Commit Graph
939 Commits
Author SHA1 Message Date
mattf 47c65b78a6 fix bug in VICIDIAL_IN_new_leads_file.pl
git-svn-id: svn://192.168.202.10@939 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:51:51 +00:00
mattf 68de5c680b Added sale and dead lead fields to status categories and admin.php
git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 03:17:10 +00:00
mattf d5ba2d8b8f fixed improper filenames in SuSE directory
git-svn-id: svn://192.168.202.10@937 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 02:43:51 +00:00
mikec 6374293a26 git-svn-id: svn://192.168.202.10@936 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:20:02 +00:00
mikec 9c3540afad git-svn-id: svn://192.168.202.10@935 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:52 +00:00
mikec 1007462008 git-svn-id: svn://192.168.202.10@934 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:41 +00:00
mattf 1b3f3604c4 vdc_db_query.php commented out debug recording logfile
git-svn-id: svn://192.168.202.10@933 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:04:55 +00:00
mattf c9c3c0f851 in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:02:57 +00:00
mattf 0ceb204008 bug fix for all audio handling scripts
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-04 23:14:42 +00:00
mattf 60abdae402 optimized all AST_CRON_audio handling scripts to be more efficient
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-01 04:52:26 +00:00
mattf d61908ad1a change in VDAD and CLOSER stats pages to custom category status, not including UNDEFINED
git-svn-id: svn://192.168.202.10@929 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-24 04:18:55 +00:00
mattf b9e4b3ed47 fixed single-quote bug in comments in vdc_db_query.php
fixed manual dial hopper priority bug in vdc_db_query.php

git-svn-id: svn://192.168.202.10@928 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:49:46 +00:00
mattf d96999a37c added status categories information to the VDADstats and CLOSERstats reports
git-svn-id: svn://192.168.202.10@927 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:00:37 +00:00
mattf 3aa29d8cce changed recording extension in vicidial.php
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf 871a20b7ea fixed display bug in vicidial.php and voicemail call routing bug in ALL_inbound AGI
git-svn-id: svn://192.168.202.10@925 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 21:45:07 +00:00
mattf fff9074b6c added lead recycle limit counts to admin.php
set 2.0.4 branch to RC3 release

git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-16 03:56:39 +00:00
mattf 96c9b0e445 documentation and example file updates
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-15 03:56:54 +00:00
mattf 5baae5c37c bug fixes and tweaks for new Lead Recycling method
git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 22:02:40 +00:00
mattf 8c01f7b658 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf bfa7866277 fixed bug in agent_performance_detail report, time display
git-svn-id: svn://192.168.202.10@920 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 00:11:07 +00:00
mattf 4693785dda added default manual dial campaign list, database changes
git-svn-id: svn://192.168.202.10@919 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-11 07:59:10 +00:00
mattf b0c34c7563 fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf 95210ec312 update to admin_search_lead.php page to search by user, list_id and/or status
git-svn-id: svn://192.168.202.10@917 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 04:51:44 +00:00
mikec 5899a25e1a Fixed the example
git-svn-id: svn://192.168.202.10@916 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 16:03:32 +00:00
mikec fa470de78c Script to test outbound calling
git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf 0da57666ae changed example conf files to UNIX file format
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf e837c87bf4 fixed issue with default-alt-dial option in vicidial.php
git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 08:44:30 +00:00
mattf f3f61f1715 added status time stats to VDAD and CLOSER reports
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf ec5c9c483f some minor database changes
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf ea1d3ff16d fixes for timeclock_report.php
git-svn-id: svn://192.168.202.10@910 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-07 11:57:14 +00:00
mattf 35f3be9f6d translation fixes in vicidial.php
git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-06 09:50:03 +00:00
mattf 6b9ad736db fixed manual dial no-leads in hopper issue in 204 vicidial.php
fixed default gmt_offset in ALL_inbound AGI script

git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-05 08:16:30 +00:00
mattf eb10c091de fixed manual dial no-hopper-leads bug in vicidial.php
added DEAD status to timeonVDADall script for agents INCALL with no actual call

git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 10:09:02 +00:00
mattf 9c06497bd1 moved the seconds field in vicidial.php
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf 04cb5033db fixed queue_log bug
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00
mattf 1b72c55da5 finished timeclock_edit.php script
basic functionality of timeclock features are done

git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf 716ea4f1df added ability to edit main phone_number in the admin_modify_lead page
git-svn-id: svn://192.168.202.10@903 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 13:04:29 +00:00
mattf bbe027c200 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf 97564ba15c fixed multi-lingual versions bugs with reserved words PAUSE and STATUS
git-svn-id: svn://192.168.202.10@901 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-29 14:43:01 +00:00
mattf e227d6760c fixed bug in vicidial.php manual dial that did not populate source_id
changed campaign_cid to VARCHAR(20) in Trunk

git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-28 06:56:36 +00:00
mattf be020c088e fixed admin_search_lead to allow for more than 10 digit phone numbers
added web_form_forward.php script to help with forwarding agents to other pages with custom variables

git-svn-id: svn://192.168.202.10@899 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 15:23:16 +00:00
frankw a553b65120 updated to get more things from current places
git-svn-id: svn://192.168.202.10@898 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 09:23:33 +00:00
frankw bb1efa02b5 Detailed Hardware Specification
git-svn-id: svn://192.168.202.10@897 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 09:20:56 +00:00
mikec 141af0222f Fixed bug in the check of the Server IP
git-svn-id: svn://192.168.202.10@896 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 14:20:24 +00:00
mattf 145f693b52 added timeclock_edit script
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 07:18:20 +00:00
mikec abba43bcc0 Updated to include Matt's recent changes to the regular FastAGI_log.pl
git-svn-id: svn://192.168.202.10@894 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 14:58:20 +00:00
mattf 8479ef9f94 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mikec 5f49414ff2 Added a bash script to convert latin1 databases to utf8
git-svn-id: svn://192.168.202.10@892 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-19 14:45:42 +00:00
mikec 36b6c80ecf Added line for ParceExcel cpan module fix.
git-svn-id: svn://192.168.202.10@891 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-18 15:13:02 +00:00
mattf 83ba412515 added without-logs option to ADMIN_backup script for database dump
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00