mattf
8248dd72d4
Issue #626 patch for help for 3 reports, from DomeDan
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git-svn-id: svn://192.168.202.10@1910 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:36:19 +00:00
mattf
fc51cf6ca8
fix for issue #625 in admin.php
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git-svn-id: svn://192.168.202.10@1909 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:16:49 +00:00
mattf
13053a25af
Hangup Customer executed automatically after email is sent from agent interface.
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email doc formatting
git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:45:07 +00:00
mattf
27e0c8cf20
small updates for the email functions and documentation
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git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:27:19 +00:00
mattf
6ee66d9510
bug fixes for email functions and documentation
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git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf
f837429e6a
Added inbound email queue to agent support
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git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf
0a046295ed
Standardization of list_id fields at 19 digits
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git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-12 21:34:30 +00:00
mattf
09e064cd87
Added a campaign feature to allow an agent to search for a lead while on an
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inbound call and have their active lead change to a search result lead
that they select.
git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf
fa36f0aaea
Added parentheses around filter SQL when in SQL queries
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git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-05 21:29:45 +00:00
mattf
2dcc17776b
small fix for case-sensitive status issues in agent performance detail report
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git-svn-id: svn://192.168.202.10@1901 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 22:08:23 +00:00
mattf
dd90439907
Fixed user group permissions issue with allowed campaigns modifications of user groups in admin.php, issue #615 , reported by DomeDan
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git-svn-id: svn://192.168.202.10@1900 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 19:28:17 +00:00
mattf
5bc8ff778f
Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474 , reported by MIGO
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git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 18:08:26 +00:00
mattf
e873153d65
Fixed stuck hotkeys issue in vicidial.php, issue #469 , reported by DomeDan
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git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 16:28:03 +00:00
mattf
6dfccbe7de
Changed scheduled callback user ID field to be 20 characters on modify lead pages, issue #467 , reported by dspaan
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git-svn-id: svn://192.168.202.10@1897 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:37:36 +00:00
mattf
654347b3b8
Fix for user group permissions issue #588 , reported by rrb555
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git-svn-id: svn://192.168.202.10@1896 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:02:52 +00:00
mattf
3b4077c52b
changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580
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git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 13:53:15 +00:00
mattf
70dc488e86
Added call notes option to dispo call url, issue #611 , reported by abostick
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git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:46:39 +00:00
mattf
d970cb4714
Fixed call notes amphersand issue #612 , reported by abostick
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git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf
275c839b1d
fixes for apache errors in various vicidial scripts, issue #614 , reported by DomeDan
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git-svn-id: svn://192.168.202.10@1892 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:52:44 +00:00
mattf
7ed4d717ed
Added Enhanced Disconnect logging for outside of the USA, disabled by default
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git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf
45dbb0b051
Corrected hotkeys activation conditions in vicidial.php
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git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:57:47 +00:00
mattf
283792a04b
small fix for realtime report for chooser link and fram position, issue #584 , reported by DomeDan
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git-svn-id: svn://192.168.202.10@1889 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:38:48 +00:00
mattf
7e060115b7
small fix for issue #606 , reported by DomeDan
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git-svn-id: svn://192.168.202.10@1884 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 22:44:03 +00:00
mattf
d74c38d6bd
fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny
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git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:42:18 +00:00
mattf
196c51485a
Small fix for audio store
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Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan
git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:33:18 +00:00
mattf
9f3d14d0e1
Added list expiration date feature
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Added Other Campaign DNC List campaign option
git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf
d5c599275e
Added call time inbound holiday functions
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git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf
57bdd4e2d8
Added QueueMetrics Socket-send function for custom queue_log record sending
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git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf
124e718863
Added state call time restrictions to add_lead hopper insert function
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git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-17 02:08:31 +00:00
mattf
96f8e9bbcd
Added QC functionality
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git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf
80023b9a35
Added recording filename variable INGROUP for the In-Group ID of a call
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Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record
git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf
d6aabb9043
Added basic lead management tools to the Admin Utilities
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Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables
git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-14 23:15:42 +00:00
mattf
a3368182e7
small logging bugfix in vicidial.php when webphone is in use
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git-svn-id: svn://192.168.202.10@1870 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-09 21:15:33 +00:00
mattf
0b6c4bcf0d
Added more validation of agent sessions to prevent double-logins
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Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty
git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-29 11:11:16 +00:00
mattf
4df31bfc4e
Added servers svn version information
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git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-28 03:51:39 +00:00
mattf
98dfef5eab
admin.php - Added without-filter output to test filter function, added server option to test call
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admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1
git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf
2fa9b3e870
small fixes for voicemail message chooser and admin.php horizontal bars function
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git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf
ff938c5224
Added ability to set an audio store file for the voicemail greeting message
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Added ability to delete audio files from the audio store
git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf
8fc8d589ed
Added _BLANK options to owner only dialing to allow for dialing of non-assigned leads
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git-svn-id: svn://192.168.202.10@1864 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 08:14:29 +00:00
mattf
c389e3b5ce
Added option for a group_alias to be used in the transfer_conf agent API function
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git-svn-id: svn://192.168.202.10@1859 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-14 17:59:31 +00:00
mattf
46ebfe0ed8
Added update_log_entry function to the non-agent API
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git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 20:18:39 +00:00
mattf
89e8d57666
Added user_group_status and in_group_status functions to the non-agent-api
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Added new cm_status_dial.agi script
git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 00:45:56 +00:00
mattf
d45ebf46a4
Added additional extended vl fields
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Added new vote17csv CLI lead loading format
git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf
ce77ca9339
Added vicidial_dial_log outbound call logging
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git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf
67bc7d306a
Small bug fixes:
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Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension
git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-28 20:52:22 +00:00
mattf
648681fa64
Added non-loading webphone options and API agent call and webphone url functions
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git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf
8be49547d2
Added Callback User Transfer page
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formatting changes to inbound daily report
git-svn-id: svn://192.168.202.10@1851 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-19 05:35:03 +00:00
mattf
991f75a197
fixed issue with recording_log vicidial_id on manual dial calls that did not answer
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git-svn-id: svn://192.168.202.10@1850 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-11 03:00:52 +00:00
mattf
2df7434158
fix heights for voicemail/moh/sound choosers in admin.php
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git-svn-id: svn://192.168.202.10@1849 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 17:36:06 +00:00
mattf
65f160d65d
Added add_group_alias non-agent API function
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Added System Settings option to disable list counts in admin web screens
git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00