ViciDial/agc_2-X
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f09d128cb705b6313ce1cfd19e2af22a276a41a2
Commit Graph
492 Commits
Author SHA1 Message Date
mattf f09d128cb7 Added web-based configuration of Cepstral TTS prompts and more vicidial_list variables that can be used for TTS 
git-svn-id: svn://192.168.202.10@1170 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 15:47:10 +00:00
mattf 50a7237235 Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf e2240dbbc7 Bug fix for dynamic call menu menus 
git-svn-id: svn://192.168.202.10@1168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:47:22 +00:00
mattf 451f4c199e Fixed display bug in admin.php 
Added time addition for transfer lookups to VDsales export report

git-svn-id: svn://192.168.202.10@1167 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:01:12 +00:00
mattf 6c925fd057 Added no-agent-no-queue options for in-groups 
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 10:36:43 +00:00
mattf 2b562eef16 Option name change 
git-svn-id: svn://192.168.202.10@1164 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 15:30:24 +00:00
mattf d505b44b5f In In-groups, changed agent alert extension to a filename, changed other prompts to allow more than one audio file with a pipe separating audio files 
git-svn-id: svn://192.168.202.10@1163 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 12:08:56 +00:00
mattf 1fe44a1128 Added Tracking Group field to Call Menus for proper tracking in the IVR report 
git-svn-id: svn://192.168.202.10@1162 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 18:38:42 +00:00
mattf 66420967b9 Added conf_secret field to phones to enable different passwords for conf files of IAX/SIP phones and their vicidial agent login 
git-svn-id: svn://192.168.202.10@1161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-21 12:41:43 +00:00
mattf aca55b3650 fix to audio store for proxy or tunneled users 
git-svn-id: svn://192.168.202.10@1158 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-18 11:14:13 +00:00
mattf a5fa22d34a Allow multiple prompts in call menu prompt fields separated by pipes 
Allow zero wait time for exten in call menus

git-svn-id: svn://192.168.202.10@1156 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 14:41:27 +00:00
mattf f24a2d35cb Allow dots in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1155 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:04:58 +00:00
mattf 83565b5e0d Allow slashes in call menu prompts fields 
git-svn-id: svn://192.168.202.10@1154 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 13:02:15 +00:00
mattf 90ba37cf35 Added option for custom dialplan entries in call menus 
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 12:55:24 +00:00
mattf fcc2fe3dad Added Call Menu call routing of calls directly to In-Groups 
git-svn-id: svn://192.168.202.10@1152 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-14 12:43:49 +00:00
mattf 0549b9e649 Added audio prompt selection feature to Campaign Survey screen 
git-svn-id: svn://192.168.202.10@1151 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-12 13:11:03 +00:00
mattf 46b00ebadb Fixed bugs in logging to vicidial_log and vicidial_agent_log for manual dial phone calls 
git-svn-id: svn://192.168.202.10@1150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-11 18:29:48 +00:00
mattf 239891e8ec Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours. 
git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 17:23:16 +00:00
mattf 0585c0af2e Changed drop percentage limit to allow for decimal values 
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 08:17:43 +00:00
mattf faba9cdec9 Added DAHDI channel compatibility 
Added carrier hangup_cause and dialstatus logging for outbound list dialing calls

git-svn-id: svn://192.168.202.10@1144 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-05 07:13:55 +00:00
mattf a9573576ce Fixed real-time screen color bug 
git-svn-id: svn://192.168.202.10@1142 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 22:48:32 +00:00
mattf 039634cf7b Added User Timeclock Detail report 
git-svn-id: svn://192.168.202.10@1140 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 14:07:36 +00:00
mattf c35341e1a4 Added allow_inactive_list_leads option to AST_VDhopper.pl script, useful feature if you have many lists and want to use list mix 
Added list mix display to real-time screen

git-svn-id: svn://192.168.202.10@1136 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-02 08:11:39 +00:00
mattf 9543cd64a0 Added DID stats report 
Added audio file display to audio store page

git-svn-id: svn://192.168.202.10@1135 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 23:42:35 +00:00
mattf e8fe645678 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf f08c295e14 Added up to 40 records to one List Mix going down to 1% mix, as well as the option to populate all records with a set of statuses 
Added ability to force auto-incremented ID values for Users, Campaigns, Lists, Scripts, In-groups, etc... using the vicidial_override_ids table
Added the HIDE option for Disable Alter Customer Phone field to hide the customer phone number from the agent interface

git-svn-id: svn://192.168.202.10@1133 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-31 22:51:53 +00:00
mattf 4eb6b57a37 Added live monitoring option through QueueMetrics feature 
git-svn-id: svn://192.168.202.10@1132 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-30 14:13:26 +00:00
mattf 8b3527d30f Added option to log in as an agent with no phone using a nophone/8300 phone extension/dialplannumber entry 
git-svn-id: svn://192.168.202.10@1131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:56:09 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers 
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:05:52 +00:00
mattf df105bb02b Added QueueMetrics XMLRPC PHP script for auto-lookups of recordings within the QueueMetrics interface 
Updated QueueMetrics installation instructions and integration options documentation

git-svn-id: svn://192.168.202.10@1127 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-26 14:58:19 +00:00
mattf 6fbb864ed0 fixed bug in vicidial.php where auto-received calls were not transferring after placing manual dial call 
git-svn-id: svn://192.168.202.10@1126 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 14:29:08 +00:00
mattf 115501c2e7 Fixed minor formatting error in new Agent Time Detail report 
git-svn-id: svn://192.168.202.10@1125 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 03:23:01 +00:00
mattf 2b2bffe598 Added Agent Time Detail report 
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 03:11:13 +00:00
mattf d4aef7ba9e Security fixes in PHP scripts for non-latin setting systems 
git-svn-id: svn://192.168.202.10@1123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-22 09:14:08 +00:00
mattf 845fc52237 Added Territories admin page for use in custom Vtiger installs 
git-svn-id: svn://192.168.202.10@1122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-21 09:52:19 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf eff0b31985 fixed bug #210 in AST_timeonVDADall.php script 
git-svn-id: svn://192.168.202.10@1120 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-18 13:34:13 +00:00
mattf 485c34e80c Vtiger integration fixes 
conf file minor bug fixes

git-svn-id: svn://192.168.202.10@1117 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-17 18:56:26 +00:00
mattf bf34a4eecc Added audio store and audio synchronization processes 
Fixed bug in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@1115 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-14 10:53:52 +00:00
mattf 81dd845a8a Added restriction to not allow dialing other agent sessions using manual dial in ViciDial agent screen 
git-svn-id: svn://192.168.202.10@1114 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-11 14:22:20 +00:00
mattf 082dff8c94 Added system settings option to remove campaign lock on agent only callbacks 
git-svn-id: svn://192.168.202.10@1112 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-11 13:26:25 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 857c25c908 Added RANDOM and LAST CALL TIME lead sort options to campaigns 
Fixed minor realtime screen bug
Added Sangoma netborder CPD documentation to docs

git-svn-id: svn://192.168.202.10@1103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 14:19:28 +00:00
mattf 357fe2afb7 added new method for monitoring in realtime screen 
added 4-call-path option for outbound surveys
added text-to-speech ability in outbound survey campaigns

git-svn-id: svn://192.168.202.10@1099 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-29 18:24:39 +00:00
mattf 58cb9f4d93 added more custom Vtiger actions and a Vtiger database optimization script 
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-22 10:36:18 +00:00
mattf 17643da8cc fixed bugs with Scripts and Filters in hopper script admin script and vicidial.php agent script 
git-svn-id: svn://192.168.202.10@1096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-13 16:18:23 +00:00
mattf 8176a92cdc added Cepstral name playing for outbound survey campaigns 
git-svn-id: svn://192.168.202.10@1095 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-11 02:52:21 +00:00
mattf ccc2c476f3 small docs and comments updates 
trunk - added Vtiger click-to-dial from Planned event screen

git-svn-id: svn://192.168.202.10@1093 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-08 08:59:47 +00:00
mattf ff1c321b1e added VDAD as inactive user to first_server_install.sql file so some reports will work properly 
small typo fixed in LICENSE.txt file
added UPGRADE note about extensions.conf changing significantly
fixed the -q quiet flag in several scripts in bin in order to suppress all output to the screen

git-svn-id: svn://192.168.202.10@1091 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-01 17:58:03 +00:00
mattf a6d511151b Added dutch agent translation 
git-svn-id: svn://192.168.202.10@1089 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-30 19:55:06 +00:00