ViciDial/agc_2-X
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ca17d238a0c5685b4d412007f42b6a27ddee861b
Commit Graph
470 Commits
Author SHA1 Message Date
mattf 7e27b9758a Fixed small issues with ADMIN_keepalive script for conf file generation 
git-svn-id: svn://192.168.202.10@1426 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-07 18:06:18 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields 
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-06 23:09:03 +00:00
mattf af0f6d198f Small change to how in-group uniqueid display works, addition of PRESERVE option 
git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-28 10:57:02 +00:00
mattf 0f76f1669b fixed minor hopper bug 
Added ability through CLI lead loader to add a new list with every file load

git-svn-id: svn://192.168.202.10@1419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-27 09:58:35 +00:00
mattf f5f59f6eaa Added manual dial override as campaign option 
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk

git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-25 06:03:36 +00:00
mattf e5ccda27cd small fixes for transfer double_log and blind transfers 
git-svn-id: svn://192.168.202.10@1414 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-21 06:12:14 +00:00
mattf ff7d1e764c fixes for extension append for manual dial 
git-svn-id: svn://192.168.202.10@1408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-16 10:47:14 +00:00
mattf 5291643270 Added list name and list description as script variables in the agent interface 
Added CallerIDname extension append option to trunk

git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-15 03:01:41 +00:00
mattf 47ae9c645a fixed rare issue in AST_VDhopper.pl script, slightly changed csv43 format in lead loader 
git-svn-id: svn://192.168.202.10@1403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-09 15:55:39 +00:00
mattf 605915a014 logging fixes for LAGGED calls and vicidial_agent_log entries 
Added human-readable manual dial hangup causes

git-svn-id: svn://192.168.202.10@1391 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-01 02:19:57 +00:00
mattf e806a4e09b Added options to AST_cleanup_agent_log script 
git-svn-id: svn://192.168.202.10@1390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-31 07:24:05 +00:00
mattf f97ec9d0f2 added --months=XX option to the ADMIN_archive_log_tables.pl script 
git-svn-id: svn://192.168.202.10@1389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-28 14:34:19 +00:00
mattf e0d2a15277 vicidial_agent_log fixes and new process added to cleanup script 
git-svn-id: svn://192.168.202.10@1388 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-27 22:46:31 +00:00
mattf 8f9ee7b925 fixed small bug in AST_cleanup_agent_log.pl 
git-svn-id: svn://192.168.202.10@1384 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-24 19:55:59 +00:00
mattf 7ae5b43da1 added remote agent extension groups feature 
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-20 15:33:40 +00:00
mattf 5833ec44f4 Added Call Card minute balance feature set, see CALLCARD.txt for more info 
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-12 15:54:03 +00:00
mattf 77a2d6e79c Added queuemetrics_loginout option in system settings 
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-09 11:31:41 +00:00
mattf 1e06d8c836 small fix for experimental stagger dialing in auto_dial_FILL script 
git-svn-id: svn://192.168.202.10@1361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 18:51:45 +00:00
mattf 26cc852283 Changed to use voicemail.conf instead of voicemail-vicidial.conf because of Asterisk change voicemail password problem. Now update database settings from voicemail.conf file if changed 
git-svn-id: svn://192.168.202.10@1349 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-26 01:47:38 +00:00
mattf 8d25da095a FastAGI_log.pl fix for rare auto_calls non-delete issue 
git-svn-id: svn://192.168.202.10@1348 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-25 11:39:35 +00:00
mattf 585e90b0df fix for FastAGI_log parking manual dial calls 
git-svn-id: svn://192.168.202.10@1346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-24 17:31:37 +00:00
mattf 831c5879e2 Added dccsv43 lead loading format 
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-21 17:06:32 +00:00
mattf a5903e4d42 Added custom dialplan entries for Servers and System Settings 
git-svn-id: svn://192.168.202.10@1343 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-20 19:24:29 +00:00
mattf 2da079c225 Added agent call log view and dispo log file entry option 
git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-20 17:16:32 +00:00
mattf b1371354fb Updates for custom SC format in the sales export perl script 
git-svn-id: svn://192.168.202.10@1340 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-17 10:22:22 +00:00
mattf c8c322e5cd updated language builds 
release 2.2.0rc5 flagged

git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-17 03:42:45 +00:00
mattf e4bf160b61 added voicemail and crontab backups to ADMIN_backup.pl script 
improved staggered dialing in the FILL script
other small fixes

git-svn-id: svn://192.168.202.10@1335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-11 15:00:13 +00:00
mattf d8c3d412a5 small fixes for audo-dial FILL staggered feature 
git-svn-id: svn://192.168.202.10@1333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-08 18:58:55 +00:00
mattf 3bddc76874 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf a7d3dfd998 updated language builds 
flag for 2.2.0rc4 release

git-svn-id: svn://192.168.202.10@1330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-04 04:40:06 +00:00
mattf f8907964ba Added agent activity section to User Stats report 
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-03 17:33:01 +00:00
mattf 96e0488a61 Small fixes for logging and agentdirect display 
git-svn-id: svn://192.168.202.10@1317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-26 12:10:45 +00:00
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO 
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-24 03:17:14 +00:00
mattf f70135f421 added DID logging of call length to call_log table from start until pre-in-group queue or hangup 
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 19:20:31 +00:00
mattf 83096f5c7c updated DST schemes for Australia and New Zealand 
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-18 11:17:24 +00:00
mattf 8f5d165d5c small manual dial bug fix, issue 271 
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 21:47:32 +00:00
mattf 411b157c0b small manual dial logging fix 
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 21:18:48 +00:00
mattf d0b2b64731 another fix for manual dial call progress 
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-15 04:16:23 +00:00
mattf b0855b600c fixed small dialplan generation bug in ADMIN_keepalive_ALL.pl 
git-svn-id: svn://192.168.202.10@1302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-11 19:38:40 +00:00
mattf 6839770854 fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls 
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 20:13:59 +00:00
mattf d8269d9afe updated Dutch agent translation 
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-09 04:16:02 +00:00
mattf 084849e255 updated language builds 
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-08 02:58:21 +00:00
mattf b787a0debe Updated language translation files 
Added traditional Chinese

git-svn-id: svn://192.168.202.10@1294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-07 18:42:56 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf 9024491595 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mikec 8f44dea3df added a query to populate the vicidial_campaign_stats table with any missing campaign_ids just in case they were accidently removed. 
git-svn-id: svn://192.168.202.10@1288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 15:49:37 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf f0e29dd07b Fixed small bug in voicemail update script 
git-svn-id: svn://192.168.202.10@1282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-17 16:13:00 +00:00
mattf e7726673c3 minor bug fix in cleanup script 
git-svn-id: svn://192.168.202.10@1280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 08:14:11 +00:00
mattf bef7c3b3ef Small bug fix for ABANDON queue_log current position 
git-svn-id: svn://192.168.202.10@1278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:36:19 +00:00