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46ce5dcaf06a10fbfd820c8519117b02b97455c3
Commit Graph
182 Commits
Author SHA1 Message Date
mattf 46ce5dcaf0 Added "3-WAYD" status for dead 3way call agent in Real-Time Report 
git-svn-id: svn://192.168.202.10@3917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2025-03-21 20:16:35 +00:00
mattf 2e3e76c3e6 Added sort clause to WHISPER display on real-time report 
git-svn-id: svn://192.168.202.10@3903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2025-01-31 21:15:32 +00:00
mattf 1ef9b4053e Changed vicidial_daily_rt_monitor_log to vicidial_daily_rt_monitorING_log to match SQL file in API and real-time report, Issue #1526 
git-svn-id: svn://192.168.202.10@3902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2025-01-30 19:33:49 +00:00
mattf 79b2298ef8 Added Enhanced Agent Monitoring system settings option 
git-svn-id: svn://192.168.202.10@3894 3d104415-ff17-0410-8863-d5cf3c621b8a
 2025-01-06 15:45:34 +00:00
mattf 3be624eb17 Code updates for PHP8 compatibility in all PHP scripts 
Added PHP_error_reporting_OVERRIDE options for each web directory

git-svn-id: svn://192.168.202.10@3863 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-08-06 15:02:09 +00:00
mattf fd3dae330e Added several small options.php settings for agent and admin screens 
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-17 13:28:42 +00:00
mattf f829ed67c8 Added Real-Time Report monitoring display information 
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-06 21:30:23 +00:00
mattf 34e05e05f1 small fix for display bug in real-time report 
git-svn-id: svn://192.168.202.10@3718 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-24 14:17:05 +00:00
mattf d149501b8b Added RS_UGlatencyRESTRICT vicidial/options.php setting 
git-svn-id: svn://192.168.202.10@3715 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 20:50:09 +00:00
mattf bf3d05eca2 Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf c04185cb65 Added option to show customer phone code to Real-Time Report 
git-svn-id: svn://192.168.202.10@3696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-08 18:40:52 +00:00
mattf 0497f0c32f Added allow_web_debug system setting to more admin web scripts 
git-svn-id: svn://192.168.202.10@3570 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-23 04:51:07 +00:00
mattf 3527a06150 Added PHP input form variable filters 
git-svn-id: svn://192.168.202.10@3566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-18 06:09:51 +00:00
mattf c8c0fbde35 Added BARGESWAP option to blind_monitor function 
for Non-Agent API, and added a related options.php setting

git-svn-id: svn://192.168.202.10@3466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-25 18:39:43 +00:00
mattf d213754cd4 Added CORS support for some admin web PHP scripts 
git-svn-id: svn://192.168.202.10@3460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 19:23:02 +00:00
mattf d8e8f1a9ee Fix for issue #1314, realtime report 
git-svn-id: svn://192.168.202.10@3456 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-16 02:44:16 +00:00
mattf e87b6452f2 Fixes in PHP scripts for XSS minor security issues. 
git-svn-id: svn://192.168.202.10@3455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-16 00:26:02 +00:00
mattf b1e0635c98 Added optional DID Description display for inbound calls 
git-svn-id: svn://192.168.202.10@3379 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-15 02:48:41 +00:00
mattf 4f0a045e17 Added Two-Factor Authentication system, Added mobile_number to User Modify screen 
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-12 19:09:12 +00:00
mattf 63e7e6c245 Better compatibility with non-latin data input in agent screen and main admin web pages 
Translation bug fixed in list merge script, Issue #1236

git-svn-id: svn://192.168.202.10@3327 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-19 14:37:16 +00:00
mattf f080a18588 Allow inclusion of Real-Time report in custom reports 
git-svn-id: svn://192.168.202.10@3326 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-14 11:42:03 +00:00
mattf efa3b3796a Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf 239a4b8189 small fix for rare real-time report pause limit issue 
git-svn-id: svn://192.168.202.10@3279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-17 17:08:39 +00:00
mattf da439529b2 Added agent-paused 10 & 15 minute indicators to Real-time report 
git-svn-id: svn://192.168.202.10@3275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 14:05:14 +00:00
mattf c760501809 Added International DNC scrub features 
git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 03:08:08 +00:00
mattf e1ea116a76 Added RS_CUSTINFOdisplay & RS_CUSTINFOminUL options to vicidial/options.php 
git-svn-id: svn://192.168.202.10@3242 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-05-06 20:56:31 +00:00
mattf 7dd33911ef Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options.php settings for the Real-Time Report 
git-svn-id: svn://192.168.202.10@3238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-28 17:39:46 +00:00
mattf 9e7598e513 Added option to show more customer info for level 9 users and customize the color chart times through a Settings Container 
Fixes for Real-time report

git-svn-id: svn://192.168.202.10@3208 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-03 19:34:33 +00:00
mattf cf769e69a1 fix for real-time report bug 
git-svn-id: svn://192.168.202.10@3164 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-14 02:47:49 +00:00
mattf 1196b180a2 git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a 2019-11-01 20:43:18 +00:00
mattf 9edda660df more PHP7 fixes for admin scripts 
git-svn-id: svn://192.168.202.10@3138 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-10-01 01:30:07 +00:00
mattf 3fbb2e0185 Fix for in-group filter on real-time report 
final fixes for sip event logging code

git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 20:27:21 +00:00
mattf 111a0cfcdb Added RS_agentWAIT option for real-time report 
git-svn-id: svn://192.168.202.10@3103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-26 02:17:44 +00:00
mattf 24428d9c48 small fix for real-time report 
git-svn-id: svn://192.168.202.10@3102 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-24 20:46:59 +00:00
mattf 99c333ddc6 Added in-group selection filter to real-time report 
git-svn-id: svn://192.168.202.10@3098 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-20 17:21:24 +00:00
mattf e2da0ea5dc Added RS_ListenBarge options.php setting for the Real-Time Report 
git-svn-id: svn://192.168.202.10@3093 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-04-20 21:55:09 +00:00
mattf 6032374f51 Fix for columns display issue #1141 
git-svn-id: svn://192.168.202.10@3077 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-13 10:46:43 +00:00
mattf ba09682577 Added new web pages for mobile application 
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-02 23:08:00 +00:00
mattf 5260a15ac4 Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 950a69454c Array declaration fixes for PHP7, issue #1027 
git-svn-id: svn://192.168.202.10@2796 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-20 11:58:45 +00:00
mattf c0e79690d1 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions 
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-15 04:37:47 +00:00
mattf 784c71bd4a Added IP Lists feature, allowing creating of lists of IP Addresses that can 
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-10 02:30:33 +00:00
mattf addce196c9 Added pause code time limits warning feature 
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-21 16:16:45 +00:00
mattf ab354b739f Fixed issue with ERROR in campaign/ingroup name in the realtime report 
git-svn-id: svn://192.168.202.10@2577 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-03 23:07:05 +00:00
mattf 79662d7066 Added new options to enable the recent changes to the UK OFCOM Drop Rate 
calculations
Added new export script, VICI_CSV_dump_call_log.pl

git-svn-id: svn://192.168.202.10@2535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-05-16 03:29:38 +00:00
mattf 5f21cd4a63 Fixed issue with WALL displays in realtime report 
git-svn-id: svn://192.168.202.10@2519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-19 01:44:12 +00:00
mattf 8058c645f6 Added WALL_4 option to realtime report 
git-svn-id: svn://192.168.202.10@2512 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 00:06:52 +00:00
mattf 939406f1d9 Added WALL options for report_display_type to real-time report 
git-svn-id: svn://192.168.202.10@2506 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-07 00:22:07 +00:00
mattf 40935a37c0 Fix for non-pausecode display in HTML format in realtime report 
git-svn-id: svn://192.168.202.10@2502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-31 23:49:02 +00:00
mattf b6e8b5abe8 Added report_display_type option and several design changes to the real-time report 
git-svn-id: svn://192.168.202.10@2496 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-28 07:18:27 +00:00