf
712a887e63
Small change for backup script
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git-svn-id: svn://192.168.202.10@3685 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-17 12:51:18 +00:00
mattf
87e58a7a45
Fix for AGENTDIRECT No-Agent Call URL calls, Issue #1396
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git-svn-id: svn://192.168.202.10@3684 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-15 21:01:01 +00:00
mattf
9f860016e0
update of table categories in ADMIN_backup.pl script
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git-svn-id: svn://192.168.202.10@3683 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-15 20:11:31 +00:00
mattf
177f6d0fbc
Added admin_listloader_fifth_gen.php for beta testing
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Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing
git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-11 03:39:45 +00:00
mattf
c9ba2b603f
Small fix for ignore_group_on_search issue in admin_modify_lead.php
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git-svn-id: svn://192.168.202.10@3681 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-06 02:36:29 +00:00
mattf
f9982005cf
Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
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git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf
326afef2b4
Added more help text for several In-Group settings
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git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-02 13:10:51 +00:00
mattf
1dd8085107
Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
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git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf
624eaefb2d
Added filtering of 3-way number to dial to remove non-diable characters in vicidial.php
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git-svn-id: svn://192.168.202.10@3677 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-31 13:27:46 +00:00
mattf
1ce0271f40
small changes to the reset_agent_pass_email.php script
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git-svn-id: svn://192.168.202.10@3676 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-24 03:09:24 +00:00
mattf
148f5acf33
Added reset_password option to update_user Non-Agent API function
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Added new reset_agent_pass_email.php script
git-svn-id: svn://192.168.202.10@3675 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-23 05:07:40 +00:00
mattf
cd09c6c468
Added CAMPDTO dialplan variable for ^DC 3-way agent screen calls in FastAGI_log.pl script
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git-svn-id: svn://192.168.202.10@3674 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-20 20:58:55 +00:00
mattf
2746a7c0ad
Added response logging for manual dial outbound calls in Call Menu IVRs
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git-svn-id: svn://192.168.202.10@3673 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 22:36:34 +00:00
mattf
53fa4f4864
Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
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NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.
git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf
63eaea57c4
Fix for admin logging in AST_settings_container_SQL.pl
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Added --khomp-enable CLI flag to install.pl
git-svn-id: svn://192.168.202.10@3671 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 03:27:26 +00:00
mattf
c8bb6502f1
Added --filedate-calldate option to AST_VDsales_export scripts
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git-svn-id: svn://192.168.202.10@3670 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-15 21:04:23 +00:00
mattf
492003b53a
Added AST_VDsales_exportFTPSSL.pl script
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git-svn-id: svn://192.168.202.10@3669 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-15 14:44:20 +00:00
mattf
0047a01b39
Added dialed_number & dialed_label to allowed variables in email subject and body of dispo_send_email.php
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git-svn-id: svn://192.168.202.10@3668 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-13 13:55:37 +00:00
mattf
949d5ce64a
Changed default in-group on-hook CID to CUSTOMER_PHONE_RINGAGENT
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git-svn-id: svn://192.168.202.10@3667 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-12 16:01:33 +00:00
mattf
ac2dde2836
Added --load-zip-cities, --NA-toll-free=X and --NA-test=X options to the area-code populate script
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git-svn-id: svn://192.168.202.10@3666 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-02 14:25:23 +00:00
mattf
47672b4d3c
Added postal code cities display
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git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-31 03:36:52 +00:00
mattf
6757f60648
Added KhompEnabled option to install.pl script for Khomp compatibility
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git-svn-id: svn://192.168.202.10@3664 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-29 02:52:08 +00:00
mattf
2c6d0c58b3
Added enhanced_disconnect_logging=3 support , issue #1367
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git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-22 02:53:03 +00:00