mattf
ae7de47670
added call rejected alerts for manual dial calls
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git-svn-id: svn://192.168.202.10@2766 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 20:55:21 +00:00
mattf
0c24e0c9cf
Added Agent Events Push features
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git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf
d46b1b5d26
Added additional variable filtering
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git-svn-id: svn://192.168.202.10@2760 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-27 07:14:38 +00:00
mattf
af618399d6
Added alternative uptime counter in seconds for ADMIN_keepalive_ALL.pl script
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Added more debug events and data to agent screen debug logging
git-svn-id: svn://192.168.202.10@2753 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-13 21:44:09 +00:00
mattf
ac9a1d2432
Added three_way_record_stop and hangup_xfer_record_start campaign features
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git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf
179574affd
Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
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git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf
1956fc56a6
Added ready_max_logout campaign/user setting and routing_prefix server setting
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git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf
fdc605c2ab
Added called_count as a webform variable in vicidial.php
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git-svn-id: svn://192.168.202.10@2729 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-11 15:58:55 +00:00
mattf
784c71bd4a
Added IP Lists feature, allowing creating of lists of IP Addresses that can
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be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
3d415c53ee
Assure that custom field form submitted after standard field submit in agent screen
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git-svn-id: svn://192.168.202.10@2720 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-01 11:55:00 +00:00
mattf
5a819d45b2
Fix for script tab ignore list script override in agent screen
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git-svn-id: svn://192.168.202.10@2705 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-18 03:53:34 +00:00
mattf
9a05c302a4
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
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git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
547098186c
Small fix for INBOUND_MAN agent logging issue
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git-svn-id: svn://192.168.202.10@2697 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 12:08:10 +00:00
mattf
116c4236aa
Expanded required custom fields types
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git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf
8c615a9d18
Added validation that sounds web dir exists for audio store and non-agent API
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Enabled required custom list fields with INBOUND_ONLY option
git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf
158aae7f25
Fixed rare recording issue in vicidial.php
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git-svn-id: svn://192.168.202.10@2683 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-24 02:25:54 +00:00
mattf
d86a952797
added extra agent debug logging info
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git-svn-id: svn://192.168.202.10@2678 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 12:33:52 +00:00
mattf
b03ee4e9c0
Added Agent API function switch_lead to switch the active call lead_id while
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the agent is on a live inbound phone call.
git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-20 19:18:08 +00:00
mattf
4c6bea71f0
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
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git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf
bdcc1f6265
Added phone_number_log API function
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Added api_only_user User option
git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf
c405c2c4ca
Fixes for pause-while-call-coming-in issues in agent screen.
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Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
send a URL defined in a Settings Container.
git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-03 13:45:40 +00:00
mattf
0d83e63e08
Added more debug logging of events to vicidial.php
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git-svn-id: svn://192.168.202.10@2652 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 16:18:22 +00:00
mattf
b3446519ab
Fixed issue with Scheduled Callbacks with tilde'~' in text fields
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git-svn-id: svn://192.168.202.10@2650 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 12:36:48 +00:00
mattf
bb7124bd78
Added the ability for internal chats to have more than one agent participant
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Fix for rare parked call hangup issue
git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-17 14:13:08 +00:00
mattf
03f9f49f29
Updated trunk for new working version 2.14
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git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-27 03:19:23 +00:00
mattf
bc70929ff4
small default color design change to agent screen
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git-svn-id: svn://192.168.202.10@2623 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-17 20:35:33 +00:00
mattf
d6cbcc9cc2
changed timeclock, welcome and agent scripts to use uniform agent screen colors
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git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
14078e03a8
Fixed QM partition problem with new MySQL keyword 'partition'
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git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 16:55:52 +00:00
mattf
ad295427ea
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
003c0c019e
Added required fields screen label feature
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git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
3b235803f8
Added ---READONLY--- option for most screen labels in vicidial.php
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git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-16 12:04:03 +00:00
mattf
6119a81054
Added agent display field option for last local call time
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Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf
4e2509ec65
Added campaign option to automatically manual dial next number in agent
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screen after X seconds. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf
2e17652b40
Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height.
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git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-06 18:44:43 +00:00
mattf
605e80803a
Fixed user_authorization bug in agent code
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git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-28 22:50:22 +00:00
mattf
5c97086f93
Fixed text link overlaps with other languages in vicidial.php
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git-svn-id: svn://192.168.202.10@2520 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-20 17:46:09 +00:00
mattf
de94e3851a
Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942
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git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-14 14:16:23 +00:00
mattf
1374e5e763
Made several URL form input fields longer in admin web screens
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Fixed missing start and dispo call url variables, issue #938
git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-01 02:23:41 +00:00
mattf
f96777abbb
Reworked System Summary Screen and several other design elements for the admin web interface
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Added new Dutch images, issue #936
git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-27 06:07:21 +00:00
mattf
978fc97341
Fixed issue #934 , phone_login
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git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 14:07:51 +00:00
mattf
16e89519a0
Fixed issue #933 , variables
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git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 13:50:06 +00:00
mattf
9d204f6e60
Added new webphone options
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Added option to define a carrier across all servers
git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf
e7e384f377
Deactivated several call action buttons while Email/Chat handling in the agent screen
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git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-07 03:26:46 +00:00
mattf
2ad67cd044
Added chat dead detection in agent screen, real-time report and API
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Added chat/email live images for agent screen
git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 19:11:44 +00:00
mattf
ede61d4b37
Added options in In-Groups and Campaigns to allow for the agent recordings
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to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading
git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf
fb0b23412c
Fixed transfer of parked call logging issue #901
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git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 14:23:21 +00:00
mattf
66770c582f
Added campaign setting for manual_dial_timeout
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git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf
15f4926298
Fixed issue #907 , script reload after canceling manual 3way call in vicidial.php
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git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 03:42:32 +00:00
mattf
3266980a56
Added dynamic language ability to chat functions
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Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script
git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-19 22:16:43 +00:00
mattf
8952589d00
Added Chat Messaging
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git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00