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681f050a36798bb4ef6bbf40b8c226a93ec79c4b
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440 Commits
Author SHA1 Message Date
mattf 681f050a36 Added Languages admin web screens 
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-12-04 17:18:21 +00:00
mattf 29013f08cf Code cleanup in PHP files for QXZ functions 
Added ADMIN_www_languages.pl script to parse all web files for QXZ phrases and populate DB table www_phrases

git-svn-id: svn://192.168.202.10@2213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-28 14:28:39 +00:00
mattf 86426d2cd8 Fixed issue with lead info not being updated when Max Dead time is triggered in agent interface 
git-svn-id: svn://192.168.202.10@2210 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 17:37:07 +00:00
mattf c33ed216f2 Added parked_hangup code for agent interface so calls that hang up while on hold have a proper term reason of CALLER. Issue #781 
git-svn-id: svn://192.168.202.10@2206 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 06:38:10 +00:00
mattf 03e643eab7 Added clear_script campaign option 
git-svn-id: svn://192.168.202.10@2203 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 03:45:28 +00:00
mattf ce84b4f772 Fix for issue #798 in vicidial.php 
git-svn-id: svn://192.168.202.10@2202 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 03:20:19 +00:00
mattf 0bfdc63e08 Added show_previous_callback campaign option 
git-svn-id: svn://192.168.202.10@2201 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-25 02:58:48 +00:00
mattf 2302cc4498 Added new Callback Comments campaign option 
git-svn-id: svn://192.168.202.10@2199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-24 17:24:38 +00:00
mattf 2a4c59357b Added several new campaign settings for comments and QC audit history 
Fixed issue with AGENTS transfers when no agents available

git-svn-id: svn://192.168.202.10@2197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-23 16:31:45 +00:00
mattf b0d4882168 Added agent_email as webform and script variable 
git-svn-id: svn://192.168.202.10@2194 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-18 20:42:37 +00:00
mattf 703b6d6364 Updated QXZ output code in agent interface to allow for ordered PHP variables and other code cleanup 
QXZanalyzer.pl update for better parsing and more stats
Added LANGUAGES_QXZ_notes.txt file for documentation

git-svn-id: svn://192.168.202.10@2193 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-18 19:05:36 +00:00
mattf fdd6f17d22 Fixed issue #801 in vicidial.php 
small fixes in admin.php and real-time report

git-svn-id: svn://192.168.202.10@2190 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-16 23:11:42 +00:00
mattf 392077578b Added concurrency checks to several of the keepalive spawned scripts 
Changed ASTVDautoFILL screen label to ASTVDadFILL
Added admin_test variable for vicidial.php to test dialers set to agent active=N

git-svn-id: svn://192.168.202.10@2185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-13 21:44:47 +00:00
mattf 0ae7742db0 Fixed issue with AGENTDIRECT transfers to agents with IDs over 7 characters long in the agent interfae 
git-svn-id: svn://192.168.202.10@2178 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-11-05 22:17:22 +00:00
mattf e961ea2b16 Fixed manual dial pause warning issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2172 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-09-18 20:07:54 +00:00
mattf 095b22259d Added options to allow for limits on the number of active useronly callbacks an agent can have. includes user override option. 
git-svn-id: svn://192.168.202.10@2168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-09-02 13:45:08 +00:00
mattf 8ef5579efc Fixed issue with phone alias login in vicidial.php 
git-svn-id: svn://192.168.202.10@2166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-22 13:02:14 +00:00
mattf f194c66910 Changed agent code to use new QXZ function in functions.php. This will facilitate easier other language builds and easier dynamic text and image replacement. 
git-svn-id: svn://192.168.202.10@2161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-12 00:35:04 +00:00
mattf e2112387fe Added System Setting option to use 24-hour time for callback setting in agent screen 
git-svn-id: svn://192.168.202.10@2150 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-06 15:18:40 +00:00
mattf 32841d9b50 Several logging fixes, mostly related to manual dial calls in the agent interface 
git-svn-id: svn://192.168.202.10@2147 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-04 04:21:52 +00:00
mattf ba4dcc24fa Added the FSCREEN option to Wrapup message to allow for message only display in agent interface 
git-svn-id: svn://192.168.202.10@2143 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-30 22:31:26 +00:00
mattf 2e0e58beaf fix for wrapup bypass in hotkeys 
git-svn-id: svn://192.168.202.10@2142 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-27 14:07:11 +00:00
mattf 593184d35c Added ability to use Wrap-Up messages with calls terminated through Hotkeys 
git-svn-id: svn://192.168.202.10@2141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-26 13:37:02 +00:00
mattf f06bbcb1e5 Added Wrapup Bypass option to allow or disallow agents to skip the wrapup screen before the timer is finished. Also added the option to use a system Script as the Wrap Up Message 
git-svn-id: svn://192.168.202.10@2137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-24 02:46:36 +00:00
mattf 92aafe70cb Added update_settings agent call to grab selected user and campaign settings more frequently without having to log agent out and back in. 
git-svn-id: svn://192.168.202.10@2134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-21 20:06:03 +00:00
mattf e313300f0e Added User setting for Wrapup Seconds Override 
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 00:54:17 +00:00
mattf f37660bd4b Fixed issue #773 
Added single-digit change to text for TTS in outbound AGI

git-svn-id: svn://192.168.202.10@2129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-18 23:49:11 +00:00
mattf 9176751dfa Updated version numbers and builds for branch 2.9 
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-13 02:05:37 +00:00
mattf 3356da137b Fixed small admin.php issues 
Fixed issue with alt dial webform2
updated docs

git-svn-id: svn://192.168.202.10@2123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-10 10:01:11 +00:00
mattf 4f7caa70f8 Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options 
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-05-22 17:11:07 +00:00
mattf 65302408a8 Fixed calls in this session to not count monitoring channels in vicidial.php 
git-svn-id: svn://192.168.202.10@2119 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-05-19 14:14:15 +00:00
mattf 55c5503136 Added TABLEper_call_notes and called_count as agent script and form variables 
git-svn-id: svn://192.168.202.10@2110 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-30 02:15:12 +00:00
mattf 0044ad7d18 Added pause_type logging to agent log and queue_log 
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-28 21:24:27 +00:00
mattf ff4f1a06b5 Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call 
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-24 11:05:25 +00:00
mattf b586b1a46b Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent 
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-18 13:56:53 +00:00
mattf 3c59351a20 Added recording filename Agent API append option 
git-svn-id: svn://192.168.202.10@2096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-03 22:55:06 +00:00
mattf b62695ade4 Added CALLID as a recording filename variable 
Added IMAP and POP3 debug flag option when --debugX used
Added Called Counts List IDs Report

git-svn-id: svn://192.168.202.10@2086 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-13 13:25:04 +00:00
mattf 6b1744cb13 Fix for scrollbar blocking issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2084 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-07 14:28:22 +00:00
mattf f67e8be12f Changes to allow for & and + in standard fields in vicidial.php 
git-svn-id: svn://192.168.202.10@2080 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-02 15:19:59 +00:00
mattf c254c735b1 Added Agent API options to dial next number and search for lead phone number within a lead_id 
git-svn-id: svn://192.168.202.10@2078 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-02 12:50:07 +00:00
mattf f19d4d460a Added Agent API functions for preview_dial_action while previewing or manual alt dialing a lead 
Added several lead field options to QM Socket URL

git-svn-id: svn://192.168.202.10@2074 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-16 03:27:54 +00:00
mattf beeb4f39c7 Added update_user function to non-agent api 
Added check for valid date on vicidial.php call log view
Added filter for dashes in new campaigns and in-groups

git-svn-id: svn://192.168.202.10@2064 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-06 20:15:25 +00:00
mattf e2add6cbcf Added Agent API pause_code function 
git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 13:39:53 +00:00
mattf daaa72100c Added logging of webserver and url used for all API calls, agent logins and reports 
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-08 21:00:33 +00:00
mattf 1ab76a3fda Fixed manual dial CID choice issue with AC-CID settings 
git-svn-id: svn://192.168.202.10@2049 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-10 21:24:16 +00:00
mattf cfc93926af Added called_count logging to vicidial_log and vicidial_closer_log. 
Fixed unanswered agent outbound call logging issue

git-svn-id: svn://192.168.202.10@2046 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-10 13:09:34 +00:00
mattf 6c22d91727 Added campaign options to limit time on Dead Calls, Disposition Screen and Pause. 
Changed blink tags to CSS in agent interface.

git-svn-id: svn://192.168.202.10@2045 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-09 04:41:17 +00:00
mattf 771ae6db9e Added Lead Tools Advanced page 
Added agent manual dial by lead ID
Several small fixes
hopper script features added for campaign restriction

git-svn-id: svn://192.168.202.10@2036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-17 02:14:44 +00:00
mattf 3f66cc96a2 Added mrglock_ig_select_ct options.php setting to allow configuration of the number of seconds to leave in-group select screen open if agent select is disabled 
git-svn-id: svn://192.168.202.10@2033 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-07 17:53:54 +00:00
mattf 62dc36c5a8 Added lead search of archived leads table if present. 
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts

git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-27 03:09:14 +00:00