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6ef612d2cfb6e9e249c3d472766af4e89480654f
Commit Graph
1461 Commits
Author SHA1 Message Date
mattf 6ef612d2cf Added option to show in-group color in real-time report agent records 
Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports

git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-28 00:45:18 +00:00
mattf f1d3920b85 Fixed XSS security issue, issue #929 
git-svn-id: svn://192.168.202.10@2481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-27 15:13:54 +00:00
mattf b6a914bcbf Fixed issue with blind monitoring, Issue #924 
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-11 17:36:10 +00:00
mattf d3382c97c6 Changed chat_customer so that chat contents will stay on custom screen after agent ends chat. Issue #916 
git-svn-id: svn://192.168.202.10@2479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-03 16:32:13 +00:00
mattf 90f4275fcc Fix for Status flags vertical display in latest web browsers 
git-svn-id: svn://192.168.202.10@2478 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-31 16:36:09 +00:00
mattf 20afa85546 Small fix for custom fields 
git-svn-id: svn://192.168.202.10@2477 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-30 21:30:14 +00:00
mattf 39d51a36bf changed help.php to use consistent authentication variable filtering 
git-svn-id: svn://192.168.202.10@2475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-23 01:13:03 +00:00
mattf dafeb158e1 Added settings-report_default_format and help text for several reports 
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-22 19:04:44 +00:00
mattf a125856382 Added EXTENDED_2 option with term_reason field to Export Calls Report 
git-svn-id: svn://192.168.202.10@2473 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 17:52:45 +00:00
mattf ec62ecb45c Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 218f564623 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf 980ed4c272 Fix for numeric audio files in playback function in the agent API 
git-svn-id: svn://192.168.202.10@2467 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-13 19:57:42 +00:00
mattf c6b6279267 Fixed SQL issues with making changes in admin.php, Issue #913 
git-svn-id: svn://192.168.202.10@2466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-11 11:30:18 +00:00
mattf 5e2c668318 Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf d615e79186 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen. 
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 02:23:52 +00:00
mattf e7e384f377 Deactivated several call action buttons while Email/Chat handling in the agent screen 
git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-07 03:26:46 +00:00
mattf c0abaebd90 Fixed user modification issue with certain manager user settings 
git-svn-id: svn://192.168.202.10@2462 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 22:44:49 +00:00
mattf a73f25d089 tiny fix for user preset search option 
git-svn-id: svn://192.168.202.10@2461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 20:37:22 +00:00
mattf d95b115c70 Added disable_user_group_bulk_change option to options.php 
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 19:36:32 +00:00
mattf 5e154bf5ff Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf d286e39a6f Fixed SQL errors in user group bulk change script 
git-svn-id: svn://192.168.202.10@2457 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-05 17:37:56 +00:00
mattf 0bd1868abc new Dutch pause/active buttons, issue #879 
git-svn-id: svn://192.168.202.10@2456 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-05 00:55:30 +00:00
mattf 2ad67cd044 Added chat dead detection in agent screen, real-time report and API 
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 19:11:44 +00:00
mattf 138ed007c2 disabled debug logging in manager_send.php 
git-svn-id: svn://192.168.202.10@2454 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 15:00:23 +00:00
mattf ede61d4b37 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 275fca5e6f Added agent_allowed_chat_groups to User Groups 
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 14:45:45 +00:00
mattf 00619cf74c Fixed admin logging in several places in admin.php 
git-svn-id: svn://192.168.202.10@2450 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 06:15:54 +00:00
mattf fb0b23412c Fixed transfer of parked call logging issue #901 
git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 14:23:21 +00:00
mattf 66770c582f Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf 15f4926298 Fixed issue #907, script reload after canceling manual 3way call in vicidial.php 
git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 03:42:32 +00:00
mattf d40cb00fd6 Added daily breakdown option to the Agent Performance Detail report 
Added archive search option to several reports

git-svn-id: svn://192.168.202.10@2446 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 02:19:42 +00:00
mattf e049380293 Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report. 
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 22:33:17 +00:00
mattf 473f71ca0a Added session_id(conf_exten) field to output of agent_status, and added logged_in_agents function to the non-agent API 
git-svn-id: svn://192.168.202.10@2440 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 14:56:32 +00:00
mattf 48f4d69503 Changes to Chat In-group Modify page 
git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-21 12:53:27 +00:00
mattf 698d595c1e Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf 370b3d8687 Improved logging of chats, emails, inbound calls 
git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 16:19:27 +00:00
mattf ae91ab7e26 Added new Spanish and Japanese agent images and translations 
git-svn-id: svn://192.168.202.10@2436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 04:00:51 +00:00
mattf 3266980a56 Added dynamic language ability to chat functions 
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-19 22:16:43 +00:00
mattf f917c11448 Added User Group Call Times restrictions to select list for the Inbound Report v2 
git-svn-id: svn://192.168.202.10@2434 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-18 11:56:16 +00:00
mattf 2272b17d3a Allow for pre-population of and carrying of group_id through to new chat in chat_customer code 
git-svn-id: svn://192.168.202.10@2432 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-17 15:44:53 +00:00
mattf 1632f49d30 Added new version of Inbound Report that allows restricting results by Call Time 
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-16 15:57:54 +00:00
mattf 4d0968e27f Added more available variables to the Phone NVA call URL feature 
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-15 04:16:25 +00:00
mattf 8d6cd5192f fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 8952589d00 Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf 134707aac4 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf 3cd2ae3cb7 Fixed issue with possible data loss using optional callback or dispo comments settings in rare cases 
git-svn-id: svn://192.168.202.10@2425 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-09 21:17:45 +00:00
mattf c8301da661 small help fix 
git-svn-id: svn://192.168.202.10@2424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 14:51:22 +00:00
mattf f06a383fdf Added phone options to have call go to dialplan extension instead of voicemail if phone not answered 
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 11:58:37 +00:00
mattf 5eabdf9906 Added code to look for "CALL_MENU" and "XML_PULL" In-Group permissions for those list options in the IVR report 
git-svn-id: svn://192.168.202.10@2422 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 11:10:22 +00:00
mattf 346a025e74 Added links to search page from called counts within this list table of list modify page in admin.php 
git-svn-id: svn://192.168.202.10@2421 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 02:49:41 +00:00