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015a36d65b2b33b1aa26405d878b61780bcfbe8d
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382 Commits
Author SHA1 Message Date
mattf 015a36d65b Updated versions of files in new branch 2.7 
Updated trunk versions to 2.8

git-svn-id: svn://192.168.202.10@1982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-09 03:18:11 +00:00
mattf f648297a7b Cleanup of agent code for other language builds 
Update and cleanup of agent and admin language translation files
Update of agent and admin other languages static builds

git-svn-id: svn://192.168.202.10@1980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-09 02:26:00 +00:00
mattf 9f0fc2292f Changed how server list is generated for Carrier Log Report 
Added auto-close to in-group/closer/territory selection screen if agent is not allowed to select.

git-svn-id: svn://192.168.202.10@1963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-18 14:55:27 +00:00
mattf d7d2df4f5e Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls 
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-13 00:56:06 +00:00
mattf 6cce4c6fc1 Added user_group as a script, form, webform, start_call_url and dispo_call_url variable 
git-svn-id: svn://192.168.202.10@1952 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-03 03:42:05 +00:00
mattf 9ac68654fe Added validation for agent manual dial permission on DIAL links 
git-svn-id: svn://192.168.202.10@1950 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 14:23:57 +00:00
mattf a5e4235191 Applied changes from Issue #655 for vicidial.php 
git-svn-id: svn://192.168.202.10@1948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 13:38:31 +00:00
mattf 35d12e4374 Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options 
Converted ereg to preg in the agc agent interface PHP scripts

git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 04:52:48 +00:00
mattf 0256380fc3 Fixed issue with 3-way call dial timeout in vicidial.php 
git-svn-id: svn://192.168.202.10@1935 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-20 17:25:24 +00:00
mattf 205315b66c bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf 1b9a742810 Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 0ddf5bd302 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00
mattf 7721c1f8a1 Fixed stuck hotkeys issue in vicidial.php, issue #469, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 16:28:03 +00:00
mattf 8f054828f7 changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580 
git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 13:53:15 +00:00
mattf 81f9a55e7f Fixed call notes amphersand issue #612, reported by abostick 
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:37:07 +00:00
mattf 6bee44bdaa Corrected hotkeys activation conditions in vicidial.php 
git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 02:57:47 +00:00
mattf 7ca66c5c0e fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny 
git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 21:42:18 +00:00
mattf 06c0f51caf Added QC functionality 
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-16 21:12:44 +00:00
mattf e5e996711c Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf 28490073a4 Added basic lead management tools to the Admin Utilities 
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-14 23:15:42 +00:00
mattf e4b0cc011f small logging bugfix in vicidial.php when webphone is in use 
git-svn-id: svn://192.168.202.10@1870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-09 21:15:33 +00:00
mattf 98df4848e0 Added more validation of agent sessions to prevent double-logins 
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-29 11:11:16 +00:00
mattf 70fe6994cd admin.php - Added without-filter output to test filter function, added server option to test call 
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-26 05:52:56 +00:00
mattf 6890406123 Added option for a group_alias to be used in the transfer_conf agent API function 
git-svn-id: svn://192.168.202.10@1859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-14 17:59:31 +00:00
mattf 177f959117 Small bug fixes: 
Real-time report, user group restrictions
agent interface, API hangup while dialing
cm_lookup agi, remove non-digits from extension

git-svn-id: svn://192.168.202.10@1853 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-28 20:52:22 +00:00
mattf 34f55397cb Added non-loading webphone options and API agent call and webphone url functions 
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-20 15:08:18 +00:00
mattf 7e8d4a73ef fixed issue with recording_log vicidial_id on manual dial calls that did not answer 
git-svn-id: svn://192.168.202.10@1850 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-11 03:00:52 +00:00
mattf b234c1c640 Added recording and webserver functions to the agent API 
git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-10 12:31:28 +00:00
mattf 0cd16e88b7 small bug fix in cm_lookup.agi script 
git-svn-id: svn://192.168.202.10@1821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-22 14:40:30 +00:00
mattf b73242d858 Added transfer call to answering maching message with hotkey option (LTMG or XFTAMM) 
git-svn-id: svn://192.168.202.10@1820 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-18 19:13:31 +00:00
mattf 30d37dfea4 Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group 
tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script

git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-14 14:02:53 +00:00
mattf 8ec1af2871 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail 
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-13 05:01:03 +00:00
mattf 8afa1e3c9f Fixed 3-way logging issue 
git-svn-id: svn://192.168.202.10@1812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-27 21:53:19 +00:00
mattf 003caa02be changing versions on trunk to 2.6 after branching of 2.4 
git-svn-id: svn://192.168.202.10@1811 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-20 20:24:20 +00:00
mattf a4e8113ef4 Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script 
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-04 17:38:42 +00:00
mattf 623ec397d4 Added compatibility for DAHDI channelbank phones in vicidial.php using asterisk version for server > 1.4.21.2 
git-svn-id: svn://192.168.202.10@1795 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-03-08 21:20:52 +00:00
mattf 19014858db Added Dialer Inventory Report options for excluding lists and ranking shifts display order 
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-24 21:43:54 +00:00
mattf 1c07ea97d0 small change to consult_custom_delay coding in vicidial.php 
git-svn-id: svn://192.168.202.10@1787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-15 12:30:55 +00:00
mattf e24ff027f0 Added a delay on consultative transfers involving custom fields in vicidial.php, options.php option to control the delay 
git-svn-id: svn://192.168.202.10@1786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-15 11:31:57 +00:00
mattf 1c1792e9db Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line 
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-28 01:05:22 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign. 
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-02 18:51:29 +00:00
mattf 755831a221 Added ability to set scheduled callbacks with Agent API. 
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-21 15:31:15 +00:00
mattf dad564579b Added Scheduled Callback Calltime Block feature 
git-svn-id: svn://192.168.202.10@1747 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-24 18:11:38 +00:00
mattf 32676364c9 Fix for manual dial alt dial stuck vac calls 
Fix for FTP cron scripts with transfer limit set

git-svn-id: svn://192.168.202.10@1745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-21 20:28:47 +00:00
mattf 308a00d13c Added 5 more fields to Contacts 
Added code to help prevent API transfer duplicates
lengthened the web_form_address in admin.php to 9999 characters

git-svn-id: svn://192.168.202.10@1744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-18 19:42:28 +00:00
mattf 2ebb432034 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents. 
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-16 14:53:29 +00:00
mattf 2058927eab Added Phone Login Load Balancing Grouping campaign settings to allow smaller campaigns to have their agents on the same server to allow for more efficient dialing on outbound campaigns. 
Fixed rare in-group remote agent recording issue

git-svn-id: svn://192.168.202.10@1723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-20 19:18:12 +00:00
mattf e1bb2b6802 Fixed dial timeout to check for dial_timeout setting and greater than 49 seconds 
git-svn-id: svn://192.168.202.10@1722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-16 19:25:03 +00:00
mattf 1e6e65b7dd Added Agent API function logout to log an agent out of their session 
git-svn-id: svn://192.168.202.10@1721 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-11 20:19:40 +00:00
mattf 1006942097 Added ability to use static audio from dynamic fields in Survey and Answering machine messages when using Cepstral TTS 
Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name

git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-16 01:04:01 +00:00