ViciDial/agc_2-X
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e543939df4569740d6c9a3281e282bbf91c2df7b
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54 Commits
Author SHA1 Message Date
mattf e543939df4 Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf 926ee2e853 Fixed LAGGED agent logging load bug on heavily loaded systems 
git-svn-id: svn://192.168.202.10@1234 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:29:41 +00:00
mattf bd939cfaf2 Fixes for parked calls in vicidial.php 
git-svn-id: svn://192.168.202.10@1223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:20 +00:00
mattf a248227f65 Added PARK status to Real-time report, added LAGGED pause code to auto-paused agent records 
git-svn-id: svn://192.168.202.10@1219 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-07 13:26:53 +00:00
mattf 319c92d0cf added list agent script override 
fixed minor bugs

git-svn-id: svn://192.168.202.10@1211 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-28 04:26:33 +00:00
mattf 93f43bc247 Fixed logging bugs 
git-svn-id: svn://192.168.202.10@1205 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-16 05:01:19 +00:00
mattf 17e43e95f1 Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch 
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-01 02:05:47 +00:00
mattf 6227626408 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts 
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 11:14:21 +00:00
mattf 46b00ebadb Fixed bugs in logging to vicidial_log and vicidial_agent_log for manual dial phone calls 
git-svn-id: svn://192.168.202.10@1150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-11 18:29:48 +00:00
mattf 6122895b88 Changed admin logging to log to a database and display logs in the admin report 
Fixed rare auto dialing short bug
added second conf file reload after change first after reboot

git-svn-id: svn://192.168.202.10@1069 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-10 03:00:18 +00:00
mattf 19d31fe064 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf 441ca0f77a Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface. 
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-02 11:40:59 +00:00
mattf cb6d9a1099 Fixed rare issue of an auto call being placed outbound when in INBOUND_MAN dial method. AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@1037 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-24 13:50:45 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf cbaf2010a2 bug fix for all audio handling scripts 
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-04 23:14:42 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf a38a86656f add calls in queue display to vicidial.php in branch 2.0.4 
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-04 08:05:43 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group 
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-25 15:24:01 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf 6de5edd4b0 several small changes to fix a bug with fronter/closer calls where the vicidial_auto_calls record would get deleted during the transfer resulting in some strange effects 
git-svn-id: svn://192.168.202.10@599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-24 15:15:44 +00:00
mattf d5aa4acdeb fix of minor error for no-inbound-group blended CLOSER-type campaigns in AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@591 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-13 18:10:30 +00:00
mattf 82623f775b fixed AST_VDauto_dial.pl problem with campaign names that are roots of other campaign names matching and throwing off logged-in-agents numbers. 
git-svn-id: svn://192.168.202.10@570 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-28 18:57:33 +00:00
mattf 928b27e3c7 code comments for last commit 
git-svn-id: svn://192.168.202.10@561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 19:10:32 +00:00
mattf d9b51b4194 fixed multi-campaign trunks short miscalculation in AST_VDauto_dial.pl 
added option to vicidial.php to resend a "leave 3way call"
added logging functions to manager_send.php for leave 3way calls
added force Redirect on leave 3way calls when resend is used from dispo screen

git-svn-id: svn://192.168.202.10@560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 18:51:35 +00:00
mattf 8b89e79eb2 fixed small bug in AST_VDauto_dial.pl that did not register changes in max_vicidial_trunk to 0 
git-svn-id: svn://192.168.202.10@545 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-02 19:46:18 +00:00
mattf 780206251f fixed ABANDON queue_log bug in AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@528 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 21:28:15 +00:00
mattf 01244bd2be added COMPLETEAGENT/COMPLETECALLER/CALLSTATUS queue_log entries to vicidial.php, vdc_db_query.php and FastAGI_log.pl 
git-svn-id: svn://192.168.202.10@526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:09:13 +00:00
mattf 824468a518 fixed tally-only-available bug in AST_VDauto_dial.pl when customer hangs up first 
git-svn-id: svn://192.168.202.10@513 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-07 15:32:34 +00:00
mattf 4870bc0c5d database changes for last commit 
git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-05 21:54:02 +00:00
mattf 44f1fe14b1 Fixed manual dial trunk shortage bug in AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-31 20:55:27 +00:00
mattf d0fb2a4bfc the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information. 
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-18 22:12:07 +00:00
mattf 318aec1b38 final AST_VDauto_dial, FastAGI_log and admin.php changes for the auto alt dial functionality on the server side 
docs updated

git-svn-id: svn://192.168.202.10@467 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-16 21:37:51 +00:00
mattf 77a6d5fb3e first phase of auto_alt_number dialing functionality added, affects vdc_db_query.php, AST_VDauto_dial.pl and several database tables 
git-svn-id: svn://192.168.202.10@464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 22:49:01 +00:00
mattf 68312029ca added options for using BLEND INBND _I _B _C to denote CLOSER campaigns 
git-svn-id: svn://192.168.202.10@461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 17:39:31 +00:00
mattf cf094583eb first work on balance dialing application: AST_VDauto_dial_FILL.pl 
modified the call_type field of the vicidial_auto_calls table

git-svn-id: svn://192.168.202.10@393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-15 22:30:26 +00:00
mattf 7f766516c5 Add code to AST_VDauto_dial.pl to remove Jammed LIVE vicidial_auto_calls records 
git-svn-id: svn://192.168.202.10@389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-13 20:19:53 +00:00
mattf 3426718618 enabled vicidial_server_trunks restrictions in the AST_VDauto_dial.pl script 
git-svn-id: svn://192.168.202.10@325 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-10-03 17:56:18 +00:00
mattf ecd0ad8a39 added local trunk shortage calc and stat logging to AST_VDauto_dial 
git-svn-id: svn://192.168.202.10@319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-10-02 20:01:59 +00:00
mattf 517bd5bdf9 added AST_VDauto_dial ready_agents and waiting_calls stats average for one minute with timeonVDADall display 
git-svn-id: svn://192.168.202.10@213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-24 21:53:51 +00:00
mattf 600dd65312 added available_only_ratio_tally option and some other predictive work 
git-svn-id: svn://192.168.202.10@212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-24 18:48:20 +00:00
mattf 76ede922db Added omit_phone_code feature 
fixed logfile name issue in AST_VDauto_dial and remote_agents bin scripts

git-svn-id: svn://192.168.202.10@193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-21 20:16:34 +00:00
mattf 1622da643f added option to disable file logging for vicidial server-side scripts 
git-svn-id: svn://192.168.202.10@171 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-14 22:10:25 +00:00
mattf b7815e1767 remove all references to home/cron in bin scripts 
git-svn-id: svn://192.168.202.10@165 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-14 16:18:36 +00:00