Added ability to define the agent screen status fields shown to the agent: Call ID, Lead ID and List ID
git-svn-id: svn://192.168.202.10@1681 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Available Only Tally Threshold and Auto Dial Level Threshold options, allowing settings to change automatically with less agents
git-svn-id: svn://192.168.202.10@1658 3d104415-ff17-0410-8863-d5cf3c621b8a
Added logged-in-user displayed in admin pages
Added the PDROP status for outbound auto-dial
Changed some logging of calls when using CPD
git-svn-id: svn://192.168.202.10@1629 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ring_all Next-Agent-Call feature for inbound calls
see UPGRADE doc for more details
git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters
git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed Campaign VDAD Extension to Routing Extension in the campaign screen, updated help section for the field also
git-svn-id: svn://192.168.202.10@1606 3d104415-ff17-0410-8863-d5cf3c621b8a
Added display of lead searches in user stats page
Fixed rare performance bug in real time report
git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Default Campaign setting for the My Callback agent interface option so that the checkbox can be pre-selected or not on every call
Added the campaign option for per-call call notes in the agent interface. If the User Group also has Call Log enabled, the agent can also see the call notes from previous calls.
git-svn-id: svn://192.168.202.10@1601 3d104415-ff17-0410-8863-d5cf3c621b8a
Added script to purge all vicidial_callbacks records that are inactive or are tied to deleted leads, AST_DB_dead_cb_purge.pl
git-svn-id: svn://192.168.202.10@1558 3d104415-ff17-0410-8863-d5cf3c621b8a
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.
git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions
git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
Added a campaign option for Manual Preview Dial, to enable or disable that manual dial option, as well as allowing or disallowing for the SKIP lead option.
Added two new recording filename variable options: VENDORLEADCODE, LEADID
Raised limits on several agent interface lists(statuses, ingroups,etc...)
git-svn-id: svn://192.168.202.10@1535 3d104415-ff17-0410-8863-d5cf3c621b8a
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent
git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
Added custom fields export to the ALL-LISTS function of the lists download script
git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame
git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability to clean up callerid numbers when calls come into a DID
Renamed "In-Groups" header in admin.php to "Inbound" to reflect that it is not just for In-groups, but includes DIDs and Call Menus as well
Added ability to download DNC numbers from the internal and campaign-specific DNC lists
git-svn-id: svn://192.168.202.10@1494 3d104415-ff17-0410-8863-d5cf3c621b8a
Enabled User Group setting for allowable campaigns to restrict report viewing and admin.php activity
Changed level 7 users to only view reports links page
Changed "Admin" link to go to an admin links page instead of Phones listing
Added manual_dial_filter CAMPLISTS_ALL options
git-svn-id: svn://192.168.202.10@1491 3d104415-ff17-0410-8863-d5cf3c621b8a
Fixed queue priority in outbound auto-dial calls when agents have not selected to take calls from all allowed in-groups in a campaign
Added delete_lead option to the update_lead function in the Non-Agent api
Added a GROUP column to the Remote Agents listing in admin.php
Changed the new 3rd gen lead loader to the default, with a link to the old one
Fixed FORM bug when no script is used in vicidial.php
git-svn-id: svn://192.168.202.10@1486 3d104415-ff17-0410-8863-d5cf3c621b8a
mattf