ViciDial/agc_2-X
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e8fff646aba814ad6f3bc6fcb0d579ef950fa997
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46 Commits
Author SHA1 Message Date
mattf e8fff646ab Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information. 
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-02 22:05:07 +00:00
mattf 20c289a2b3 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf dc570d95b3 Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group. 
Added more features to CallerID_log_report.php

git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-23 17:37:16 +00:00
mattf 5f11a8eb1b Added CID Group Type of NONE 
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-08 18:41:52 +00:00
mattf 8fddc9aa22 Added Campaign option for Dial Timeout Lead overrides, allowing you to set up a Settings Container with values for manual-dial and/or auto-dial lead fields and associated values that will tie to different Dial Timeouts. 
git-svn-id: svn://192.168.202.10@3160 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-08 18:42:08 +00:00
mattf 00f5f96657 Added debug output for last VD FILL script 
git-svn-id: svn://192.168.202.10@3029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-11 01:43:44 +00:00
mattf d48cf5ef3f Small fix for data validation in Auto-dial FILL script 
git-svn-id: svn://192.168.202.10@3028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-10 22:02:55 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 5bd8f6f027 Fix for double-dialing issue on high-volume systems 
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-06 01:33:38 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf d107887816 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes 
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-06 14:17:42 +00:00
mattf cdbb425922 Added servers option to auto-restart Asterisk, turned off by default 
Fixed several missing DB finish functions on perl scripts

git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-11-22 22:48:40 +00:00
mattf 9611b8ff2a Fix for disable_auto_dial system option 
git-svn-id: svn://192.168.202.10@2035 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-16 10:59:32 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf d30e1523bc Cleanup of AD FILL process and addition of keepalive flag 
git-svn-id: svn://192.168.202.10@1938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-27 23:51:01 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging 
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-31 21:19:27 +00:00
mattf a04d1c9f93 small fix for updating campaign calltime on remote agent outbound campaigns 
git-svn-id: svn://192.168.202.10@1724 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-22 20:31:59 +00:00
mattf a1951d350e Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode. 
git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-01 16:12:37 +00:00
mattf 4ce60a7fe3 Added did_log_export and recording_lookup functions to the non-agent API 
Fixed rare VDAC-missing bug

git-svn-id: svn://192.168.202.10@1560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-07 12:21:22 +00:00
mattf aa0a5a431f Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295 
git-svn-id: svn://192.168.202.10@1515 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-03 06:29:08 +00:00
mattf 1e06d8c836 small fix for experimental stagger dialing in auto_dial_FILL script 
git-svn-id: svn://192.168.202.10@1361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-03 18:51:45 +00:00
mattf 831c5879e2 Added dccsv43 lead loading format 
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-21 17:06:32 +00:00
mattf e4bf160b61 added voicemail and crontab backups to ADMIN_backup.pl script 
improved staggered dialing in the FILL script
other small fixes

git-svn-id: svn://192.168.202.10@1335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-11 15:00:13 +00:00
mattf d8c3d412a5 small fixes for audo-dial FILL staggered feature 
git-svn-id: svn://192.168.202.10@1333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-08 18:58:55 +00:00
mattf 3bddc76874 Fixed CPA AMD MESSAGE feature 
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-06 20:15:20 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf e543939df4 Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf 51461d8d69 Added agent_display_dialable_leads and vicidial_balance_rank options 
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-29 10:53:18 +00:00
mattf 6227626408 fixed rare context bug in AST_VDauto_dial scripts 
added additional documentation for phones table conf_secret/password field

git-svn-id: svn://192.168.202.10@1174 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 18:06:51 +00:00
mattf 19d31fe064 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf a1599e038b Fixed callerIDnumber bug in AST_VDauto_dial_FILL.pl in branch and trunk 
git-svn-id: svn://192.168.202.10@1022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 00:42:09 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl 
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-13 15:45:22 +00:00
mattf a38a86656f add calls in queue display to vicidial.php in branch 2.0.4 
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-04 08:05:43 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf 6b51cdf598 fixed overdialing bug in audo_dialFILL script 
git-svn-id: svn://192.168.202.10@709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-12 04:51:19 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 4870bc0c5d database changes for last commit 
git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-05 21:54:02 +00:00
mattf 7f55022298 full_serversSQL empty bug in AST_VDauto_dial_FILL.pl script 
git-svn-id: svn://192.168.202.10@413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-28 17:55:20 +00:00
mattf 75a3cc574b added AST_VDauto_dial_FILL.pl script to ADMIN_keepalive_ALL.pl script as option 7. Also, added to install and docs 
git-svn-id: svn://192.168.202.10@399 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-21 01:44:14 +00:00
mattf 13deaaa913 second alpha AST_VDauto_dial_FILL.pl working fine for 1 hour with multi-servers 
git-svn-id: svn://192.168.202.10@398 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 22:17:43 +00:00
mattf 6db36f622f first alpha functional code for AST_VDauto_dial_FILL.pl 
git-svn-id: svn://192.168.202.10@397 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 20:14:44 +00:00
mattf 4c59f7653e continuing work on AST_VDauto_dial_FILL.pl 
added balance fill process doc

git-svn-id: svn://192.168.202.10@396 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-20 18:22:23 +00:00
mattf 88f9800832 added first work on balance dialing application: AST_VDauto_dial_FILL.pl 
git-svn-id: svn://192.168.202.10@394 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-16 20:52:54 +00:00