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382 Commits
Author SHA1 Message Date
mattf c567e19811 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 9654d82799 Fixed vicidial.php ReQueue bug 
git-svn-id: svn://192.168.202.10@1184 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 16:46:38 +00:00
mattf 8a726c2c3c Added Calls in Queue display to agent interface 
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface

git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-13 06:11:44 +00:00
mattf 835f77c5be Fixed bugs relating to alt number dialing transfers, dispo variable assignment and the agent sidebar 
git-svn-id: svn://192.168.202.10@1181 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-10 09:39:44 +00:00
mattf 24966d14e4 Added Agents Status View sidebar to agent interface 
Added vailable transfer agent frame to AGENTDIRECT transfers when clicking on the NUMBER TO CALL field in the transfer conference frame
Fixed Calls in Queue count for AGENTDIRECT calls

git-svn-id: svn://192.168.202.10@1179 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-06 18:42:02 +00:00
mattf eadbaca83b Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf cb562b495f Fixed bugs in logging to vicidial_log and vicidial_agent_log for manual dial phone calls 
git-svn-id: svn://192.168.202.10@1150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-11 18:29:48 +00:00
mattf 92cdc776c5 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf 50e0c48b2a Added up to 40 records to one List Mix going down to 1% mix, as well as the option to populate all records with a set of statuses 
Added ability to force auto-incremented ID values for Users, Campaigns, Lists, Scripts, In-groups, etc... using the vicidial_override_ids table
Added the HIDE option for Disable Alter Customer Phone field to hide the customer phone number from the agent interface

git-svn-id: svn://192.168.202.10@1133 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-31 22:51:53 +00:00
mattf 24ea44bd78 Added option to log in as an agent with no phone using a nophone/8300 phone extension/dialplannumber entry 
git-svn-id: svn://192.168.202.10@1131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:56:09 +00:00
mattf 9398a29320 fixed bug in vicidial.php where auto-received calls were not transferring after placing manual dial call 
git-svn-id: svn://192.168.202.10@1126 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 14:29:08 +00:00
mattf 8b7c03a26d Security fixes in PHP scripts for non-latin setting systems 
git-svn-id: svn://192.168.202.10@1123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-22 09:14:08 +00:00
mattf 461d3f2df4 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf fcafc07430 Added restriction to not allow dialing other agent sessions using manual dial in ViciDial agent screen 
git-svn-id: svn://192.168.202.10@1114 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-11 14:22:20 +00:00
mattf f2f9e387f4 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf a1e0a5454c added more custom Vtiger actions and a Vtiger database optimization script 
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-22 10:36:18 +00:00
mattf 6a1914ff94 fixed bugs with Scripts and Filters in hopper script admin script and vicidial.php agent script 
git-svn-id: svn://192.168.202.10@1096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-13 16:18:23 +00:00
mattf 215ac46c7d small docs and comments updates 
trunk - added Vtiger click-to-dial from Planned event screen

git-svn-id: svn://192.168.202.10@1093 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-08 08:59:47 +00:00
mattf d50873c30c reworked screen starting of asterisk and reloading of conf settings 
trunk- new VICIDIAL_IN_new_lead files format and vtiger import changes

git-svn-id: svn://192.168.202.10@1084 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-26 05:10:23 +00:00
mattf 8b579885a5 vicidial.php - related to last commit, forgot the re-call agent portion 
git-svn-id: svn://192.168.202.10@1083 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-23 20:11:52 +00:00
mattf 5ffc10aea7 vicidial.php - initial call to agent phone now sends callerIDnumber for the campaign 
git-svn-id: svn://192.168.202.10@1082 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-23 19:57:08 +00:00
mattf ff27878656 Fixed several small bugs related to agent interface(logging and recording) as well as conf file generation bugs in admin.php 
git-svn-id: svn://192.168.202.10@1079 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-20 08:37:52 +00:00
mattf d3409057ed many docs updates, removing of older files 
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 15:14:39 +00:00
mattf 152948c424 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf bd688d8976 Added group aliases to allow selecting of callerID for manual and 3way calls 
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-06 16:14:14 +00:00
mattf 6ab2eaaf30 forgot to comment in files for last commit 
git-svn-id: svn://192.168.202.10@1066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-03 16:45:28 +00:00
mattf 36265a0c0e Fixed rare bug with manual dial calls and using PRIs where live calls could be hung up 
git-svn-id: svn://192.168.202.10@1065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-03 16:38:16 +00:00
mattf 0f13260ff8 Added list_download.php script to allow for downloading of lists from the admin.php interface 
Small redesign of the agent interface with new tabs and more grey backgrounds

git-svn-id: svn://192.168.202.10@1049 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-09 20:16:03 +00:00
mattf 64f5126ffe fixed very minor vtiger login issue on vicidial.php 
git-svn-id: svn://192.168.202.10@1047 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-05 17:11:28 +00:00
mattf b6199b9673 small vicidial.php vtiger bug fix 
added CPD detection capability to SURVEY campaigns in ALL_outbound AGI script

git-svn-id: svn://192.168.202.10@1045 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-03 09:54:14 +00:00
mattf 2d16f985a6 Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface. 
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-02 11:40:59 +00:00
mattf 9adc48af13 Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL. 
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-28 21:02:17 +00:00
mattf 4f3c7d2074 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf efafbf6431 added agent API functionality for pause/resume and dial a number 
added api log in database

git-svn-id: svn://192.168.202.10@1036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-20 22:33:45 +00:00
mattf c475b01ff3 Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group. 
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-15 12:19:42 +00:00
mattf 116c1fc8e7 Added Vtiger user synchronization 
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-02 19:29:25 +00:00
mattf 7be0779702 Fixed bug in vicidial.php for agent log entries during manual dial calls 
git-svn-id: svn://192.168.202.10@1023 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 09:24:22 +00:00
mattf febf693dde Fixed web form auto launch bug in vicidial.php 
git-svn-id: svn://192.168.202.10@1020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 22:13:19 +00:00
mattf 7f8efc03a0 Added web form target and ability to more easily customize web form variables in vicidial.php 
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 21:32:45 +00:00
mattf b3fbfef591 fixed blind transfer bug in agent app 
fexed counting bug in admin.php

git-svn-id: svn://192.168.202.10@1016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-25 14:53:01 +00:00
mattf 3c1e07523a fixed backslashes issues with web form variables 
added bulk group change features to web admin

git-svn-id: svn://192.168.202.10@1013 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-19 23:13:17 +00:00
mattf 640911d5bd Added another level of timeclock checking to vicidial.php 
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-17 00:20:11 +00:00
mattf af27f0d3da fix for non-hangup bug in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1003 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 20:40:23 +00:00
mattf 79c0beb28a reworking of vicidial_agent_log to allow for different pause code sessions without taking a call in between. 
fixed error when vicidial_auto_calls record is deleted while in a transfer to an agent(caused by hangup)

git-svn-id: svn://192.168.202.10@1002 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 17:57:42 +00:00
mattf 93f387c00d Added option to not allow vicidial agents to log in if they have not logged into the timeclock, vicidial_user_groups option 
Added 15-minute answered call wait time breakdown section to the inbound/closer report

git-svn-id: svn://192.168.202.10@997 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-06 10:37:11 +00:00
mattf b1dfbd1a0b fixes for database deadlocks added to vicidial agent interface scripts 
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-05 09:53:23 +00:00
mattf ea1ab3b7f4 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf e743a2d203 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf fd942d32ea some minor bug fixes and queue_log fix for leave-3way in vdc_db_query.php and vicidial.php 
git-svn-id: svn://192.168.202.10@989 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-26 14:41:19 +00:00
mattf d5b0a056f1 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions. 
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-23 08:31:31 +00:00