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Author SHA1 Message Date
mattf 8094ebcee3 Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes. 
Notes added on agent-only server optimizations in clusters

git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-03 13:29:22 +00:00
mattf 7440f83480 small fix for email admin_log entry and display 
git-svn-id: svn://192.168.202.10@1914 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-02 16:40:22 +00:00
mattf fe0143f64e fixed upgrade_2.6.sql bug 
git-svn-id: svn://192.168.202.10@1913 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-31 12:29:54 +00:00
mattf dc4420a600 Fixed issue with manual alt dial manual dial filter, vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1912 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 21:30:05 +00:00
mattf 88dc340156 fix for issue #627 by DomeDan. Prevents problems with hopper when selected campaign filter is deleted. 
git-svn-id: svn://192.168.202.10@1911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 20:43:39 +00:00
mattf 38eab8debb Issue #626 patch for help for 3 reports, from DomeDan 
git-svn-id: svn://192.168.202.10@1910 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 20:36:19 +00:00
mattf dd7cb42b7c fix for issue #625 in admin.php 
git-svn-id: svn://192.168.202.10@1909 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 20:16:49 +00:00
mattf 3f780e74db Hangup Customer executed automatically after email is sent from agent interface. 
email doc formatting

git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:45:07 +00:00
mattf 1e4cc8617f small updates for the email functions and documentation 
git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:27:19 +00:00
mattf 205315b66c bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf 1b9a742810 Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf ba378e1176 Standardization of list_id fields at 19 digits 
git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-12 21:34:30 +00:00
mattf 0ddf5bd302 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00
mattf 4d38a4761d Added parentheses around filter SQL when in SQL queries 
git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-05 21:29:45 +00:00
mattf 117d534489 small fix for case-sensitive status issues in agent performance detail report 
git-svn-id: svn://192.168.202.10@1901 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 22:08:23 +00:00
mattf fd206c5b27 Fixed user group permissions issue with allowed campaigns modifications of user groups in admin.php, issue #615, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1900 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 19:28:17 +00:00
mattf ad3dfcde0a Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO 
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 18:08:26 +00:00
mattf 7721c1f8a1 Fixed stuck hotkeys issue in vicidial.php, issue #469, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1898 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 16:28:03 +00:00
mattf 959abe5292 Changed scheduled callback user ID field to be 20 characters on modify lead pages, issue #467, reported by dspaan 
git-svn-id: svn://192.168.202.10@1897 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 15:37:36 +00:00
mattf 3575e20e95 Fix for user group permissions issue #588, reported by rrb555 
git-svn-id: svn://192.168.202.10@1896 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 15:02:52 +00:00
mattf 8f054828f7 changed "refresh" link on FORM tab to "reset form" in vicidial.php, issue #580 
git-svn-id: svn://192.168.202.10@1895 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 13:53:15 +00:00
mattf 763d04c466 Added call notes option to dispo call url, issue #611, reported by abostick 
git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:46:39 +00:00
mattf 81f9a55e7f Fixed call notes amphersand issue #612, reported by abostick 
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:37:07 +00:00
mattf 6bc9d1ae7c fixes for apache errors in various vicidial scripts, issue #614, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1892 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 05:52:44 +00:00
mattf 5a33b5354c Added Enhanced Disconnect logging for outside of the USA, disabled by default 
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 05:20:26 +00:00
mattf 6bee44bdaa Corrected hotkeys activation conditions in vicidial.php 
git-svn-id: svn://192.168.202.10@1890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 02:57:47 +00:00
mattf 9ba5a99e3d small fix for realtime report for chooser link and fram position, issue #584, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1889 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 02:38:48 +00:00
mattf bacbd2104d Fix for issue #601, reported by Acidshock 
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 00:32:29 +00:00
mattf 5c4a4e5eb5 Comments and notices updates for bin scripts, issue #564, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1887 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 00:24:44 +00:00
mattf 83c3c066f8 Fixes for issues in ADMIN_adjust_GMTnow_on_leads.pl script, issue #562, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1886 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 00:11:10 +00:00
mattf b0a56f2ec1 Fix for issue #600, reported by bobbymc 
git-svn-id: svn://192.168.202.10@1885 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 23:45:04 +00:00
mattf f29385dea5 small fix for issue #606, reported by DomeDan 
git-svn-id: svn://192.168.202.10@1884 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 22:44:03 +00:00
mattf 7ca66c5c0e fixes for PHP start tag inconsistencies, issue #621 in the Issue Tracker, reported by dtucny 
git-svn-id: svn://192.168.202.10@1883 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 21:42:18 +00:00
mattf 890ee387cc Small fix for audio store 
Small fix to estimated hold time calculation in ALL inbound AGI script
Updated Swedish translation and added Swedish button images contributed by DomeDan

git-svn-id: svn://192.168.202.10@1882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-29 21:33:18 +00:00
mattf 16a1695402 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf 488921c703 Added call time inbound holiday functions 
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-24 20:56:14 +00:00
mattf ba316d527a Added QueueMetrics Socket-send function for custom queue_log record sending 
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-21 02:19:31 +00:00
mattf c5152a8ea9 Added state call time restrictions to add_lead hopper insert function 
git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-17 02:08:31 +00:00
mattf 06c0f51caf Added QC functionality 
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-16 21:12:44 +00:00
mattf 316d84a9ab Added QM database connection CLI overrides to ADMIN_qm_sync.pl script 
git-svn-id: svn://192.168.202.10@1876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-16 12:11:09 +00:00
mattf e5e996711c Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf 28490073a4 Added basic lead management tools to the Admin Utilities 
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-14 23:15:42 +00:00
mattf c410a3334a Small change to cn_dnc.agi to allow for campaigns with no lists 
git-svn-id: svn://192.168.202.10@1873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-12 16:42:11 +00:00
mattf 169584b32b small change to the cm_dnc.agi script 
git-svn-id: svn://192.168.202.10@1872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-11 14:25:24 +00:00
mattf 345dbbec09 Added cm_dnc.agi script which allows for easier Call Menu entry of calls into the DNC lists and/or changing of the status to NI/DNC for leads in the system or in a specific campaign 
git-svn-id: svn://192.168.202.10@1871 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-09 22:55:20 +00:00
mattf e4b0cc011f small logging bugfix in vicidial.php when webphone is in use 
git-svn-id: svn://192.168.202.10@1870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-09 21:15:33 +00:00
mattf 98df4848e0 Added more validation of agent sessions to prevent double-logins 
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-29 11:11:16 +00:00
mattf 05a7f137a2 Added servers svn version information 
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-28 03:51:39 +00:00
mattf 70fe6994cd admin.php - Added without-filter output to test filter function, added server option to test call 
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-26 05:52:56 +00:00
mattf f311fb8c3a small fixes for voicemail message chooser and admin.php horizontal bars function 
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-22 20:07:17 +00:00