Commit Graph
1036 Commits
Author SHA1 Message Date
mattf 8248dd72d4 Issue #626 patch for help for 3 reports, from DomeDan
git-svn-id: svn://192.168.202.10@1910 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:36:19 +00:00
mattf fc51cf6ca8 fix for issue #625 in admin.php
git-svn-id: svn://192.168.202.10@1909 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:16:49 +00:00
mattf 13053a25af Hangup Customer executed automatically after email is sent from agent interface.
email doc formatting

git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:45:07 +00:00
mattf 27e0c8cf20 small updates for the email functions and documentation
git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:27:19 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 0a046295ed Standardization of list_id fields at 19 digits
git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-12 21:34:30 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf fa36f0aaea Added parentheses around filter SQL when in SQL queries
git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-05 21:29:45 +00:00
mattf 2dcc17776b small fix for case-sensitive status issues in agent performance detail report
git-svn-id: svn://192.168.202.10@1901 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 22:08:23 +00:00
mattf dd90439907 Fixed user group permissions issue with allowed campaigns modifications of user groups in admin.php, issue #615, reported by DomeDan
git-svn-id: svn://192.168.202.10@1900 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 19:28:17 +00:00
mattf 5bc8ff778f Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 18:08:26 +00:00
mattf e873153d65 Fixed stuck hotkeys issue in vicidial.php, issue #469, reported by DomeDan
git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 16:28:03 +00:00
mattf 6dfccbe7de Changed scheduled callback user ID field to be 20 characters on modify lead pages, issue #467, reported by dspaan
git-svn-id: svn://192.168.202.10@1897 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:37:36 +00:00
mattf 654347b3b8 Fix for user group permissions issue #588, reported by rrb555
git-svn-id: svn://192.168.202.10@1896 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 15:02:52 +00:00
mattf 3b4077c52b changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580
git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 13:53:15 +00:00
mattf 70dc488e86 Added call notes option to dispo call url, issue #611, reported by abostick
git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:46:39 +00:00
mattf d970cb4714 Fixed call notes amphersand issue #612, reported by abostick
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf 275c839b1d fixes for apache errors in various vicidial scripts, issue #614, reported by DomeDan
git-svn-id: svn://192.168.202.10@1892 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:52:44 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf 45dbb0b051 Corrected hotkeys activation conditions in vicidial.php
git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:57:47 +00:00
mattf 283792a04b small fix for realtime report for chooser link and fram position, issue #584, reported by DomeDan
git-svn-id: svn://192.168.202.10@1889 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 02:38:48 +00:00
mattf 7e060115b7 small fix for issue #606, reported by DomeDan
git-svn-id: svn://192.168.202.10@1884 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 22:44:03 +00:00
mattf d74c38d6bd fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny
git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:42:18 +00:00
mattf 196c51485a Small fix for audio store
Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan

git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 21:33:18 +00:00
mattf 9f3d14d0e1 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 124e718863 Added state call time restrictions to add_lead hopper insert function
git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-17 02:08:31 +00:00
mattf 96f8e9bbcd Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf d6aabb9043 Added basic lead management tools to the Admin Utilities
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-14 23:15:42 +00:00
mattf a3368182e7 small logging bugfix in vicidial.php when webphone is in use
git-svn-id: svn://192.168.202.10@1870 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-09 21:15:33 +00:00
mattf 0b6c4bcf0d Added more validation of agent sessions to prevent double-logins
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-29 11:11:16 +00:00
mattf 4df31bfc4e Added servers svn version information
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-28 03:51:39 +00:00
mattf 98dfef5eab admin.php - Added without-filter output to test filter function, added server option to test call
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf 2fa9b3e870 small fixes for voicemail message chooser and admin.php horizontal bars function
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf 8fc8d589ed Added _BLANK options to owner only dialing to allow for dialing of non-assigned leads
git-svn-id: svn://192.168.202.10@1864 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 08:14:29 +00:00
mattf c389e3b5ce Added option for a group_alias to be used in the transfer_conf agent API function
git-svn-id: svn://192.168.202.10@1859 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-14 17:59:31 +00:00
mattf 46ebfe0ed8 Added update_log_entry function to the non-agent API
git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 20:18:39 +00:00
mattf 89e8d57666 Added user_group_status and in_group_status functions to the non-agent-api
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 00:45:56 +00:00
mattf d45ebf46a4 Added additional extended vl fields
Added new vote17csv CLI lead loading format

git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf 67bc7d306a Small bug fixes:
Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension

git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-28 20:52:22 +00:00
mattf 648681fa64 Added non-loading webphone options and API agent call and webphone url functions
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf 8be49547d2 Added Callback User Transfer page
formatting changes to inbound daily report

git-svn-id: svn://192.168.202.10@1851 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-19 05:35:03 +00:00
mattf 991f75a197 fixed issue with recording_log vicidial_id on manual dial calls that did not answer
git-svn-id: svn://192.168.202.10@1850 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-11 03:00:52 +00:00
mattf 2df7434158 fix heights for voicemail/moh/sound choosers in admin.php
git-svn-id: svn://192.168.202.10@1849 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 17:36:06 +00:00
mattf 65f160d65d Added add_group_alias non-agent API function
Added System Settings option to disable list counts in admin web screens

git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00