Commit Graph
1210 Commits
Author SHA1 Message Date
mattf f8907964ba Added agent activity section to User Stats report
Added Customer Time columns to agent time and performance detail report
Added rare vicidial_closer_log 0 length check to AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@1329 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 17:33:01 +00:00
mattf 82cc9db5fa fixes issues with logging in INBOUND_MAN dial method
git-svn-id: svn://192.168.202.10@1328 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-03 11:49:28 +00:00
mattf f85c071314 disable debug logging level in vdc_db_query.php
git-svn-id: svn://192.168.202.10@1327 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-02 17:25:56 +00:00
mattf 3d97a4e790 fix for issue 295
git-svn-id: svn://192.168.202.10@1326 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-02 16:43:06 +00:00
mattf 4b6c04a257 fix for issue 298
updated Italian agent translation file

git-svn-id: svn://192.168.202.10@1325 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-02 16:03:53 +00:00
mattf 60f30a80cb Added ability to have a webphone in an IFRAM in the agent browser
git-svn-id: svn://192.168.202.10@1324 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-01 06:48:30 +00:00
mattf fa86f1a433 Added ignore_list_script_override option for in-groups
git-svn-id: svn://192.168.202.10@1323 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 21:17:21 +00:00
mattf 11fba1ac0f small translations fixes
git-svn-id: svn://192.168.202.10@1322 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 11:34:38 +00:00
mattf 54dcb9b4bf Added Vtiger/ViciDial role/user_level customization on sync
git-svn-id: svn://192.168.202.10@1321 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-27 11:21:51 +00:00
mattf 95191334f8 fixed ranking bug on agent ingroup rank call routing setting
git-svn-id: svn://192.168.202.10@1320 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 17:36:34 +00:00
mattf ce0893c44d fixed non-agent API issue
fixed links in DID call stats page

git-svn-id: svn://192.168.202.10@1319 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:50:42 +00:00
mattf 7c5ead0315 fixed SO call route issue
added DID stats display to user_stats.php script

git-svn-id: svn://192.168.202.10@1318 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 15:06:15 +00:00
mattf 96e0488a61 Small fixes for logging and agentdirect display
git-svn-id: svn://192.168.202.10@1317 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-26 12:10:45 +00:00
mattf 35b61ea1a0 Small bug fix in admin.php for new AGENTVMAIL option on in-group drops
git-svn-id: svn://192.168.202.10@1316 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 15:13:23 +00:00
mattf 4fb0104c0f DB fix for last commit
git-svn-id: svn://192.168.202.10@1315 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:38:08 +00:00
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:17:14 +00:00
mattf f70135f421 added DID logging of call length to call_log table from start until pre-in-group queue or hangup
git-svn-id: svn://192.168.202.10@1313 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-19 19:20:31 +00:00
mattf 25aed0a17c bug fix 292 export newline characters filter in list export and calls export
git-svn-id: svn://192.168.202.10@1312 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-19 15:57:05 +00:00
mattf 134f498429 bug fix 291
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-19 14:39:10 +00:00
mattf 83096f5c7c updated DST schemes for Australia and New Zealand
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-18 11:17:24 +00:00
mattf 73b5e9cb1d updated language builds for agent interface
fixed DID stats report issue

git-svn-id: svn://192.168.202.10@1309 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-17 17:49:30 +00:00
mattf 8f5d165d5c small manual dial bug fix, issue 271
git-svn-id: svn://192.168.202.10@1308 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-16 21:47:32 +00:00
mattf 9edbb26b6f DID related fixes
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-16 14:32:00 +00:00
mattf 411b157c0b small manual dial logging fix
git-svn-id: svn://192.168.202.10@1306 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-15 21:18:48 +00:00
mattf d0b2b64731 another fix for manual dial call progress
git-svn-id: svn://192.168.202.10@1305 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-15 04:16:23 +00:00
mattf 3141ce113b vdc_db_query.php bug fixes and addition of dispo_name as dispo URL option, issues 285, 286, 287
git-svn-id: svn://192.168.202.10@1304 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-14 01:15:12 +00:00
mattf 1a9b972964 small bug fixes
git-svn-id: svn://192.168.202.10@1303 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-13 18:28:32 +00:00
mattf b0855b600c fixed small dialplan generation bug in ADMIN_keepalive_ALL.pl
git-svn-id: svn://192.168.202.10@1302 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-11 19:38:40 +00:00
mattf 6839770854 fixes for bugs 248, 274 all related to manual dialing and DEAD call logging and disconnect/busy logging for manual dial calls
git-svn-id: svn://192.168.202.10@1301 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-09 20:13:59 +00:00
mattf a12f0f4c2e fixes for bugs 270, 259, 273 all related to manual dialing and alt number dialing
git-svn-id: svn://192.168.202.10@1300 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-09 13:33:36 +00:00
mattf d8269d9afe updated Dutch agent translation
fixed bug 272, changes made to the database schema

git-svn-id: svn://192.168.202.10@1299 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-09 04:16:02 +00:00
mattf 988c8e48bf set versions for trunk to 2.4b0.5
git-svn-id: svn://192.168.202.10@1298 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 03:47:51 +00:00
mattf 7e0847c42d set versions for 2.2.0rc1 in preparation for branch
git-svn-id: svn://192.168.202.10@1296 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 03:30:50 +00:00
mattf 084849e255 updated language builds
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 02:58:21 +00:00
mattf b787a0debe Updated language translation files
Added traditional Chinese

git-svn-id: svn://192.168.202.10@1294 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-07 18:42:56 +00:00
mattf b9e0c22091 Added variable sizing on the vicidial.php screen
git-svn-id: svn://192.168.202.10@1293 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-07 12:29:04 +00:00
mattf e697b51dc5 fix for duplicate issue when copying in admin.php
git-svn-id: svn://192.168.202.10@1292 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-04 20:45:25 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-04 06:51:18 +00:00
mattf 54c4be9b1e bug fixes
git-svn-id: svn://192.168.202.10@1290 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-30 21:28:53 +00:00
mattf 9024491595 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call.
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-29 17:04:26 +00:00
mikec 8f44dea3df added a query to populate the vicidial_campaign_stats table with any missing campaign_ids just in case they were accidently removed.
git-svn-id: svn://192.168.202.10@1288 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-29 15:49:37 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it.
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-23 16:10:48 +00:00
mattf 117f5ff823 Fixed inbound only display issue on real-time screen(Bug#260)
git-svn-id: svn://192.168.202.10@1286 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-22 14:16:12 +00:00
mattf bdeb0634b2 Outbound report bug fixes(bug #262)
git-svn-id: svn://192.168.202.10@1285 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-22 13:49:18 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-19 12:23:17 +00:00
mattf 48f1317f4d fixes for Vtiger 5.1.0 compatibility and second_server sql file update
git-svn-id: svn://192.168.202.10@1283 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-18 14:57:22 +00:00
mattf f0e29dd07b Fixed small bug in voicemail update script
git-svn-id: svn://192.168.202.10@1282 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-17 16:13:00 +00:00
mattf 811204061e Added six duplication checking methods to the non-agent API add_lead function
git-svn-id: svn://192.168.202.10@1281 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-16 09:43:40 +00:00
mattf e7726673c3 minor bug fix in cleanup script
git-svn-id: svn://192.168.202.10@1280 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-16 08:14:11 +00:00
mattf 426976758a Bug fix for rare in-group rank routing
git-svn-id: svn://192.168.202.10@1279 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-15 04:22:16 +00:00