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2bb59d12e372e8df69d11bae21ebac256113e650
Commit Graph
115 Commits
Author SHA1 Message Date
mattf 2bb59d12e3 Fixes for surveys with hash-star in outbound AGI 
git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-16 02:23:54 +00:00
mattf 48c4eea438 Added options for manual-only and auto-only sip actions 
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:47:05 +00:00
mattf 89edb5c28d Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts. 
git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-22 04:42:45 +00:00
mattf e0c20aa2b0 Added code for Khomp version compatibility in outbound AGI script 
git-svn-id: svn://192.168.202.10@3177 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-22 01:40:30 +00:00
mattf c21795bfc5 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf d8ccb2cc21 small fix for Call Quotas feature 
git-svn-id: svn://192.168.202.10@3123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 14:17:21 +00:00
mattf ce79c5dd56 Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW! 
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 03:54:49 +00:00
mattf 9674e4a6b9 Small change to sip-event logging code in agent screen and routing AGI 
git-svn-id: svn://192.168.202.10@3110 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 21:49:05 +00:00
mattf 3fbb2e0185 Fix for in-group filter on real-time report 
final fixes for sip event logging code

git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 20:27:21 +00:00
mattf 4892565808 small fixes to last commit, related to sip-event logging 
git-svn-id: svn://192.168.202.10@3107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 18:09:17 +00:00
mattf 3c35d01337 Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf beec9b4bc3 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups. 
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-27 04:27:51 +00:00
mattf aad6404147 Added extension append cidname options 
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:14:52 +00:00
mattf 6b106ba49a Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf eb359221e4 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf ede61d4b37 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf a68f2af2e5 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf a8d68f78a6 Fixed small issues with outbound AGI script and send url perl script 
git-svn-id: svn://192.168.202.10@2223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-21 13:49:41 +00:00
mattf 8212ddaac7 small changes for new CPD Unknown Action feature 
git-svn-id: svn://192.168.202.10@2220 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-12 04:05:33 +00:00
mattf ff5ea6d690 Added No Agent Call URL override option for lists 
Added CPD Unknown Action option for campaigns
Added date field for www_phrases and wipe option on perl script
Fixed issue where vicidial_closer_log was not populating list_id

git-svn-id: svn://192.168.202.10@2218 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-12 02:40:45 +00:00
mattf f37660bd4b Fixed issue #773 
Added single-digit change to text for TTS in outbound AGI

git-svn-id: svn://192.168.202.10@2129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-18 23:49:11 +00:00
mattf 178d50fcbb CALLID recording filename variable for outbound AGI process 
git-svn-id: svn://192.168.202.10@2088 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-13 14:34:15 +00:00
mattf f19d4d460a Added Agent API functions for preview_dial_action while previewing or manual alt dialing a lead 
Added several lead field options to QM Socket URL

git-svn-id: svn://192.168.202.10@2074 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-16 03:27:54 +00:00
mattf 9d7dff4798 Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting 
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 20:40:20 +00:00
mattf cfc93926af Added called_count logging to vicidial_log and vicidial_closer_log. 
Fixed unanswered agent outbound call logging issue

git-svn-id: svn://192.168.202.10@2046 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-10 13:09:34 +00:00
mattf a3a4cc78de Added Survey No Response DROP option to send no-response calls to the campaign drop method 
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 11:19:55 +00:00
mattf 0f85f9905e Added survey_wait_sec campaign survey option 
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 05:01:36 +00:00
mattf 90a48f5451 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf d32507f015 Issue #637 fix <karlb> 
git-svn-id: svn://192.168.202.10@1926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-25 00:10:23 +00:00
mattf edd1b97c70 Small bug fixes related to AGI output in ALL inbound and outbound scripts 
git-svn-id: svn://192.168.202.10@1920 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-22 18:04:20 +00:00
mattf dd261c5be1 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 16a1695402 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf ba316d527a Added QueueMetrics Socket-send function for custom queue_log record sending 
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-21 02:19:31 +00:00
mattf e5e996711c Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf 6c38c9bfc4 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing 
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-10 20:14:20 +00:00
mattf 0d8e898f9c Changed survey method HANGUP to not wait for digits, added LCRERR Local channel logging on the ALL outbound AGI script 
git-svn-id: svn://192.168.202.10@1862 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-09 19:13:40 +00:00
mattf ca6283101e Changed survey opt-in non-agent qm logging to log connection to VDAD agent 
git-svn-id: svn://192.168.202.10@1833 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-06-21 11:41:53 +00:00
mattf ce904dc898 Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis 
git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-30 14:21:16 +00:00
mattf a93878fa29 Fix for issue #567 
Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk

git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-05-08 16:13:20 +00:00
mattf 1c1792e9db Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line 
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-28 01:05:22 +00:00
mattf b1157bbb54 small fixes for max stats in AGI scripts 
git-svn-id: svn://192.168.202.10@1766 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 16:49:28 +00:00
mattf 646723e94e Added Max Daily Stats gathering/updating/display functions 
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 14:04:39 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign. 
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-02 18:51:29 +00:00
mattf a36201e9c6 Changed survey audio files to allow for multiple files with pipe delimiter 
small fix for remote agent inbound routing

git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-10 20:20:27 +00:00
mattf a2152dde66 small changes to amd post process: VD_amd.agi 
git-svn-id: svn://192.168.202.10@1728 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-09-27 04:28:44 +00:00
mattf 44b6490cb7 Added survey_recording option for outbound survey campaigns 
git-svn-id: svn://192.168.202.10@1716 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-30 03:25:22 +00:00
mattf 1006942097 Added ability to use static audio from dynamic fields in Survey and Answering machine messages when using Cepstral TTS 
Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name

git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-08-16 01:04:01 +00:00
mattf 4f360c6b22 Changed HIDE alter phone setting to hide all references to phone numbers in logs and info displays in agent interface 
Fixed issue when dial timeout and drop call seconds are too high in outbound campaign
Changed cid on outbound routing to call menus

git-svn-id: svn://192.168.202.10@1699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-07-24 03:38:46 +00:00
mattf a27fb4288f Added queuemetrics_pe_phone_append option 
git-svn-id: svn://192.168.202.10@1682 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-06-27 05:03:56 +00:00